Audiometric & Acoustic Services

Helped negotiate repairs with Builder / Developer. 5 Stars!! – My partner and I bought off the plan and had numerous issues with the builder thereafter regarding noise transference from the apartment above, hearing toilets flushing and footsteps at all hours. The engineer at AAS tested and wrote a report for us to take to the builder and get everything fixed.

Doesn't get any worse then this. Stay away! – Unfortunately my personal experience with the company was not great. In 2018 They placed a logger on my fence and took some noise measurements and they also created an Acoustic Report but turned out the report had some technical errors and as such not good enough for legal proceedings. So it had to be re written and a second report was submitted one day too late. I am kind of a naive person and initially didn't check the report thoroughly but later turned out it had some acoustic errors too (the second report). For example a sound logger was not placed where it should have been placed because of a radio that was playing music at that location. Later found out that the music from the radio should also be logged. Second issue was raised that some noises has to be measured using dB(C) not dB(A) and that would be the case regarding the music from the radio too. There ware even bigger problems, such as the Weekday limits assigned to a Sunday. Sunday has different noise limits, so that was wrong. The formula to calculate the Noise level was in complete resulted with compliance by 1 (one) dB(A) but when using the full complete formula, it turns out, that the noise level exceeds by 2 (two) dB(A) the recommended limits . So that makes a huge difference, compliant or not compliant and that is the whole reason to conduct the Acoustic Test. So anyway, some clarification was required especially the attenuation noise barriers are also calculated incorrectly. So instead of clarifying why using an in complete formula, why using Weekday limits for a Sunday and some other issues, the company conducted a new acoustic test and generated a new, now third Acoustic Report. Now we dealing with two Acoustic tests and three Acoustic reports a total of about 70 pages of highly technical material. So I become suspicious how can the company get it so wrong, after all they advertising to have more then 34 years of exp. and the staff are members of the Australian Acoustics Society (AAS). Well it turned out that the company has less then 33 years of exp. (The registration was cancelled from 15/12/1998 to 21/03/2000) and also turns out that some of the staff are in fact not AAS members and the person that did the proof reading of the Acoustic reports is a GRADUATE member of the AAS, what does that mean is that ''Graduate members are qualified but lack practical experience working in acoustics''. - So that was my personal experience with Audiometric & Acoustic Services also known as Noiseconsult. On the other side, they look very very polite, even I shall say too polite, too good to be true, perhaps they have too many things to hide, what the company was doing while the registration was cancelled. Verbal communication wasn't the best either, they guy could be a bit confused, once said 9 millimetre instead of 9 metre, had to be asked to clarify, no strong confident eye contact, not speaking up. I would think as an Expert Witness, a better eye contact, a more confident speech, less technical errors would be expected.