Australia Post

Got notification that parcel delivered -it was not at my door. Within two hours, they had found it and delivered it -brilliant service!

They refuse to deliver packages that they have accepted for delivery and keep making up excuses like no one is home or safe place not suitable, meaning about an hour round trip to collect it a day later. When you complain now you get a nice call from the a call centre but then they close the complaint without doing anything to fix the problem, and using the excuse that it is roadside delivery only. The amount of time they spend on my driveway they could have driven up and delivered the package like they are paid to do.

If you have another option for shipping use it as you will at least receive your package, and we will just have to keep hoping that Australia Post gets fully privatised as it is totally useless as it currently is.

My home is out of numerical sequence but my Australia Post delivery folk can always find me. Always with a friendly and efficient greeting. My parcels always arrive in very good condition.

My Local Post office is always excellent service & delightfully helpful, especially with my larger parcels. The use & ease of Parcel Lockers is a godsend. I can go at anytime within 2-3day period to pick them up.

My item arrived well and not damaged at all thank you Australia Post for a wonderful service

Horrible courier never attempted to deliver my parcel despite being home all day and asking for it to be left in a safe spot

I recently signed up for AusPost MyPost Business and I believe that it is a service that is easy to use and relevant to my business, which sells goods online. The set-up of the process was seamless online, but what really made me happy was the assistance I got in-store from the AusPost staff to get it all up and running. They were very generous with their time letting me know how it all worked and what I needed to do, which made me feel more confident going into the whole process.

Since the covid pandemic we’ve had many an occasion to use our local Australia Post facility, sending and receiving, local and oversees parcels . I’ve never had a problem with them on any occasion, we live in a semi rural area and have an electric gate, so it’s not possible to deliver parcels to the door. But the regular postie will pop a parcel over the gate out of site, if it’s of a reasonable size, as we asked them to. They are very accomodating. And In store they have a range of products that are all reasonably priced, if looking for a last minute gift. The staff are helpful and patient only to willingly to answer any questions.

This is a very expensive and dreadful service. I do NOT recommend.

After waiting months for delivery I’ve now been told parcel ‘appears’ to be lost. How does a parcel with a tracking number get lost?

Arrived in Cohen Cape York with damaged Shock absorbers. Got on to supplier in Cairns about midday Thursday, ordered eight replacements in two parcels. We got a confirmation with estimated delivery by the following Tuesday. Gave our details to local shop. Shockies arrived next day. Further north in Seisia water hoses needed replacing. . Called a supplier in Cairns, they got it to Australia Post in the afternoon. Arrived at Bamaga Post Office next day. So impressed. This is one of the most remote and challenging areas for delivery of goods and services in Australia…Australia Post gave themselves leeway for delivery time but on both occasions it was 24 hours.

My postie goes above and beyond. He’s is always friendly and makes sure my parcels are in a safe place.
He works rain, hail or shine. He’s just amazing.

I've never had any problems with Australia post,if I need to enquire they are always very friendly and helpful. Great service thanks.

My experiences with Australia Post and delivery of parcels are all very positive.

All my e-parcels so far have been very well handled by Australia Post and have been delivered in time every time, well done keep up the good work