This website offers a paid service to register an ABN, which is actually free when you do it through the actual government website. They don't mention the cost until the end, and lures you along the whole way , taking all of your personal information, before mentioning the money. DON'T USE THIS WEBSITE!
Scammers, overcharge, refuse refunds
This website does not list the price of their services on their website. I registered my business name with them and I was charged $299 for 3 years instead of $87 for 3 years through ASIC. There is no contact number, the only way to contact them is via email and they refused to refund the difference. These people are scammers and charge people whatever they want once you enter your credit card. They don't display the amount they are charging you, no receipts etc is provided.
Scam!!! Do not use!!
I just recently applied for an ABN through businessnameregistory.org (which i am pretty sure are the same business but operating under a different name) and they have charged me $398!! What an absolute scam. Has anyone else had success getting a refund?? I will be making sure to take these sackers down, I will take it to the news if I have to!
This deserves no stars.
As everyone else has stated this is a complete rort.
Like everyone else I feel frustrated I fell for this scam.
I called to cancel and request a refund within three hours of applying because I realised i had been conned as soon as I received a confirmation email from HONCHO which was clearly not a government agency. They have told me that because the application has already been lodged I am not entitled to a refund. I told them that I checked my supposedly reactivated ABN number and it is showing up as still deactivate...
A wicked scam
I applied for an ABN. Free from government sites and I assumed the same. What a scam. I was charged $99 for what you pay nothing for. No indication it would cost me until afterwards when an invoice arrived and the money was gone from my account. They should be banned from this fraudulent action!!!!!
Googled search for Business name registered thought dealing with ASIC fee $87.50 charged $375.00
called ASIC told me they are a Third Party and have many complaints.
I will try to have these businesses shut down. If ASIC allow they are supposed to be the gatekeeper on such scams.
SCAM - don't assume you have the web site you need, con artists use similar names to confuse.
I went into the internet and googled ASIC business names registration and came up with "Business Name Registry" in error. I proceeded to register the business name and was slugged $299. ($85 direct with ASIC).
1. I was not given an option to review my application.
2. I was not given an invoice with the amount disclosed.
3. The amount being charged is in very small print below the "GO AHEAD BUTTON" these are not innocent errors on their part.
I will be requesting a refund otherwise I will take action via;
Legal Aid, or Fair Trading, or Co...
- Verified customer
I'm embarrassed I got into this scam and now to see all these bad reviews :-( I was stupid enough to think I was registering on the government website and not check even before I provide my payment details. As soon as I realised it wasn't ASIC or gov, I immediately asked them not to proceed this morning and refund me. They completely ignored my emails and 6 hours later advises me that they registered my ABN which is impossible cause I did it myself this morning hours before they sent me the email. It is such a simple free registration on https://www.abr.gov.au/ and you don't need their help. PLEASE DO NOT GET INTO THE TRAP!
Scam!! Be careful.
I experienced exactly the same as Claudia. They advertised the service for $99, but charged $189.
I will definitely report to the Fair trading if they don’t refund me. I might send their info to the Current Affair.
Scammer like this should be eliminated completely!!!
SCAM! Terrible company which is overcharging honest people for a service which is free!
I was overcharged for ABN registration, ( $ 99 ) and then hidden extra charges ...I end up paying 189 dollars.
I asked them to refund me the extra hidden charges. ( $99) They replied with a refusal as I agreed to Their T&C.
I threatened them saying I was going to report all their webpage to Fair trading.
So, they replied via email and sent an sms said that the refund would be in my account in 12-15 days.
I didn’t believe.
I call my bank and dispute the amount.
However 2 days later the company refunded me the full amount.
My ABN and business name are now cancelled and I need to start from scratch using the correct gov site!
Be careful people !
I typed in ann registry on my laptop and this company came first below is the free abn.gov.au since it was the one on very top i thought it was just the same as the one below. No idea that its a scam! They will charge $99 but wont say any on the application that there is a fee. It looks like its free all the way! Be careful with this company.
Questions & Answers
I do not believe I fell for it. :(
ABN is free but these websites are charging more $99 and do not refund it, even if you ask within an hour. Payment from the card seems to be authorized straight away.
When will I get my money back? I paid 299 today thinking you were ASIC. Alison Lockwood
Alison, if you have evidence that money should be given back, send them an email clearly stating your evidence.
If you believe (like I do in my case) that the service wasn’t delivered, or was partially delivered, or customer service failed - contact your bank, they will be happy in most cases to investigate it for you (if this Agency will refuse the refund).
I’m still fighting for my refund but my bank did tell me that if I won’t succeed they will investigate it and will give me the refund
I've got my full refund today. But it costed me about 10 hours of my personal time (spent on chatting with them as well as emailing). The last part of the refund (30% of the initial fee that they were trying not to return because I have to pay them to process my return - what a joke!) was given back only when I stated that I will be involving AU Customer Protection and Current Affair.
I'm researching Customer Protection website to find out the best way to inform them. Seeing how many people suffered here, I'm speechless. I'd recommend everyone to lodge claims
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