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Accu-Chek Strip-Free Mobile System

Accu-Chek Strip-Free Mobile System

2.7 from 45 reviews · View Statistics

Reviews

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More miss tests than positive

published

A very frustrating piece of equipment. More often than not, when I test, I get a message saying blood sample to small, cartridge faulty and replace or test error, test again. I retest only for the error message to occur 2 or sometimes up to 4 times.

My freestyle is far more accurate.

Purchased in March 2017.

Incentivised ReviewNo
Waltervp

WaltervpNorth-West & West coast, TAS

  • 9 reviews
  • 3 likes

I hate the 60 day casette expiration!

published

Mostly very convenient to use but well and truly annoyed by the dumb 3 months expiry once you insert a cassette. I have two of these and use them fairly infrequently, meaning I get maybe a dozen tests òut of 50 in the cassette and find myself stranded without a meter when I need to use it. An override method would be useful. Of course having two òf them doubles my problem, but I have issues finding things and having 2 doubles the chances of locating it. Anyways, the government covers the bulk of the cost for us in australia so it is the inconvenience of not being able to do get a BSL when I need it!

Purchased in May 2016 at Chemist Warehouse for A$59.00.

Incentivised ReviewNo
Phil S.

Phil S.Central Queensland, QLD

Far too error-prone

published

Purchased in February 2019.

Incentivised ReviewNo
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Major redesign flaw

published

Purchased in January 2012.

Incentivised ReviewNo

Rubbish device now from customer point of view.

published

The new cassettes with the horns each side do a magnificent job of producing error readings. A very large wound is now required to produce enough blood to reach the test strip. This coupled with the short expire time (90 days) must generate massive increased sales. A great business model.
I will seek out an alternative test device.

Douglehere

DouglehereWA, 6171

Great for travel.

published

Records before &/or after meals testing.
The only improvement that I would suggest would be a comment/note section to support the possible reason for the test result.

  • Verified purchase

More Test Fails

published

Terrible new cassette with tips either side, causes multiple test failures. Had 2 for years but more and more tempted to throw mine at the wall. Was great! Now Terrible

meshivi

meshiviSydney

Meter is fine- software not so

published

Very east to test but the support software just doesn't work. I tried all 3 possible options and all very buggy.
Tech support is very good in responding but again everything they suggest doesn't work.

Redesign Issues

published

Same problem, since the redesign of the test strip cartridge the unit is almost unusable. Lucky to get one in five tests correct, or even get a reading. Worked fine before they got to it. Suggest you try a different brand.

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dieseldawg

dieseldawgACT, 2614

  • 16 reviews
  • 8 likes

New test cassette is a failure

published

Has been great up until the redesign of the cassette. The lugs make it hard to get your finger into the test area properly. At present I'm averaging 3 errors every time so this latest cassette will only last me about a week if I'm lucky instead of the 25 days it should. I might try and file the lugs off as I want to keep using this tester as it is normally very convenient. Would have given it 5 stars last week before I bought the new cassette.

Zarbie

Zarbie

  • 7 reviews
  • 4 likes

Great way of testing your blood sugar without touch fuss.

published

The no strip system is great. A l so the finger pricker attached is a bonus.
Great way to do readings. Only downside is its a bit big but it's not a big deal.

John

JohnCalne

  • Verified purchase

Design change problem

published

The Accu chek mobile system is overall an excellent product which I have been using for several years now without problems, but recent changes to the design of the testing area by the addition is so called locating lugs has resulted in many errors and false readings (this was not the meter as tried an old style cassette and all was fine).
An excellent product let down by poor redesign.

BIRD

BIRDREYNELLA South Australia

  • 3 reviews
  • 3 likes

Rubbish!!!!!

published

Never have I had a meter that has had failed tests (E3 & E4) as on this RUBBISH meter and add to that "Defective Cassette"
Not trustworthy at all!
Don't buy this meter(even if it's FREE)
;(

Maurie

MaurieSouth East Queensland, QLD

  • 5 reviews
  • 3 likes

First class, 5 star product!

published

Excellent product

published

Having done an original review stating how the machine did only 27/50 tests, I was advised it could have been a faulty machine and should try another one. It was faulty.
The new one has been amazing and out of three cartridges used so far, only two errors have shown and both were my own fault for not applying properly. I can highly recommend this tester, as it has made a world of difference to me and is so easy to use with no problems of disposal.
Take the time to be sure you're using it correctly and it is excellent.

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Vic C.

Vic C.Greater Melbourne (Outer), VIC

  • 7 reviews
  • 10 likes
  • Verified purchase

The best tester I've ever had. 5 STARS! Preferred unit for Type 1 Diabetics as cassettes can get exp

published

Searching for a better product

published

I get a more than 50% failure rate with E5, E4, E3 frequently cropping up, one after another. Frustrating, expensive on cartridges and score on the fingers. But what is there that is better out there?

Jules

Jules

  • 2 reviews
  • Verified purchase

Convenient for Travell

published

Purchases this glucometer as I forgot to take mine after leaving to go on holidays. I found it very convenient not having to fiddle with strips and the finger pricker. It requires a very small amount of blood and have had zero problems with it so far.

Onn

OnnMelbourne

Erratic testing results.

published

Useful in not having to insert strips. Similar to other users, there is a high wastage factor - in sufficient blood but recently encountered meter error E3 many times when i was overseas. Could not get replacement in Malaysia - not used there. On return to Aus, complained to customer service and told now working ok - cannot do anymore. I asked for a replacement meter but this was not entertained. Meter error occurred again now!! Customer service poor to respond in this way. I would have thought they would want the meter back to check out what is happening with it. but no!

Shane

ShaneSydney, NSW

  • 2 reviews
  • 3 likes

Crap. Plays up all the time

published

Diabetic for 35 years. Same as a lot of the other reviews. Waste tests all the time. Not enough blood, expired cassette, flat batteries, error. Says this rubbish then no problems for a day or two. It's got a mind of its own. But still using cause it is much easier than putting in strips every time. Wish there was another similar meter that worked every time. I would by one even if it cost heaps more.
I'm waiting for ANOTHER replacement at the moment after spending 1/2 hour on the phone. I don't think they know how important blood testing is.

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Questions & Answers

Douglehere

Douglehereasked

Hi my Accu Check Mobile monitoring unit slide button to open the cassette compartment cover has jammed. The slide is #12 on page 7 of manual. It has been getting progressively harder to open over time. Any suggestions please?

Doug Allen
[email address removed]

1 answer
John
John

Contact Roche they will usually repair/replace the unit (in UK) if faulty.
This is my experience only as a user but I cannot speak for the supplier/manufacturer

sam

samasked

hello i would to know if you have any diaries at all? my name is Laura i have to write down what my sugar levels are

1 answer
LHW
LHW

Hello Sam. I have been keeping a food diary for a couple of weeks or more now and do a tst before each meal and two hours after. It's been a real eye opener for me and helped me compile a list of what not to have's and what seem to consistently keep my readings lower. I also find the results can be reflective on the meal before the one you've just had also. Well worth doing, but we're all different, so need to do our own to see what does and doesn't suit us as individuals. Whole new way of living this is! I changed my accu check mobile for a new one as it seems the old one was faulty. The new one is working fine. Good luck, Lorraine

Mary

Maryasked

How do I get a accu-Chek mobile for free? I have been a type two diabetes n or insulted as well.

2 answers
shirl13
shirl13

Hi Mary, I originally bought an Accu-Chek machine back in 2003 when I was diagnosed as I was advised to test even though only on tablets then. I registered my machine and Accu-Chek provided testing solution & batteries free when I asked. Since then they have regularly sent me new machines as and when. I would say even if you have to purchase one it is worth it as it is so easy to use and does away with fiddly strips. I also checked with my Practice Nurse before I started using it as to costs of supplies and it works out much the same. Good luck.

Martyn
Martyn

Hi. I am located in the UK and we are able to get free Accu-Check Mobile meters through the Accu-Check customer service contact number. I may be wrong but I cannot see a free meter for the same in Australia. It may be worthwhile though contacting customer service in Australia on 1800 251 816 and ask them. You may be lucky.
Best wishes. Martyn

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Details

CategoryDiabetes Care Products
Price (RRP)79

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