Audi A5

Absolouteee Lemons! – I picked up a 2010 2.0T from a car lot on a novated lease, & wowww what terrible quality! The engine oil issue is horrid! 5 litres of oil a month mine was using! That's right, 5 (Five)!! Audi didn't want a bar of it, 4 years old the car was! Because I was just out of warranty. One slimey sales guy at Audi on King St tried to palm me off another… Read more

same era P.of.Sh when I went in once of the many times to pick my fight with them. But acted like a browsing customer instead with him.

Completely ruined the brand for me, forever, and the approximate 1000 other people I've told my story to. I was silly and didn't do my homework, if you read this, and you buy a 2.0T you will DEFINITELY have major issues!

Catastrophic engine failure at 65,000 kms! PLUS poor Audi customer service! – Do not buy an Audi. My car is a complete lemon that Audi doesn’t want to acknowledge. My experience was not worthy of a so-called ‘prestige’ or ‘luxury’ brand where you would expect accompanying excellent customer service for the premium paid. I would rate it zero if I could. My 2012 Audi A5 Sportback with 2.0T engine, delivered 2013, with… Read more

roughly only 65,000kms experienced a catastrophic engine failure while in normal driving conditions, rendering it completely out of action. It is a lemon.

Driving to work, the car lost power, all engine warnings lights went on, and it shuddered and stalled (it’s an automatic) for seemingly no reason. You can imagine the honks I experienced as I had to limp it across lanes of traffic through an intersection to safety, before having it tow-trucked to Audi.

Audi checked it, confirmed the engine has a massive leak into the crankcase, possibly caused by a piston/valve/camshaft failure - Which, in Audi’s own words requires “the engine to be removed and stripped” at a cost of ~$4000 - and this is *before* they identify which major part has failed and then quote the repair and engine reinstallation. So full cost is probably more than double this first step to have it back in working order! I’ve been talking to both the service centre and Audi head office but there is no interest to come to the party.

So much for German reliability and premium brand!!!

I’ve done some research and Australian consumer law specifically states that the manufacturer is required to rectify major defects within a reasonable period, irrespective of warranty. Some of the example scenarios ACCC and Consumer Affairs use are incredibly similar to this vehicle’s circumstances - yet Audi refuse to meet their obligations to have it looked at and fixed at their expense as per Australian Consumer Law.

I have only ever been used this car to commute, mostly via freeway, at less than 10,000 kms per year with all service history done, so I can’t see how 65,000 kms should be it’s total product life?

A major mechanical failure, followed by repeated customer service failures, by both Audi Australia, and Audi Centre Perth, is unacceptable. I can’t believe that a luxury brand and model car would be out of operation completely at 65,000 kms let alone the lack of help with repairs. Just ridiculous - do not recommend!!

The complete package – After taking delivery of my new A5 Sportback a month ago I must say I am amazed at how really good this car is - especially compared to my outgoing 2015 Mercedes C250 AMG line. I got the A5 45 Sportback TSFI Quattro. Options that came with it were S-line interior & exterior (20" wheels, Nappa leather, flat bottom steering wheel, chrome pedals… Read more

etc), sunroof, upgraded sound system, assistance pack (adaptive cruise and active lane keeping, auto park, 360 degree camera view and additional ultrasonic sensors), black gloss exterior finishing, and heated seats.

The car drives so smoothly and glides over the rubbish Central Queensland roads like no other car I've been in. My car has acoustic glass which makes for a super quiet drive which is great as there is less noise to disturb the brilliant Bang and Olufsen 19 speaker sound system.

Car has so much Tech it is mind blowing - it has wireless phone charging and can sync to two separate phones at once. It also has in-built internet function which allows you to do stuff like have Google Earth satellite imagery on the Satnav maps.

The car is nice and quick and has a nice meaty sound to it - even has launch control which oddly the more expensive sports models don't have and they don't have a dual clutch transmission either. Also the car has a "secret" storage compartment that is quite big just under the light switch (it looks like a fuse box holder).

Fuel economy seems rather good and on a recent 600km trip saw an average of 6L/100km which is pretty good.

Downsides are few, and rather picky: 1. The car does not have a display on the dashboard when the headlights are on, you need to look down at he light switch - not a big deal if you have auto lights on and auto high beam. 2. No sun glasses holder. 3. No real centre console storage and the arm rest does not actually cover the console. 4. Adaptive cruise is optional 5. Rear windows only wind down half way 6. Water ponds on the bottom of the rear window (it won't rust as it aluminium though).

UPDATE Just completed a 4000km road trip and the car was brilliant - great fun overtaking, very quiet and smooth. Auto high beam works surprisingly well. Only let down is the stone chips it attracted..

UPDATE 2/2/23 Car now 4 years old and had had zero issues at all. Still drives like new, plenty of power and nice and quiet. UPDATE 3/4/24 Audi is 5 years old and still awesome. No issues at all. UPDATE 11/9/24 I have traded the car in on an EV. Very sad to let it go but there are no places near home to service it. New car is disappointing in so many ways when compared to the A5 - it has been a magnificent car with no issues at all (was even on the original battery and tyres)

Audi service Wollongong – My engine light was on and another light on my dash took it to Audi service Wollongong they toled me it was a DPF problem which needed a regeneration.They told me if regeneration works it would cost me $450 if it doesn’t work they would still charge me $250.After taking my car in they told me regeneration did not work and needed to replace my… Read more

particulate filter for $6848. WOW

So I decided to buy my own scan tool and scanned my car for error codes and the error code I was getting was particulate filter pressure sensor searched eBay for one found one for $48 after replacing the old one no more lights no more error codes i’m absolutely disgusted with Audi service center Wollongong on how they can just take there customers for a ride.I just saved my self $6800.I paid Audi $250 for doing nothing I would like a full refund Audi Wollongong.So guys just be very careful when you take your car to a dealer service center .

This is a great car – I bought this car mainly because I used it when I was off duty, and it greatly shortened my time on the road. In my days when I go to work every week, I use it from Monday to Friday to make sure I won’t be late. Will not, I haven't found any problems with this car so far, everyone praised my car.  Show details

This is a great car – Driving is particularly good, especially stable. The optional Audi virtual cockpit is as versatile as it is innovative. Navigation, telephone, music, Audi connect services and directions of assistance systems - the 12.3-inch LCD screen provides comprehensive and precise information directly in front of the driver. Experience more functions with… Read more

the optional Audi MMI navigation plus with MMI touch. Optional Audi smartphone interface integrates the familiar world of Google and Apple with your Audi. The entire MMI operating logic is based on current smartphones, including intelligent free text search. The new, more natural voice control also processes inputs from everyday language, e.g. "I want to call Peter". The 3D sound of a Bang & Olufsen sound system provides an impressive sound experience.

The operation cost of this car is very moderate, which is suitable for the expenditure of ordinary people.

It's a great car – Compared to a sports car, it has a relatively poor performance, but compared to an ordinary car, he will be more outstanding performance. Its interior is relatively low-key, compared to other new models will look more classic Its operating costs in a normal acceptable range, I know this is a very reliable car.  Show details

DO NOT BUY THESE CARS – Do not buy any Audi unless you are getting a warranty, and the older A5's are plagued with issues- transmissions are terrible and have known issue but Audi wont accept responsibility for them. The 2 litre petrol ones from 2008-2012 had a design flaw that had the going through 1 litre of oil every 300-500km's it took a class action lawsuit for… Read more

them to accept that manufacturing error but they wont on the transmissions. Central locking fails for many people another issue they wont admit is poor manufacturing quality. Extremely disappointing cars by a dishonest and dishonourable company

Ending Audi vehicle fleet renewal because of ongoing issues – Having previously written a positive review for this vehicle just over 6 years ago, I am now compelled to share a rather frustrating and disappointing experience. The service I received during my recent visit to Audi Parramatta was far from satisfactory. Firstly, I was charged for services that weren't even required, and the billing accuracy left… Read more

much to be desired. Furthermore, I was billed for spark plugs and air filter replacements, along with the labour, despite them not being necessary. It's disheartening to see a lack of attention to detail in such important matters.

Adding to my frustration, my vehicle continues to have unresolved issues, including problems with the cooling system, MMI system, audio, and a faint rattle in the rear window. I've attempted to discuss these issues with Audi, but conflicting information and a defensive initial response have made the ordeal more time-consuming and tiresome.

I had hoped for a more positive experience given my previous satisfaction with this vehicle model. As I now contemplate a future purchase, I will be rethinking my choice and considering other options.

My advice to others is to proceed with caution when dealing with Audi and to thoroughly review their services before committing. Transparency and efficient issue resolution are paramount to ensuring a pleasant customer experience.

Disappointed with the manufacturing quality! – I lost faith in Audi completely. Bought my 2012 A5 3 litre petrol in October 2013 and been to Audi Service Center over 8 times in the last 18 months each time for different mechanical issues for a 2.5 years old car with 26,000km on the odometer. First the steering shaft cracked, then the reverse camera stopped working, after that rattling noises… Read more

from inside, then the front wheel nut was missing and now I've got a notchy steering feel around 12 o'clock position that requires constant correction either left or right to keep the car going straight. Talking about Quality for a $120k luxury car!

Smitten, not bitten – What a sublime grand touring car this is. It has a sporty edge, yet is ultimately a comfortable sedan. The 2.0L turbo with Quattro and 7 speed transmission is the perfect combination, giving adequate performance allied with respectable fuel economy. The body is stylish and handsome with all body lines flowing and intersecting in classic German… Read more ·  2

precision and amazingly it is a hatchback. I've had VW's before and was not convinced that the Audi would be worth the extra outlay... but these two products are like chalk and cheese. Some complain about it being only a four seater but as most reviewers would say, buy the A4 wagon instead if you regularly carry 5 persons. Also Audi service (especially Audi Sutherland) is very customer friendly and outshines VW's efforts (take note Barloworld!) for roughly the equivalent cost. So in summary, Highly Recommended. Reliable, Stylish, Economical, Resale Value.

Not as great as you would think – I admit I bought this car on impulse; it looks fantastic and the interior is superb. BUT...there is a problem with the B4 platform front suspension which I found out very quickly when the steering wheel started shimmying above 100km/hr. Back to the dealer 5+ times after researching the problem on the net (this is not an uncommon problem and Audi… Read more

are aware of it). They replaced some parts and it no longer shimmys but now the thing is rough; too much feedback through the front end which is really annoying on long freeway commutes. Audi claims nothing wrong with it; told me it was the "character" of the car. Well it wasnt like that when I bought it.

I expect that I was sold a lemon and I guess they exist but this has soured my experience; I will not buy another Audi and recommend that people take the car for a long drive at freeway speeds before thinking about buying one. Beautiful design, excellent interior Suspension/steering problems, inherent design fault with the platform