Alienware Aurora R7

Was great for a year and a day - then died – Loved my Alienware R7 when I first got it, fast and great to use, but it blue screened with a hardware error just days after the first year, luckily I had an extended warranty, but the service was appalling. They sent a tech out with a refurbished motherboard and SSD and made it worse, only the fan would come on. Then a second guy with more rubbish refurbished parts, finally a third guy with another refurbished motherboard that worked, but this was two weeks later. I argued for a new replacement as it was a major breakdown but they refused to agree, so am left with a working PC that I have zero faith in so will need to buy another laptop for back up as they dont seem to have a problem with you not being on line for weeks. Am seeking advice from the ACCC on taking action against them.

Perfect Desktop for perfectionists – I have had computers since 1978 and this Dell one is the top of the tops, it is powerful, speed, light and most of all has the best graphics card.