Good ServiceVery good service and very reliable and the price is good.
Continue to use (many times)Always quick & efficient service, both in the Office and by the Drivers
Excellent serviceClose to airport, great service with very pleasant drivers. Excellent service thank you.
Convenient and efficient serviceWe were transported to the airport quite soon after dropping off our car. It was a convenient and friendly service. Our pick up was just as quick and convenient. All in all it was an easy and convenient parking solution and staff were efficient, helpful and friendly.
EASY!Easy to book, easy to pay, easy to complete transaction.
Hassle free, will use againValue for money, fast and efficient service.
Our experience was hassle free and we will definitely use again.
FIFO worker experienceExtremely Very helpful staff and great driver service.
My vehicle always ready to when I get in and no damage.
Prices are good
Cost effective, excellent serviceAlpha are our go to secure parking facility when we travel. Much cheaper than taxi fares and we can enjoy our time away knowing the car is secure. The pricing and customer service is exemplary.
To Bundaberg in stinky car!!I have been using Alpha for many years however will be parking elsewhere in future. I recently booked and paid for 9 days UNDERCOVER parking at AlphaBrisbane Airport parking. On picking up my car it was not parked where I was instructed to go by Lady in office. It was on the other side of lot. On opening the car it smelt very musty and damp. The rear passenger floor was saturated. I knew immediately that my car had not been undercover , as in heavy rain rear door rubber seal leaks,( one reason why I had booked and paid undercover), I went to ... Read moreoffice and stated the problem. I was told in a pretty rude manner, that if I had told them it leaked when dropping off, they wouldn't have put it out side. I stated that's why I paid for undercover. Lady said under shade cloth was undercover??? I said I didn't see an "under shade cloth" option when booking. This obviously got my back up, to be basically told 'it was my fault' anyway, I could see I was wasting my time being reasonable!! No offer of refund between covered and uncovered parking cost was offered. I since got home to Bundaberg in a stinky car and have removed and dried out all flooring and reinstalled. I did feel really disappointed in her attitude ,( three other employees heard whole conversation and said nothing no other customers where in office at the time)as I had always had a good experience with Alpha until this. I completed the Alpha review page online but have heard nothing, surprise surprise.
Excellent ServiceVery efficient in all areas. Would recommend them highly to anyone wishing to leave their vehicle with them whilst they were away.
Good parkingLooked after me very well
Car was really to drive out on arrival
ParkingVery professional, polite and helpful drivers and very smooth process. That’s how a start to a holiday should be.
Super serviceExcellent service and prompt. Very well received with super curtesy
Great service, well done AlphaWe arrive and within 5 minutes in bus and on the way to Airport. We landed called and bus waiting for us in pouring rain. Our driver took bags and told us to get in directly. He got totally soaked, no complaints and continued on with great customer service. Home within the hour of landing and we live 30 min away. Thank you
Unbeatable customer serviceFriendly staff, fabulous customer service! From beginning to end it was a great experience. Highly recommend and will definitely use again. Minimal wait for shuttle bus service and very helpful staff both at the desk and on the buses. Just awesome!
Questions & Answers
Is Alpha parking still operating for the Gold Coast airport?
what hours do you operate I have a 5.45am flight
Alpha parking is providing a great service, but what to do when your car is damaged??
Hi Vijay, Sorry to hear your car was damaged at our facility, the best option to sort this out would be to contact the manager of the branch you parked your car with.
Hi Vijay .. They have damaged alot of cars ..
And cars actually get Stolen from
Alpha not secure parking ..
But they don't care about People's property
Good until you have a problem. Over a year and they still won't talk to me. Worst company I have ever encountered. They have blocked me from fb. Stay away from Alpha.
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