Australia’s Detailing Group

Scamming honest people out of their hard earned money – Scamming honest people out of their hard earned money. Do not use Clinton and his team! We hired them to do a full pre-sale clean of our motorhome. I checked in one them once, about an hour or so in, and was shown boot area which was done well and progress being made on the cabin. The next time I went to check was a couple hours later and they… Read more

were packing up. They told us not to go into the motorhome as they had just disinfected the whole thing and it needed an hour or two to dissipate. Took them at their word that they had in fact cleaned everything and asked specifically about a few hidden spots to which they confirmed.

We got a huge shock when we went to have a look at it later to find that they in fact had not touched over 80% of the motorhome and all of the living spaces. We provided photo and video evidence (a couple attached as examples) of all the areas missed listed below: - All floors - Pull-out Pantry - Cupboards x 2 - Overhead cupboards x 3 - Cupboard and drawer next to door - Under seat storage bins x 2 - Flooring - All 6 kitchen drawers - Behind passenger seat - Wall next to passenger seat - Under the cabin cushion - 2 x drawers under the bed - Wardrobe walls and shelves - Storage bins next to bed x 2 - All windows, ledges and panel next to windows - Kitchen walls & powerpoint - Seating area walls - Toilet area walls, floor and shelf

Essentially all of the living areas! I called him straight away to which he pretended to be surprised at missing all of that and, in our back and forth, agreed to a refund for not providing the service we paid for, only to turn around and send back a measly $120 out of the $650 we paid him! He is refusing to come back to finish the job or provide the full refund. Their head office were also shocked at what happened and tried to convince him to provide a refund.

We now have to try and source someone to come out asap which will set us back likely weeks for the sale, not to mention a second fee.

I'm not one to leave bad reviews and prefer to sort things out in private, but this is an absolute disgrace. Stay well clear, they pry on honest people and might scam you out of your money.