Adventure Kings Plus 180 Tourer

Horrific experience, expecting much more from a well known company. First to say I didn't realise offers on the site run randomly some days for every item then change and come back every few days. That make me rush to BUY this as a DEAL OF THE DAY as I saw the down count and thought will have no lore chances to get it. With my awning I also… Read more

purchased some light bars. The day of the pick up I saw the lights on the show room and realised they won't fit on my van rack. I decided to swap for some canvas bag I liked it.

When I came to the counter I explained the situation to the fella and he mentioned "it's better to make separated transactions" and make me pay for the bag first. My surprise come when he explained "we can't refund but for store credit, even if the order hasn't been prepared and it's on the shelves a 10% fee apply to a return". He took him 30 mins on the phone and I received 4 different emails to just a simple return, loosing the 10% of the item price even when the item didn't move from the shelves!!! Such a rip off. Then I have remaining store credit wondering why did you just didn't put the canvas bag towards that instead of making me pay for it first? Horrific experience! A never recommended for sure I couldn't understand why some of my customers hate "Kings". Now I can see.