Catastrophic engine failure at 65,000 kms! PLUS poor Audi customer service!
Do not buy an Audi. My car is a complete lemon that Audi doesn’t want to acknowledge.
My experience was not worthy of a so-called ‘prestige’ or ‘luxury’ brand where you would expect accompanying excellent customer service for the premium paid. I would rate it zero if I could.
My 2012 Audi A5 Sportback with 2.0T engine, delivered 2013, with roughly only 65,000kms experienced a catastrophic engine failure while in normal driving conditions, rendering it completely out of action. It is a lemon.
Driving to work, the car lost power, all engine wa...rnings lights went on, and it shuddered and stalled (it’s an automatic) for seemingly no reason. You can imagine the honks I experienced as I had to limp it across lanes of traffic through an intersection to safety, before having it tow-trucked to Audi. Audi checked it, confirmed the engine has a massive leak into the crankcase, possibly caused by a piston/valve/camshaft failure - Which, in Audi’s own words requires “the engine to be removed and stripped” at a cost of ~$4000 - and this is *before* they identify which major part has failed and then quote the repair and engine reinstallation. So full cost is probably more than double this first step to have it back in working order! I’ve been talking to both the service centre and Audi head office but there is no interest to come to the party.
Purchased at Audi Dealers.
- A5 F5 (2017-2021)
The complete package
After taking delivery of my new A5 Sportback a month ago I must say I am amazed at how really good this car is - especially compared to my outgoing 2015 Mercedes C250 AMG line.
I got the A5 45 Sportback TSFI Quattro. Options that came with it were S-line interior & exterior (20" wheels, Nappa leather, flat bottom steering wheel, chrome pedals etc), sunroof, upgraded sound system, assistance pack (adaptive cruise and active lane keeping, auto park, 360 degree camera view and additional ultrasonic sensors), black gloss exterior finishing, and he...ated seats. The car drives so smoothly and glides over the rubbish Central Queensland roads like no other car I've been in. My car has acoustic glass which makes for a super quiet drive which is great as there is less noise to disturb the brilliant Bang and Olufsen 19 speaker sound system. Car has so much Tech it is mind blowing - it has wireless phone charging and can sync to two separate phones at once. It also has in-built internet function which allows you to do stuff like have Google Earth satellite imagery on the Satnav maps. The car is nice and quick and has a nice meaty sound to it - even has launch control which oddly the more expensive sports models don't have and they don't have a dual clutch transmission either. Also the car has a "secret" storage compartment that is quite big just under the light switch (it looks like a fuse box holder).
Purchased in April 2019 at Audi Gold Coast for $87,000.00.
Audi service Wollongong
My engine light was on and another light on my dash took it to Audi service Wollongong they toled me it was a DPF problem which needed a regeneration.They told me if regeneration works it would cost me $450 if it doesn’t work they would still charge me $250.After taking my car in they told me regeneration did not work and needed to replace my particulate filter for $6848. WOW
So I decided to buy my own scan tool and scanned my car for error codes and the error code I was getting was particulate filter pressure sensor searched eBay for one foun...
This is a great car.
I bought this car mainly because I used it when I was off duty, and it greatly shortened my time on the road.
In my days when I go to work every week, I use it from Monday to Friday to make sure I won’t be late.
I haven't found any problems with this car so far, everyone praised my car.
This is a great car.
Driving is particularly good, especially stable.
The optional Audi virtual cockpit is as versatile as it is innovative. Navigation, telephone, music, Audi connect services and directions of assistance systems - the 12.3-inch LCD screen provides comprehensive and precise information directly in front of the driver. Experience more functions with the optional Audi MMI navigation plus with MMI touch. Optional Audi smartphone interface integrates the familiar world of Google and Apple with your Audi. The entire MMI operating logic is based on curr...
It's a great car
Compared to a sports car, it has a relatively poor performance, but compared to an ordinary car, he will be more outstanding performance.
Its interior is relatively low-key, compared to other new models will look more classic
Its operating costs in a normal acceptable range, I know this is a very reliable car.
DO NOT BUY THESE CARS
Do not buy any Audi unless you are getting a warranty, and the older A5's are plagued with issues- transmissions are terrible and have known issue but Audi wont accept responsibility for them. The 2 litre petrol ones from 2008-2012 had a design flaw that had the going through 1 litre of oil every 300-500km's it took a class action lawsuit for them to accept that manufacturing error but they wont on the transmissions. Central locking fails for many people another issue they wont admit is poor manufacturing quality. Extremely disappointing cars by a dishonest and dishonourable company
Loads of innovative updates, minimalist interior
Reviewing this vehicle after updating from the outgoing A5 Sportback. The first impression was simply surprised, at how much tech this model has over the outgoing Sportback (and how clever it was to hide all of it with a minimalist interior). The new virtual cockpit (a digital speedometer) works so well; with a number of different displays to choose from. If you are looking to order this vehicle; make sure to purchase it with the matrix headlights - It lights up the WHOLE road for you at night while making sure it does not dazzle other drivers ...or pedestrians. Overall build quality is typical of Audi; however be prepared to pay a premium if you wish to get a number of things that were once 'standard' on an S-Line: It does not come with a cigarette lighter anymore (it's extra), and the leather-bound door arm rests are a whole separate option on this vehicle (it was standard on an S-Line beforehand). The driving performance is astonishing. The Audi Drive Select is quite responsive. Put the vehicle in dynamic, and not only does it accelerate at really good speed; the sound of the engine is also accentuated. The Nappa leather seating is a little more plush than the old model. The old model's Nappa-leather was quite hard compared to this one. If you're considering this vehicle, it is well worth taking a look (or even going for a test-drive). You won't be disappointed.
Disappointed with the manufacturing quality!
I lost faith in Audi completely. Bought my 2012 A5 3 litre petrol in October 2013 and been to Audi Service Center over 8 times in the last 18 months each time for different mechanical issues for a 2.5 years old car with 26,000km on the odometer. First the steering shaft cracked, then the reverse camera stopped working, after that rattling noises from inside, then the front wheel nut was missing and now I've got a notchy steering feel around 12 o'clock position that requires constant correction either left or right to keep the car going straight. Talking about Quality for a $120k luxury car!
Smitten, not bitten
What a sublime grand touring car this is. It has a sporty edge, yet is ultimately a comfortable sedan.
The 2.0L turbo with Quattro and 7 speed transmission is the perfect combination, giving adequate performance allied with respectable fuel economy. The body is stylish and handsome with all body lines flowing and intersecting in classic German precision and amazingly it is a hatchback. I've had VW's before and was not convinced that the Audi would be worth the extra outlay... but these two products are like chalk and cheese. Some complain abou...
Not as great as you would think
I admit I bought this car on impulse; it looks fantastic and the interior is superb.
BUT...there is a problem with the B4 platform front suspension which I found out very quickly when the steering wheel started shimmying above 100km/hr. Back to the dealer 5+ times after researching the problem on the net (this is not an uncommon problem and Audi are aware of it). They replaced some parts and it no longer shimmys but now the thing is rough; too much feedback through the front end which is really annoying on long freeway commutes. Audi claim...
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|Category||Cars and Convertibles||Cars and Convertibles||Cars and Sports Cars||Cars and Sports Cars|
|Transmission||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)|
|Drive Type||Front Wheel Drive (FWD)||All Wheel Drive (AWD)||Front Wheel Drive (FWD)||All Wheel Drive (AWD)|
|Wheels||19" Alloy||19" Alloy||19" Alloy||19" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars|
|Fuel Consumption||5.9 L/100km||6.7 L/100km||5.6 L/100km||6.5 L/100km|
|Fuel Tank Capacity||54 L||58 L||54 L||58 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.0L|
|Max Power||140kW @ 6000rpm||185kW @ 6000rpm||140kW @ 6000rpm||185kW @ 6000rpm|
|Max Torque||320Nm @ 5200rpm||370Nm @ 4500rpm||320Nm @ 5200rpm||370Nm @ 4500rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
|Release date||Jan 2017||Jan 2017||Jan 2017||Jan 2017|
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