He said he would refund me half the money from FEBRUARY. and he still hasn’t- so unprofessional and the worst company I have ever come across. He even said he would give me $1k now and the rest after I had deleted my review- still hasn’t. Pathetic. DO NOT USE.
Would give no stars if I could. Do not even consider!!
Phoned and arranged transport from Vic to WA. Paid up front (silly us). After over 5 weeks of poor communication (at times none at all, and always only get the same bloke - where is the rest of the so called company??), we had to engage and pay another contractor. Now he will not refund our money and is not answering calls or texts. So in effect, he has stolen from us and is a flat out thief! Something needs to be done & I will be seeking a debt collector!
Don't even go there. Devastated there are people like this out there
Asked for deposit up front once paid would not return calls. Made all sorts of promises about collection failed every single time and there were numerous promises. Know wont even refund monies paid in good faith. Please don't refer then to anybody unless you want them to have the same grief as many have reported.
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Once they take payment to transport my car, they refused to take my calls. I have contacted the police, the court the media and court proceedings are underway. They believe they are above the law but we will see how it will work out for both of us. For anyone who is considering to use their services i would recommend to think twice.
had to call police
Had to file stolen car report to get my car back
The Police report number is: QP2000671709.
This company is horrible and I am getting angry just typing this review
Still after 5 months trying to get my money back after I payed Autohual up front. Then I had to pay same money again to get my car delivered by a second car transporter. To give 1 star is way to good for them
October 22nd 2020 Update: Police can not help
This is about 8 months after being ripped of by Auto Haul Australia
No refund, filed court claim but he is too sneaky, All th...
DO NOT USE AUTO HAUL..!!!!
This company agreed to move my car from Sydney to Perth. Once they were paid, they would not answer the phone or emails that I sent them. The car arrived DAMAGED and they have refused to pay for the repairs. These people are dodgy in the extreme - DO NOT USE THEM...!!!!!
do yourself a favour and never even consider them for any job
Horrible people once the received payment to transport a car from Victoria to WA they disappeared they don’t even answer my calls and don’t refund. I am sueing them for my money back at the court. Do yourself a favour and never use this company for nothing
Warning about this company
This is a warning about this company and here is an honest review of my experience with them. As I was moving interstate (WA to QLD). I employed Autohaul to transport my car and some personal belongings from Perth to Gladstone and paid $1340 for a door to door service, they said it would take around 16 days. Auto Haul were supposed to pick the car up from my house on the 9th January and I was flying on the 10th January. They didn’t show up on the 9th January and after lots of phone calls back and forth with them they said I would need to drop i...t off at a car yard in the morning (this is the morning of my flight!). The car yard was near the airport so I dropped it off (note the car yard was not owned by Auto Haul but Auto Haul were paying to the owners of the yard to keep my car there. The owner were very nice and have been helpful. My car sits in this car yard for four. I am constantly having to phone Auto Haul (note there is only one number and it is the owner of Auto Haul’s mobile) to get information and the owner keeps telling me a day when the car will leave but it never leaves and they do not tell me it hasn’t left until I repeatedly call/text for information. At this point I want another company to take over and try to arrange this with the owner but then he has a driver to take it to Sydney so the next day (7th February) the car leaves Perth and arrives in Sydney on the 12th February. However, the car just sits in Sydney for another two weeks (that is six weeks without my car and belongings). Lots of texts and phone calls and I get the Office of Fair Trading involved to try and mediate. So I try to negotiate for another car haulage company to pick the car up and Auto Haul to refund half my money they refuse to tell me where my car is! Another week goes by of trying to reason with them and I ask the police for advice they say he is withholding my property and therefore I can report it and they will take the car. After I mention going to the police Auto Haul phone me and say they will deliver the car to the new companies car yard and provide me with reimbursement. They did deliver the car, 3 days later then promised and have not provided a reimbursement so I now have to go through the Queensland tribunal to get my money back. I just don’t want anyone else to go through this!
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