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AGM Software

AGM Software

 Verified
AGM Software
1.3

31 reviews

Positive vs Negative
6%94%
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31 reviews
Noa R.
Noa R.
 

This is a totally fraudulent business. I purchased microsoft office and the link I got sent to download doesn't exist!

Eric y.
Eric y.
 

scum, stay away from AGM software – scum, stay away. I purchased a icense for 2024 MSFT office (lifetime license) and used it for a few months. The license expired. After login MSFT, I do not have the product license. So the license received is fake.

Mark B
Mark B
   Verified

Scam sales. Avoid – Appear legit. Lots of poor reviews. They sell software at minimum discount - then after a few months a message appears - the preview is about to end - pay to use. This is a con.

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John
John
 

DO NOT BUY. FRAUD. STAY AWAY FROM THEM – Purchased office 2021 lifetime license for Mac. Received installation instructions right away, installed, was working fine for 3 months. After that message popped up in Word/Excel "Office for Mac 2021 Preview license will expire in 25 days". Support email is fake, I get bounce back. Live chat doesn't even work - click on the button = nothing happens. STAY AWAY FROM THEM. 100% FRAUD/SCAM.

Robin K.
Robin K.
 

Do Not Use Under Any Circumstances – My charge from AGM Software came from Japan and suggests that this is a totally fraudulent company. I purchased Microsoft Office 2024 yesterday and also spoke with the people via live chat. I had no suspicions. I received confirmation of the process to follow on screen and a supposed activation code. It told me to uninstall any existing programme,… Read more

which I did and that closed down my connection to the confirmation.

I went back into the AGM site and the live chat has been constantly closed since. I went into Google and the link there is showing as permanently closed.

I appear to have been scammed by these people. I spoke with my credit card company and they were very helpful and advised that, as I had not received the product, I should be liable to a reimbursement. They were really helpful.

AGM Software is a company that appears to defraud customers and should not be used under any circumstances

I have subsequently managed to get a hold of them via live chat, where they were totally unhelpful and extremely rude. They have refused to reimburse me and say they would only consider this were the product found to not be working. As I have received nothing and activated nothing, this is a nonsense. I have saved a transcript of this conversation.

I belive that my credit card company has flagged up this company as being a potential scam on my behalf.

nmpeace
nmpeace 5 posts
 

AGM false advertising & unconscionable conduct - BEWARE!!!!!!!!!! – Expected Office 365 key, all upload confirmations confirmed an Office 365 key has been installed, however found AGM had issued me with an Office 2021 key. Several attempts via chat to rectify proved unsuccessful. Total waste of time and I'm left with a key I don't need. There is no way of contacting this business other than Chat and emails.

1978darrenm
1978darrenm
 

Don’t buy – Stay away don’t buy it. I wish google stopped advertising them. Online chat says it’s open 24/7 but when you want to chat to them it says there offline. I’m so p*ssed off. Ripped me off $64.00

Thuan T.
Thuan T.
 

This is a scam. Stay away. Don’t waste your money and time – The website advertised Microsoft office 2024. After I ordered and paid, just found out this is a bogus website. They scammed people. They send me an email with a link to install the software, but without the product key. Checked with people at BestBuy, there is no such thing as Microsoft Office 2024. The latest version is Microsoft Office 2021.… Read more

There is no customer service line to contact. Their email contact is just bogus. After I sent an email to them, there was no response at all. I called my credit card company to dispute. They will investigate about this case. We should file complaint with the office of Attorney General in our state in order to remove this business. Stop them, don’t let them continue to scam other victims.

Ianthomo
Ianthomo NSW 17 posts
   Verified

Scam they take your money and don’t deliver anything – Advertised Microsoft Office 2024 for Mac. Download was for 2021 and no licence keys provided. No contact details other than a "Live Chat" line that was never answered. This place is a scam and should not be allowed to operate.

Andrew
Andrew
 

Bait and switch operation - you will get registration keys that are invalid – Bait and switch operation. They advertise one product but then send out registration keys that do not work. I have written them numerous times and they just ignore you. As I paid thru PayPal I ended up having to file a fraud dispute against them. The Google reviews they advertise on their site are not for them. Look up AGM Software in Estonia… Read more

and you will see mostly negative reviews. Google also notified.

Their guarantee page and money back guarantee are also false.

Anna B.
Anna B. QLD
   Verified

SAVE YOUR MONEY. STAY AWAY FROM THIS [Content Removed] – Everything written above is true. DON'T TRUST THESE [Content Removed]! I bought office 2024 but received office 2021! But thsi is not the worse. They worse is that I could never install it. Each time I got errors from Microsoft indicating that the key was not valid was plus with many errors I could not even what it meant. But the worst thing is… Read more

that we don't know for sure if they're not putting malware on our computers. They sent me a program to install what I bought and another to delete everything and reinstall office. In the end, I had nothing that worked and I couldn't even use excel, which I need for my work. I spent hours and hours and I got so angry. I went to see a Microsoft expert in the Isle of Man where I live. He told me he'd never seen such a mess and that he couldn't install Office anymore. GET AWAY. GET AWAY. Don't lose your money

I don't know if we couldn't all join together to take this company to court. Of course, they are in Letonia or another Baltic country, not in London or Amsterdam so it will be difficult. But in any case stay away from them!!!!!!!!!!!!

Phil W.
Phil W. QLD 2 posts
 

Scam artists! – These people are absolute scam artists! I purchased MS Office 2024 as advertised and received code to activate. The code is a scam and will not activate the download as saying code is for 2021 v and do you want to download this instead. After much to and fro with their Rep on email who offered no apology Attempts to contact via their chat (which… Read more

is never manned) despite asking numerous times for the correct Activation code and or my money back they did not respond. DO NOT USE THIS COMPANY!! $62AU and 6 hours spend emailing that I will not get back!

Kerry
Kerry 15 posts
 

READ REVIEWS BEFORE you hand over any money – I WISH I HAD READ REVIEWS BEFORE I PAID MONEY - DO NOT USE THIS COMPANY - I really can't say this loud enough. As so many other people have indicated here, I had exact experience. I paid for MS Office 2024 as advertised and received code to activate. The code is a scam ! and will not activate the download as saying code is for 2021 v and do you… Read more

want to download this instead. After numerous attempts to contact via their chat (which is never manned) and so many emails starting with nicely asking for correct code and then having to insist on my money back (which received no reply as expected) I then looked up reviews! Surprise - I should have done my homework first. Total scam. $60 AUD out of pocket. I have reported to my bank who have listed as potential scam company on their records and have also made fraudulent claim against the funds being paid and now I have learnt my lesson. They scammed my money, the bank will take forever to investigate, and I will be lucky if I get my money back in any way shape or form. BEWARE

Kerry
Kerry   

I was so lucky - my bank reclaimed funds back and were satisfied as a scam - go through the process… Read more

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Valerie
Valerie
 

Scam artist company – Scam artist company in Estonia Sold defective product - MacAfee antivirus rejecting install Company refuses to issue refund -- run away!!!!!

Chris
Chris NSW
 

AGM Software Scam – Purchased Office 2024 installed but does not work. Spoke with Microsoft and they advise that office product hasn't been linked to my email address and haven't given an activation key. Have tried 24hrs 7 days a week chat and it has been closed for the last 2 days. Will lodge complaint with credit card provide. It appears to be a scam

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mariane l.
mariane l.
   Verified

very disagreeable , intransigent transaction, dishonest behaviour towards reviews – I wanted to buy Microsoft Office for Mac, apparently I made the mistake of choosing Windows even if I was so sure I picked for Mac. I immediately joined customer service and asked if I can switch. An "[Name Removed]" person of the chat told me it's impossible. I asked her to do an exception as I literally JUST BOUGHT the licence and she… Read more

refused, asking me coldly "what do I dont get in the fact that its my mistake"

So I asked her where I can leave a review for this transaction and she told me to search for it myself , which I did.

Joan W.
Joan W. WA
   Verified

Bad experience and terrible feeling of being scammed – Advertised as 2024 Office Package and when paying it is still showing as 2024 office package. However after payment is made with credit card, it showed as 2021 Office Package being purchased. Search on this company and discover that this is most likely a scam company. I would have to put up a dispute with my credit card company for wrong product item which is going to be a long tedious process. Please stay away from this company

Rachel
Rachel
 

Complete scam / terrible experience – Complete scam, doesn’t work and then with dealing with someone they were unprofessional and rude, this can’t be legitimate. Stay away

Ann M.
Ann M.
 

Worst experience ever – Wasted my money and spent 3 days trying to get correct key. 24/7 chat was not available and email response was not helpful. Seemed to be computer generated. Guess you get what you paid for. in this case I was scammed.

Stevo
Stevo QLD 2 posts
 

AGM SOFTWARE ARE SCAMMERS – Tried to purchase Microsoft office, key did not arrive, total scam, don't use them

Philippa and Jason R.
Philippa and Jason R.
 

Terrible – Scam. purchased product and no licence number arrived. DO NOT USE THIS COMPANY

Daniel M.
Daniel M.
 

Terrible. Do not fall for this trap – Absolute ripoff. Wasted over $100 DO NOT BUY FROM THIS COMPANY!!

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Rob
Rob 2 posts
 

Windows 11 – Not worth buying this software it is fake! I bought Windows 11 and the serial is fake and unusable!

Elle
Elle 5 posts
 

They are software scammers- don't buy from them – I also bought the MS office software for my new MC and it would not download. They said it was bc I needed to have windows OS and I sold have seen that on the site when i bought it. I did Windows on the receipt post purchase, but never thought it related to anything. Also, I have never needed windows on my other mac with MS Office before. … Read more

It's the whole point of buying MS office for MAC! I also got the same reply as other, that I could not get a refund becos I had downloaded a licence key, which I had not becase their link never opened. They continue to argue that its my fault for buying the wrong product.

I have looked at AGM online again and the same Mac MS Office offers appear, to make sure I didn't get it wrong.

In fact, I have NEVER seen MS Office software for MAC for sale that requires Windows OS because, as I said above ,it's not needed. MS developed the MAC compatible software years ago so MAC users could access it without Windows, duh.

Regardless, all of the excuses are in breach of Australian Consumer Laws which online traders are subject too. The product was not as described and was not fit for purpose ie it didn't work. They are based in Estonia, if the data on their website it true. I have raised a dispute with them through my credit card company to seek a refund. They are selling empty software. Thet are scammers. Buyer beware.

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Honest human
Honest human NSW 2 posts
 

Dodgy scammers! – Paid for Office 2021 for 3 PC’s and they only sent me file for one!

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Teena-Maree
Teena-Maree 3 posts
 

Company refused to provide what I paid for – I made a one-off purchase of Microsoft Office for use on a new laptop. When the motherboard on my new laptop failed in 6 weeks, I was provided with a refund. I then purchased a new laptop and went to install Microsoft Office, however the product key would not work. I approached AGM who advised by email that I needed to uninstall it off the other… Read more

laptop. Even after I explained the situation multiple times, they continued to state that I was obligated to uninstall if from the laptop which was now not working.

After much back and forth with multiple attempts at explaining the situation I was advised by email:

"If you buy a car, you break it a few months or a year later, you go to your seller and say, I broke it, give me a new car? It's the same thing".

Despite the fact that the terms and conditions do NOT state any obligation to uninstall before reinstalling (which I provided proof of) the company refused to provide assistance stating:

"I have no obligation to do so.

And I don't like your threats.

And it is in no way marked that you have the right to the license without having uninstalled the old one, just show a little logic.

And you should have just uninstalled in error-free mode or asked that we do it for you or take out the warranty or notify us beforehand. You didn't do any of this.

So you will have nothing..."

I will be reporting this to my credit card company as believe the company has breached their own terms and conditions of sale. In addition, the company staff member that responded to my request for assistance was extremely unprofessional. I am happy to provide a full transcript of all emails in this matter that demonstrate this.

So M.
So M.
 

Excellent support – Bought Office 2023 there and received excellent support on their live chat.

Ludovic
Ludovic
 

software received, no problem – Hi, I received my software immediately after payment and all went well, product code working, great prices! I don't why people here are so angry.

ian
ian QLD 5 posts
 

Bad to do business with – I ordered Office and I was unable to load it They refused to pass credit Do not deal with this company I’m suggesting it might be scamming

Catherine
Catherine 2 posts
 

Scam website – Paid for Microsoft office 2021. I entered the product code they sent into Microsoft, it came up with error message saying it had already been used and was linked to someone else’s email account. I contacted them for help, they never replied. I spoke to my bank and they verified it was a scam site. 100% recommended avoiding AGM Software.

Sra
Sra
 

Trap! – Online trap which attracts you to get software at low cost rates. I suffered but hopefully you don’t! Kindly beware of such overseas online companies. They refused refund when I told them that nothing works.

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