Review your last buy on ProductReview.com.au
Art Supplies Australia

Art Supplies Australia

Art Supplies Australia
3.5

18 reviews

Positive vs Negative
67%5%28%
Brand Manager for Art Supplies Australia? Claim your listing.
18 reviews
Skyl
Skyl6 posts
 

Great products and great service, good prices , I get most of my art supplies here, and very helpful to my portrait business. Richard are staff are always here to help woth ypur art needs.

Nick T.
Nick T.
 

Annoying conduct! First they send me email bagging to leave a product review, than they deleted it! Just because is not positive one. I mean it was not my idea in a first place to share my view on the product. you've asked for it! In a nutshell all negative reviews are never posted by them, so when buying pls, be aware it's not a genuine experience by all clients!

Hayley
HayleyQLD
 

Great business with impeccable service and prompt delivery – This has been a brilliant business to deal with. I am always a little cautious when I purchase online, but I couldn't have been happier with their product, the prompt delivery, (even in the peak craziness of Christmas), and when I called to speak to a staff member, it was handled with great support and the staff member was extremely helpful. They deserved me stopping and sharing my experience of a well run business. Thanks.

  • Thumbnail
Larry
LarryWA2 posts
  Verified

Bad experience – Bad experience I ordered some canvas but they will not deliver to Parcel Locker So beware of this. Just writing this to give others a way to not waste time. hope this helps

Good Karma
Good Karma9 posts
 

Disappointing customer service – Their customer service is not helpful at all. They don't seem to care too much about customers and their problems and/or questions. Maybe they don't know themselves, but they could try and be courteous at least.

Robyn
RobynQLD4 posts
 

problem was fixed – After contacting Art Supplies Australia about the wrong colour yellow being sent , they kindly got onto the issue straight away and sent me the correct yellow. They've also offered me a discount for my next purchase. In the end I was satisfied with the result and will continue to buy my art supplies from them . Thanks very much , Art Supplies Australia Robyn

Fangarang
FangarangQLD21 posts
 

Great range but they delete negative reviews – It's really not okay to ask people for reviews of products and then delete or not publish the negative ones - it doesn't engender trust between the company and the customers. For this reason 3 stars. Otherwise a good range of products though many are always out of stock.

nicci s.
nicci s.
 

Brilliant range and great customer experience – I’ve been using Art Supplies Australia for a long time now for all our family’s artistic needs and have always been able to find what we need. Most recently we’ve dipped our toes into resin and the Luca resin is amazing and so much fun. Will definitely continue to use both the store and the brand.

Toni
ToniVIC2 posts
 

Highly recommended supplier of quality art supplies! – Excellent range. Competitive prices. Prompt standard delivery with free shipping available. Stocks full range of Liquitex products which makes one stop shopping easy. Will buy all my art supplies from Art Supplies Australia from now on!

Dion
Dion
 

Worst supplies ever – Selling cheap products under the guise of being a professional art supplier. Brushes had hairs falling out and were split after 5 minutes use with water based paints. Also took over a month for the order to arrive. Customer service was pathetic when I contacted them with my concerns.

Tomo
TomoNSW
 

Reliable service – My first order from Art Supply Australia arrived within a week when most people in Sydney were experiencing delivery delay due COVID and strike of truck drivers. Unfortunately one of paint tubes was missing from the delivery, but once I sent an email requesting to ship it or refund, it was refunded within a day. Prompt response and action are so important for online shopping. Thank you

Catpud
Catpud10 posts
 

excellent service – Just received my very first order from Art Supplies Australia. It was perfect in every way. The items were packed extremely well, i had very delicate and expensive items in my order and they arrived in pristine condition, and my order arrived quickly. It was a very easy and pleasant shopping experiene and i will be buying from them again in future. Buy with confidence, this is a very good art supplier and the customer service is brilliant!

Dina
DinaNSW11 posts
 

Art spectrum Artist OILs...check order upon delivery. Nice products overall.. very good service – Re: art spectrum Artist Oils ...check products on delivery... Mgt very nice people & overall very good deals... very good frequent sales... Mgt were very professional & extremely pleasant and helpful . Love the professional Artists materials... oils, acrylics & canvases & every other medium that an artist can dream off… I got VIP express delivery… Read more

I love the deals great products!!!... sometimes Mgt hand delivery if your lucky & they take good care of you... I’ve been lucky to get excellent service ! And excellent personalized delivery , my goods were really looked after with great care by Mgt! I love this place .. great stuff for Artists... the canvases ... brushes.. pencils .. I love everything ... thank you

Heather N.
Heather N.
 

A very happy customer – I am online to place my third order. Art supplies Australia has impressed me in every area. There is an extensive range of supplies offered and available. There is pleasing professional artists range at discount pricing. The delivery was very fast with everything included in secure packaging. I even received a personal email on my second order. I… Read more

am in isolation as I am in the at-risk group I have ordered from several online art suppliers. This store stands out in its stock range and availability and the professional service it provides. Thank you for adding to my isolation pleasures

Manfa
ManfaNSW58 posts
 

Incompetent and rude – This place has the worse customer service. They take no responsibility for their own mistakes, are unreliable and incredibly rude. If you have a problem, don’t expect a response from them unless you threaten them. They will ignore you otherwise and don’t expect a refund in a hurry either. Considering how many online art supply stores there are, there is no reason to waste your money (or your time) with these people.

Sketcher in Sydney
Sketcher in Sydney
 

Great customer service – Goods ordered were well packaged. When I couldn’t find an item and queried whether it was sent they responded politely - they had sent it and I found it well packaged.

Frank S
Frank SNSW2 posts
 

Great company – I received a gift card for Art Supplies Australia and went online. The web site was easily navigated and chose some items I liked. Check out was no problem being able to redeem my gift credit and pay for other items with PayPal. An email was sent as confirmation and other one tracking delivery to my door. I recommend this company.

ausome art
ausome art
 

great online art store – I found the website is quite user-friendly, it has lots products for fime art. we bought some pre-stretched canvases & acrylics with Matisse brand, and received one day after ordered, I didn't expect the delivery so quick. all products packed well. prices are very good, especially the canvas & matisse paints. very happy overall. low prices & quick service

Extra Information

Brand Manager for Art Supplies Australia? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.