Avast

Avast certainly seems to find potential security issues with my computer. The problem is that it bombards me with requests to Upgrade my subscription. It was originally priced at abt $69 - I got it for abt $39. It is impossible to find Settings in order to Silence Notifications - at every step there are road blocks. Going onto the web-site you… Read more

have to push aside multiple 'special offers' . When you finally reach Official Avast Support it is unable to give an answer to this. Beware. This App will harass you +++

I was receiving notifications that my Avast Free service was about to terminate but my serviceman of my computer told me that I didn't need any of tose programs, so I just ignored the notifications, at least until I noticed that my Credit Card account had recorded 2 withdrawals totalling $110 Aust. That was in December 2025 and now in May 2026 I… Read more

am still unable to get in contact to request a refund. On an attempt to do so, I have been guided through circular paths but have been given multiple choices of what I can say which don't actually fit in with what I actually want to say. What I actually wanted to say is that the company is a thieving bunch of people that should not be allowed to continue doing what they do. Then I question myself as to whether theis company actually does anything, they remind me of a spider waiting for someone falling into there trap. The best thing I have done is to cancel my bank card and renew it and I intend to renew my bankcard every year from now on.

I am beyond frustrated with my experience. Without any visible or transparent subscription process, I recently discovered that I had four active subscriptions running simultaneously. I signed up expecting one clear service, not a hidden web of recurring charges. To make matters worse, I was charged twice for an annual subscription in the span of a… Read more

single month—once at the end of March and again at the start of April. When I contacted their support to demand a full refund and the cancellation of all services, their response was insulting. Despite the clear double-billing and the unauthorized nature of these multiple accounts, they only offered to refund 1/4 of one of the four subscriptions. This is completely unprofessional and feels like a calculated scam. They make it incredibly easy to take your money and nearly impossible to get it back, even when the error is clearly on their end. Avoid this service at all costs.

If there is a zero rating, I will give this zero. This company is fraudulent in its transactions. They deducted from my account even though the subscription contract has already expired. My contract for subscription ended on 25 Dec 2025; the… Read more

deduction was taken from my bank account on 27 Feb 2026. If you ask for a refund, you will go around in circles. Do not buy from this company.

what a waste of money, even after I cancelled they still took my money, there website goes around in circles, they are completely uncontactable, they have a 1800 phone number that goes to a save the children line, their 02 number has been… Read more

disconnected, and I have viruses on my computer that Avast cannot get rid of, absolutely worse company allowed to operate in Australia

Debited money on cancelled subscription. Unable to communicate with Avast. Every instruction to get a refund leads back to the beginning. Took four times the amount anyway. I cant get rid of them.

wanted to renew my subscription 6 weeks early, hard to cancel subscription, long wait times to speak with operators - AI answering system is absolute rubbish, customer service team are not interested in answering questions and just go around in circles, will not allow escalation of complaints up to managers, send you discount emails and offers but… Read more

dont honour them - every day there are pop ups wanting to upsell products and services that should be included in the package to start from , the service is so frustrating to deal with and all the cast and crew just dont want to know you unless they are squeezing more money out of you - worst company behind telstra to deal with

If a ZERO star rating could be awarded, this company would be a definite to receive. Their product line up is draconian and clunky, its anti-malware is useless - after I sacked Avast and switched to Norton 360 , no less than 6 Malware threats were discovered on my PC that Avast failed to identify. AND, Norton 360 is half the price for a superior,… Read more

robust and easy to use product. Their customer service is almost non-existent and when you do get through, their outsourced CSR division will bounce you around as they have near to none product knowledge. I DO NOT RECOMMEND AVAST TO ANYONE

I keep getting new anti-virus options that they want me to subscribe to. As an Avast Premium Security member, it states that you get complete online protection at the click of a button. It's meant to stop hackers and much more. However, it has now popped up with yet another option Avast Security Identity, Breachguard and Driver updater I already… Read more

have multiple subscriptions for : Hack Alerts, Browser and Sensitive Data Shield, Anti Track Premium, VPN Secure Line and Secure Browser. Surely all those subscriptions cover me for the 3 more subscriptions they are suggesting? I'm hoping someone can recommend a security system that does it all and doesn't keep expecting you to pay for more perhaps unnecessary subscriptions which you feel you need to protect yourself online.

I've had many problems with Avast over the last couple of years. Double charging etc. Now the pop ups are constant. I try to do reports and avast just closes it and advise me or a silly little pop up. Not sure if I will subscribe again. Anyone know of any good ones that aren't charging the world please?

Trying to contact AVAST to cancel renewal (Automatic) unable to use any of the contact links due to the merger?? Only get not available links. Maybe I just expect too much.

Absolute scam. I trialed their VPN and premium security. When it came time to cancel, the company set up so many hurdles. The link on their website to do this conveniently did not work, the online chat needed 2 separate attempts, 45 mins of interaction and two separate agents, the phone-line was a joke. The website has several erroneous loops. I would definitely avoid in future as all felt like a huge scam.

I spoke to support about the anti track software not working when i first purchased the licence, it was during the 30 day money back period so they were responsive but did nothing, it still does not work and they don't reply to emails, customer service is poor, their products aside from anti track seem ok but would not recommend them.

Getting constant warnings from AVAST saying there are issues. So much so, that its interfering with using my PC. I've had 10 popups just today, and I cant find a way to stop it, or select ignore. Its getting to the stage Avast is worse than what its designed to protect my PC from. Its unusable. If I cant find a solution very soon. Will have to remove Avast permanently, and use another APP.

I've used AVAST for years. In the last few days the VPN keeps automatically changing my location to the UK when I live in Australia. It then interferes with me accessing shopping sites, news media and emails. I can't change the location as there is no link to do so! When I turn the VPN off my location appears in Australia and the change link is available. If I turn it back on the location will bounce me back to the UK with no change link!

I paid but couldn't open the device. I contacted Avast and spoke with an agent who asked me for a screenshot, which I sent. I then received an email some fifty days later telling me that I can't get a refund because the 30 day refund time had expired. Beware of this company. They will try and bill you automatically through Paypal.

I used Avast for a year but got sick of pop ups that I couldn't minimise. I cancelled and am glad I also stopped the auto payment but now I keep getting 'your payment failed' msgs. I have emailed, but they keep trying to charge me.

I was using Avast FREE version for a couple of years. It seem to be working fine but I always got spam popups which is understandable when using a "free" version. I got tired of the constant spamming so I took a "special offer" for a year. Big mistake, it is far worse than the free version. Now I get spammed about 4x as much. I guess they know… Read more

that I'll be willing to pay for their products now, so they keep bugging me to upgrade. I did upgrade and then they continued to spam me daily. Contently telling me that my computer is at risk, but I'm paying for antivirus protection already, right? No. I apparently bought the two first "watered down" versions. I don't have full protection unless I pay more money. This is extortion. Terrible product and terrible business practices. Also all those "Best or Top 5 or 10 antivirus" sites are all bogus and paid for by Avast and the other antivirus companies. Not real reviews.

Avast has some questionable business practices. I recently subscribed to one of their products, "AVAST Driver Updater". Big mistake. The software has somehow corrupted my laptop speaker driver which caused the system to fail to recognise the speaker. I called their support line and they blamed me for updating that particular driver! They said… Read more

I have to pay $200+ for their premium technical support to fix the problem that was created by their software in the first place! Buyer beware!

Worst company to deal with EVER! If I could give -5 stars I would. Absolutely horrendous service. I have been trying to cancel this service for almost a year as it was employed by my grandfather that is now DECEASED and THEY KEEP BILLING THE CREDIT CARD!!!!!!!!

This company needs to be closed down - I have tried to close the account - I have tried to remove my card details that thay should not be able to keep. It is virtually impossible. I have contacted them & they just say they are going to escilate the complaint which will take 10 days. They should not be able to keep my visa card details. This company should be invetigated by the government

As a computer repair technician, can i advise everyone to never ever use or subscribe to avast. They purposely use scammy scare tatics to upgrade you to products you do not need. I helped a 90 year old man, and told him not to purchase any more of the optional errors, but 2 days later when he purchased it, and I asked him why, he said that there… Read more

were messages that he was not protected. If he was paying for a free product i would completely understand their need to advertise to him, now with Avast and most other virus scanners, when you pay money, this allows them to purely advertise to you and scare you into paying over 200 + a year to supposedly ultimately protect your machine. When i spoke to the chat gpt operators over at avast, they offered to refund me the $30 for breach guard, however i told them no, what is the point - you will just scare him next week into paying for it. This is a horrible company with horrible principles. They make you have you order ID's to create an extra hurdle for you to cancel your subscription. The worst and lowest company where if you support them, you will be scamed not by scammers, but by them, oh, and your computer will be slower than ever.

i refuse to renew. i did so 2 years ago with a deal then found it automatically renewed. as i didn’t like all the pop up messages etc i tried to cancel renewal within the specified time limit but found the process so difficult and convoluted i just gave up in the end and gritted my teeth all thru the last year as i was constantly asked to update and upspend. i refuse to ever pay for this again

Avast has been installed for years on my computers. I used their free version for ages and then paid for the premium product as they deserved it, holding a subscription for years now too. It works very well for defending your computer. However, like many reviews are saying, I am not renewing my subscription because I already pay for the premium… Read more

product and yet get blasted every other day with emails and pop-ups for upgrades. I already subscribe and pay, so why do I need to be blasted for more upgrades? You say no, and just get it again later. And then there are constant pop-ups now with the program, including every time it updates, putting a shortcut back on the desktop even though I delete it and opening itself to say "I am here!!". It has become so utterly annoying, I would turn it off now and just use Defender, but I paid so want my money's worth. Seems Avast is losing customers because being a paying customer isn't enough to stop advertising. I understand the odd sales pitch here and there, but every time there's an update or a restart or something the program has to pop up, it has to open a window, it has to make itself the focus and that is not what I had been paying for previously. Unisntalling.

I cannot believe how bad this program has gotten, 10 years ago it would just run in the background and do it job, now it's worse than an actual virus, pop ups constantly, every time I open my laptop, I feel like it gives me a pop up every 10 minutes just to tell me how good its doing, I am sick to death of it. Uninstalled.

Tired of the pop ups suggestions stating that I need this and I need that after subscribing and paying for the premium protection , will look at unsubscribing and a definite refund , totally unsatisfied.

No email response and unable to get refunds for products you don't want despite there 30 day refund policy. Do not subscribe to any of there products as it is extremely hard to unsubscribe and they will continue to take your money

Please read b4 signing up. Avast has become a scam. You sign up to have the best protection then a week later a pop up from Avast states your security is critically jepodised. To fix this you have to pay more to be fully protected, which you do. Then the next week you get another request to pay more for total security. Which you do. Then the next… Read more

week the same. Next week the same, again and again and again...Constantly wanting more money from you. Total scam AVOID AT ALL COST

Please refund the funds you took without authority – Avast drove me crazy with their constant popups trying to upsell. I cancelled the renewal. It expired and the popups telling me it was expired were maddening. Then they charged me anyway and I gave cover I don’t need as I obtained internet security elsewhere. I’m getting the run around trying to get my money refunded. Do better. And please refund me, I do not want your products or your irritating promotions.

The Worst – Really not even One Star. I pay $45 for a subscription and all I get are constant notifications that this or that is wrong with my computer. When I go to resolve the issues, they want more money. Really....what is the subscription for??