Accu-Chek Strip-Free Mobile System
48 reviews
Love this! – I have been using this for many years. It's hassle free. No carrying around a meter and test strips and no lancet device! This is all in one. I've tried other blood glucose metres and they're so cumbersome and awkward to use. Show details
Inaccurate Machine – I can use the machine 3 times in a row and get 3 totally different readings also the cassettes are very expensive and have a small time to use before they expire... Seems like more of a money maker than somthing you can rely on...
An expensive and useless gimmick – Brought this as I already have to carry around lots of medical devices and wanted something more portable and smaller than my other BGL meter. The first issue I had was that when I brought the machine, it didn't come with a cassette of the testing strips, it was just the machine. This meant that I had to buy the first cassette separately, which… Read more
made the overall cost much more expensive. The pen that comes with the machine and attaches also requires a special kind of barrel lancet which are significantly more expensive (almost 5 x the price) than a simple box of lancets. My next issue with the machine was the set-up which is a long and complicated process, my elderly grandparents who aren't good with technology wouldn't be able to use it so I wouldn't recommend it as a simple, easy or fast option. There's a certain way that you need to administer the blood drop onto the strip and often while having a hypo, my fingers shake - meaning I couldn't apply it to the strip correctly and had failed tests or no levels to record at all. The machine plus the pen also is larger than my previous monitor, the case of strips and my old lancet pen, which defeats the purpose of this being a 'mobile' on-the-go machine. Then, just a few months after using the machine I get an expiry notification saying the test strips are about to expire...which is ridiculous. The test cassettes were already way more expensive than other test strips and now the machine is useless as it won't let you use the cassette after it expires. I have over 100 unused tests that have now expired and I can't use the device until I shell out for another cassette.
If I could take it back, I would. I will never ever recommend this to anyone. Do not buy. I'm never going to bother with using it again and am going to go back to my old machine.
In-depth reviews
Far too error-prone – Just received Accu-chek from diabetes care nurse. I've used about 1.5 cartridges and I'm getting about 15% - 20% test failure rate. Totally frustrated, and am going back to older Freestyle Optimo Neo. At least with it I can see the test point so can put the blood drop straight onto the test point. I'm just logging results to a notebook, same as I… Read more
always did, so I don't care about any software advantages. Suggestions for improvements: - Fix so user can see target point. The horns don't work for me, nor (judging from other reviews) lots of others. - Finger pricker needs some sort of turrent or something to indicate actual lancet point. That comparatively huge flat top had me pricking random points on my fingers, sometimes right beside fingernail, useless to apply to tester. - Firmware update to allow editing test flag (before/after meal etc). Too easy to have tester time out and switch off while logging results, and also allows fixing flag if forgot to set it before switch off.
First class, 5 star product! – I have had type 1 diabetes for 52 years, and have seen many changes to monitoring my blood sugar content over that time. Since I started using Accu-Chek Mobile my life has been much easier and less regimented. I have been able to do a blood test on the spot anywhere prior to an insulin injection, including at restaurants, travelling, at friends… Read more
homes, or at the movies. The device is so easy to use, and is actually less visible, as my friends thought it was a new type of mobile phone! People do not stare or feel embarrassed. The cassettes enable one to do 50 tests, and store the results in the memory. This is a feature that eliminates the need to find a private spot to do blood sugar tests using the old individual test tapes. The finger-pricker is part of the machine and it is painless. The lances come in a cassette too. I can adjust my insulin dosage according to the result. The print-outs enable me to make long term adjustments with my specialist. Results are there for all to see. I recommend Accu-Chek Mobile for any one who has the condition called diabetes, whether type 1 or type 2.
The best tester I've ever had. 5 STARS! Preferred unit for Type 1 Diabetics as cassettes can get exp – I Can't believe the amount of people that don't know how to use this machine properly. This deserves 5 stars, not 1 star. I have read some of the 1 star review and they mostly have to do with test sample too small. 2 simple things to remember. Wash your hands properly before use or do what I do; use a alcohol swab (but make sure your finger… Read more
dries properly) before testing.
Also you have to give the machine a proper sample of blood otherwise it won't read your blood and won't be able to give you a proper reading.
I have bought 2 in the past 6 years.
I found this to be the best reliable tester I've ever used.
My test strips cost me $16.50AUD for 100 tests (2x cassettes) as I get a NDSS Rebate for being a type 1 diabetic. If you are not a type 1, you will expect to pay around $50AUD or so for a 2 Cassette pack. (No rebate for type 2)
This is another reason people giving it low stars. I agree, it is VERY expensive if you have to pay full price for the cassette strips.
I use it every day in very rough environments and have thrashed it day in, day out and never misses a beat.
I purchase a new one today as the beeping sounds stopped working on my old unit but still works well.
If you don't put enough blood on the cartridge, of course the machine will fail with a message stating not enough blood. That's an obvious reason.. You just have to squeeze the finger a little harder.
EXPIRING CASSETTES:
1 issue people find it hard to understand but it doesn't bother me as I test 4+ times a day as I'm always on top of my BSL is expiring cassettes.
The cassette comes with a set expiry date. It doesn't mean the cassette will last until the expiry date.
The cassette is ONLY valid 3 months from when it's taken out the pack and used in your machine for the first time.
The tester only gives you 3 months to use the cassette.
Bottom line is: Don't be lazy and keep on top of your testing otherwise you will go blind or get limbs amputated if you are not controlling your BSL on regular basis. I use 2 cassettes per month.
I don't have a cassette expiring issue.
BATTERIES
People complaining about poor battery life?
I change my batteries every 10 or so months testing 4 times a day. I you use good quality Alkaline batteries, you will get a good run on your batteries. If you use cheap NO Name batteries, expect the tester to last a lot less and you'll be changing batteries more often.
All in all, a great tester.
Positive reviews
Great for travel – Records before &/or after meals testing. The only improvement that I would suggest would be a comment/note section to support the possible reason for the test result.
Great way of testing your blood sugar without touch fuss – The no strip system is great. A l so the finger pricker attached is a bonus. Great way to do readings. Only downside is its a bit big but it's not a big deal.
Excellent product – Having done an original review stating how the machine did only 27/50 tests, I was advised it could have been a faulty machine and should try another one. It was faulty. The new one has been amazing and out of three cartridges used so far, only two errors have shown and both were my own fault for not applying properly. I can highly recommend… Read more
this tester, as it has made a world of difference to me and is so easy to use with no problems of disposal.
Take the time to be sure you're using it correctly and it is excellent.
Negative reviews
More miss tests than positive – A very frustrating piece of equipment. More often than not, when I test, I get a message saying blood sample to small, cartridge faulty and replace or test error, test again. I retest only for the error message to occur 2 or sometimes up to 4 times. My freestyle is far more accurate. Show details
I hate the 60 day casette expiration! – Mostly very convenient to use but well and truly annoyed by the dumb 3 months expiry once you insert a cassette. I have two of these and use them fairly infrequently, meaning I get maybe a dozen tests òut of 50 in the cassette and find myself stranded without a meter when I need to use it. An override method would be useful. Of course having two… Read more
òf them doubles my problem, but I have issues finding things and having 2 doubles the chances of locating it. Anyways, the government covers the bulk of the cost for us in australia so it is the inconvenience of not being able to do get a BSL when I need it!
Major redesign flaw – A few months ago Accu-chek updated the cassette design by adding little tabs/guides on the sides of the blood receptor, making it extremely difficult for people with anything but small fingers to use without many failed, painful attempts. As someone who tests from their upper forearm it is pretty much near impossible, I have had to resort to doing… Read more
precise stanly-knife work on the tips of the cassettes to remove the tabs/guides which I fear will draw more blood than this monitor ever will at some point. However until something else is put on the market as a contender to the Accu-chek mobile, or Accu-chek actually connect with their customers and get their crap together, I will have to continue to do this like many others. Very disappointing for a product that was meant to add convenience to testing.
Recent reviews
Rubbish device now from customer point of view – The new cassettes with the horns each side do a magnificent job of producing error readings. A very large wound is now required to produce enough blood to reach the test strip. This coupled with the short expire time (90 days) must generate massive increased sales. A great business model. I will seek out an alternative test device.
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More Test Fails – Terrible new cassette with tips either side, causes multiple test failures. Had 2 for years but more and more tempted to throw mine at the wall. Was great! Now Terrible
Meter is fine- software not so – Very east to test but the support software just doesn't work. I tried all 3 possible options and all very buggy. Tech support is very good in responding but again everything they suggest doesn't work.
Redesign Issues – Same problem, since the redesign of the test strip cartridge the unit is almost unusable. Lucky to get one in five tests correct, or even get a reading. Worked fine before they got to it. Suggest you try a different brand.
New test cassette is a failure – Has been great up until the redesign of the cassette. The lugs make it hard to get your finger into the test area properly. At present I'm averaging 3 errors every time so this latest cassette will only last me about a week if I'm lucky instead of the 25 days it should. I might try and file the lugs off as I want to keep using this tester as it is normally very convenient. Would have given it 5 stars last week before I bought the new cassette.
Design change problem – The Accu chek mobile system is overall an excellent product which I have been using for several years now without problems, but recent changes to the design of the testing area by the addition is so called locating lugs has resulted in many errors and false readings (this was not the meter as tried an old style cassette and all was fine). An excellent product let down by poor redesign.
Rubbish!!!!! – Never have I had a meter that has had failed tests (E3 & E4) as on this RUBBISH meter and add to that "Defective Cassette" Not trustworthy at all! Don't buy this meter(even if it's FREE) ;(
Searching for a better product – I get a more than 50% failure rate with E5, E4, E3 frequently cropping up, one after another. Frustrating, expensive on cartridges and score on the fingers. But what is there that is better out there?
Convenient for Travell – Purchases this glucometer as I forgot to take mine after leaving to go on holidays. I found it very convenient not having to fiddle with strips and the finger pricker. It requires a very small amount of blood and have had zero problems with it so far.
Erratic testing results – Useful in not having to insert strips. Similar to other users, there is a high wastage factor - in sufficient blood but recently encountered meter error E3 many times when i was overseas. Could not get replacement in Malaysia - not used there. On return to Aus, complained to customer service and told now working ok - cannot do anymore. I asked for… Read more
a replacement meter but this was not entertained. Meter error occurred again now!! Customer service poor to respond in this way. I would have thought they would want the meter back to check out what is happening with it. but no!
Find out how Accu-Chek Strip-Free Mobile System compares to other Diabetes Care Products
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Crap. Plays up all the time – Diabetic for 35 years. Same as a lot of the other reviews. Waste tests all the time. Not enough blood, expired cassette, flat batteries, error. Says this rubbish then no problems for a day or two. It's got a mind of its own. But still using cause it is much easier than putting in strips every time. Wish there was another similar meter that worked… Read more
every time. I would by one even if it cost heaps more.
I'm waiting for ANOTHER replacement at the moment after spending 1/2 hour on the phone. I don't think they know how important blood testing is.
Deceptive expiry dates on cassettes – And now another problem for Accu-Chek Mobile. I notice an expiry date on the packet, but when the cassette is inserted into the tester the final date comes up 6 months short. That is, the sealed packet date is say 2017- 06 but the real stop date is 6 Nov 2016! Don't accept a cassette pack unless there is at least 8 months to expiry!
Perfect for home use and travel – I had a little trouble early but for the last 2 years I have had no trouble at all. I have a zero failure rate. All 50 tests on the cassette are used. None wasted. That gives me about 50c per test. To my mind that is value for money. Great unit and very easy to use.
Unit is fine - Cassettes are hopeless – I've used the Mobile for over 2 years. When it works, it works well. But I can guarantee you'll never get 50 tests out of a 50 test cassette. When you pay for 50 test strips, you get 50 test strips. When you pay for a 50-test cassette, you'll get 45 tests on average. Every 10th cassette should be FREE - that would be fair considering the error rate of this device. I've put up with it long enough, going to look elsewhere.
Great! Over 6 years use – I first bought the Accu-chek Mobile six years ago. Accu-chek makes great glucometers and the Mobile is no exception. I upgraded to the newer version yesterday and I find its almost half the size, half the weight and more accurate. It's so nice and convenient and takes the biohazard risk out of the equation like many other machines. It's so quick… Read more
to use, no one will even notice what happened.
To the people complaining it takes too many batteries, I honestly change mine like every 9-10 months if that, and I test five times or more a day. Obviously they didn't sign up to the Accu-chek courtesy program because they send replacement batteries when needed. If anything breaks, it gets replaced. Nothing to complain about!
Very poor – I have been a type 1 diabetic for 50 years and I have been using this Mobile meter for the past 6 months. It is without doubt the worst product for this purpose that I have ever used. I regularly experience between 10% to 20% failures informing me that the drop is too small or an error has occurred. This is despite me making every effort to expel… Read more
as much blood on to the testing area as possible. This is evidently a known problem to Roche, so what are they doing to help resolve the matter?
Best glucose monitor I have used – Having used this product for close to a year now, I have found it to be reliable, easy to use with very few error messages. It does require a fair drop of blood but for most regular users I would think that once aware of that it should not be too difficult to adjust to. The test strips being in a self contained canister of 50 means fewer… Read more
hassles when taking levels. Everything being self contained within and on the unit itself makes my life quite a bit easier.
Since using this product I have found it far easier to work out what food will give me a spike in glucose levels. I am far more likely to test regularly and after eating a new food if a unit is easy to use. For me this one allows that.
Accu-Chek Mobile – I was wondering where Bruce got his cost of £1 per test. When I changed over my Diabetes Nurse checked costs and they were no more expensive that previous meters I had used. I find the mobile best one I have had for ease of testing.
Absolutely genial – I am on my second and have not have any problem whatsoever with it. I am wondering of all negative reviews are from people who don't wash their hands and dry them thoroughly before testing? I am 71 yrs. old and would not change because of it's ease of use.
rubbish meter – I have been diabetic for over 45 years and have never used a meter that gives so many error messages. Other meters nowadays are designed to use minuscule amounts of blood - this thing wants a bucket load. Batteries need to be replaced endlessly. I haven't tested myself several times in a few minutes but guess I'd be like others and get multiple readings. Heaven help the poor parents trying to use this thing on a child!
Great all in one but not so little meter! – At first I hated it's bulk and it's retro 90's mobile phone styling. Now I love it. Super accurate, and an all in one solution. I'm a jacket and trousers kinda guy, I hate man bags, so not having to carry around pricker, strips etc is great. Very discreet to use. Most of the time no-one bats an eyelid.
Hopeless – I have found the meter to be just hopeless. Nearly 50% of tests are aborted with the "Droplet To Small"message. It then uses another test. The droplet is NOT too small. In fact it is big enough to actually run off my finger. Accu Check support eventually agreed to send me a free cassette of 50 strips. That seemed OK for the first ten or so… Read more
tests. Now today it has failed a further four tests with two failing yesterday. I am giving up as I can't afford the cost of the cassettes. They work out at over £1.00 per test in the UK so in two days I have wasted nearly £6.00 and worse than that still no reading.
Accu chek mobile – Looked good, sounded good, good price - free, good idea, convenient, but just so poorly executed - an absolute pile of rubbish. One star because there isn't an option for none. So many error messages: 'Defective cassette, replace cassette', 'Error, retest', and it needs practically a bucket of blood each time you test. My cassette… Read more
usage is horrendous, I get around 30 results per cassette if I'm lucky, the remainder are all errors. Accu Chek should be ashamed of itself passing rubbish like this onto people who's life and health depend on it. I never take this piece of rubbish out with me for fear it won't work. Absolutely no confidence in it's reliability or accuracy now. I got this when it was on special - money back, way, way overpriced for even $zip.
I intend packing this piece of rubbish up and mailing it to Accu Chek with a descriptions of it's usefulness. What an absolute pile of rubbish..
Accu Chek, if you have a conscience, withdraw this piece of rubbish from the market before some unassuming diabetic suffers for your mistake...
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