I paid seventy dollars for a antivirus that in itself is a total scam, it pulls numbers out of a hat for how many vulnerabilities that you are exposed to when you click to resolve all it transfers you to a page to upgrade and pay more. Don't waste your money ok.
Purchased in July 2020 for A$73.00.
Used expired NAB Card to renew Subscription
Used AVG for over a decade and had no issues with them ever, that is until Feb 2020. I received repeating notifications from AVG stating that they could not update my subscription due to the expiry of my credit card details. My credit card had been used fraudulently back in 2018 so was cancelled. I took this information from AVG as gospel so when the time came around to renew my subscription I entered new credit card details and all looked good. When I received my credit card statement for that period it showed two transactions, one for the new...1 year subscription and one for a 2 year subscription renewing my old one. This 2 year subscription used my old card details that had been cancelled two years previously. Instead of complaining about this seemingly fraudulent transaction I just requested a refund, being within 30 days is allowed in their policy. Again initially it all went well and I was assured of a refund but after a few emails had been exchanged it went quiet and I have still not received a refund for the two year subscription. It has been necessary to file a dispute with NAB (my credit card company) in order to try and get it sorted out. Almost two months on and a letter from NAB stating they have been unable to make contact with AVG i am still $219 out of pocket. There are plenty of other anti virus providers out there so I would stay clear of this company, I will be from now on.
Purchased in February 2020 for A$219.95.
AVG - doesn't work as purchased, after sales support was non-existent
AVG VPN does not work as intended (settings default back to 'off' so every time I log on, I have to remember to go in and turn it back on - super tedious...).
Then I discover AVG is charging me twice for my internet security software. AVG don't allow reply email (bc they don't want customers to contact them, yet wow are they fast at accessing my credit card).
Long story short, the online chat said said the double up cost is my fault bc I got it wrong (so my cost), even though I explained that I thought I was extending an existing security product (not intending to buy the same thing twice).
After sales support was worse than the problem: AVG is deliberately unhelpful and very obviously didn't care about anything but my credit card.
Purchased in January 2018 at AVG for A$89.00.
AVG Antivirus charged me $14 on my master card and I didn't make the purchase, what the?
I have been running AVG Antivirus on my mobile Samsung G3, G6 and now G9, thats how long I have been using the product. However recently things don't seem to add up, the app was starting to interfere with my phone and today 3 Dec 2019 at 11:32:30 am AEDT this product made a purchase for an Ultimate Monthly Subscription of $14.99/month with out me even knowing. I did not approve or even organise the purchase. Thank god Google Play (excellent work) sent me an email saying the purchase had taken place and that this would be deducted every month. F...ollowing Google's instructions I have cancelled the purchase and will be following up with the bank. I have also uninstalled AVG Antivirus from my phone. Something seriously wrong with this app, or maybe they have been hacked. Suggest you don't use it. Order number: GPA.3330-0620-7294-70106
Very hard to uninstall and little better than a virus
We had AVG on my system at work and when we tried to remove it , it took over 3 hrs, very sneaky way of hiding removal tools and leaving a trace on your computer which stopped an important update on my system, i will be warning people of this, Norton and Mcafee are the same. Why would an anti-virus company move there removal link every few hours
Constant pop ups.
I know this is free and it probably does a good job, but it drives me insane. It never stops interrupting what I am doing with messages that my personal details are being collected, or I have malicious viruses etc. which of course I can fix up by buying a subscription. It is incredibly intrusive and I can't find anywhere to turn off these constant ads, because that is what they are, flimsily disguised as warning notices. I am considering uninstalling it. Be aware it will constantly pop up, twice in the last 5 minutes as an example. Very fed up with it.
What an embarrassment.
For the past few months some of my downloaded games have been deleting themselves. I thought this was an error with my computer but upon further inspection it turns out AVG was deleting all of them without telling me, because it thought they were viruses. (The games in question, The Binding Of Isaac Rebirth & Celeste, were both purchased legally off of Steam) It moved them to the "Quarantine" section and fortunately, I could restore them and make an exception so it wouldn't happen again. I passed this off as a simple error, made an exception, a...nd restored my games. But the next day, as soon as I opened up my game it completely crashed and AVG sent me a notification telling me to restart my PC to "contain the threat". At this point I uninstalled it. In all the time I had it, it never blocked a single virus. And the further back I go in my memories the more I realise how problematic it's been. I used to own another computer which had to be wiped because it was infested with viruses, yet AVG was on that PC and it didn't do anything. Outside of being completely useless and unresponsive most of the time, it's also actively harmful. Deleting games and baiting you into clicking their notifications saying things like "Be careful - Your location is showing" and "Your PC suffers from clutter and slowdown". Upon clicking these notifications AVG would just lead you to their membership page to beg you for money. I'd rather have no antivirus than to have AVG again. I implore you, do not download it, and DEFINITELY don't spend money on it.
Crashed after latest update
Will get Blue Screed of Death after applying latest update, had to uninstall AVG to have the system runs back to normal. Once applied the update it will crash again. Absolute waste of time managing this BSOD, despite being told this issue has been fixed. Decided to move to other provider even my subscription still got months to go.
- Verified purchase
One star is too generous
If you want a great product that does the job you pay it to do, Then stay away from AVG.
I have spent the last 8 hours trying to sort out a 'blue screen of death' after installing an update from these clowns. The only way to sort it out was to uninstall AVG. Had over a year left on subscription,(another one of their shonky business practices), and they're welcome to it. Stay away.
Where is my AVG Paid For.?????Order No.13029377172
I installed and paid for 28/8/2018 AVG now Feb. 7/2019 just nothing but trouble AVG is not doing any thing.i do not use Laptop every day. but cant get AVG toconm up on my Laptop so now it looks as if I have no protection Sooo where is my AVG?????? Regards firstname.lastname@example.org
Whatever you do - DO NOT download this program
If I could give a negative bajillion star rating, it wouldn't be enough I used AVG in the past and loved it. But this time...this time it's hell. Clogged up my computer and constantly did things I told it not to, so I uninstalled it. Or so I thought.
YOU LITERALLY CANNOT UNINSTALL THIS!! I'm serious!! It's like a freaking Malware! I have spent so much time trying everything and .... you guessed it! There it still is, like an antibiotic-resistant strain of gonorrhea!! And just as welcome!
Take my advice - avoid this like you would a hord...e of starving zombies and you with 2 broken legs!!! Avoid like you would avoid going camping in DropBear breeding season!! Hell, both those choices would be preferable to AVG. I shall now go and scream at my computer as I yet again try to remove this foul pestilence from my life!
- Verified purchase
I'm sorry I can't leave a minus star for VPN
I couldn't find a specific section for VPN so I'm using the anti virus page.
If you live in Australia don't purchase AVG VPN. You can't send emails out in Outlook as the and AVG has known about this for a few years. I used Melbourne as my locality as it is the only one for Australia. When I informed AVG regarding the problem, I was told to try using Miami or some other place. The problem is that when you do a google search, it shows everything over in the US. I live in Australia so I'm not interested in the US. Set your locality to New Zeala...nd and the google search shows places in NZ. I've been hit with a lot of spam when I use Melbourne. I can't get a refund so I told them to keep the money. I have been using AVG paid versions of their products for a number of years now but no longer. Here is the last email I sent to AVG. I have been reading the reviews out there and I can see that I wasted my money as well. AVG used to be a good company and now it looks like you have trouble getting into the top ten for virus, VPN and other of your products. You can keep the money I paid for your products as this gives me the right to leave bad reviews about the products you sell. In other words, instead of me being paid for reviews I leave, I have paid you.
Malware! AVG has become invasive and innapprpriate.
AVG Antivirus Free (v18.6) has in my view crossed a line and now behaves as both Malware and Spyware:
My install recently updated itself (I usually set this not to occur but plausibly I overlooked it). I am certain however that I had email protection and 'surf-shield' turned off (I won't bore you with the legitimate reasons why).
Imagine my surprise then when AVG added an uninvited signature to an outgoing email sent using Yahoo's WEB INTERFACE. (*Details below but this was generated because I have AVG installed on my desktop machine)
AVG - Basically 'Pesterware'
Hello, i have used this product for around 5 years and in the past it has been un-obtrusive and low maintenance which was exactly what i liked and needed in an antivirus product
2017 and 2018 AVG has cut out most of the protection and is now selling cleanup tools, and other security tools as optional extras which it will market to you VERY aggressively through popups and other tools that will force you into subscriptions and additional subscription costs which there is no way to unsubscribe from through their webpage. Most of th...ese will come in the form of 'your computer has x problem' you will be presented with an innocuous 'fix the problem' button which will then lead you into a 'free trial' which if you don't read the fine-print and accept, will then lead you into a $90 or so reoccurring subscription that it it almost impossible to get out of as there is NO WAY OF UNSUBSCRIBING on the companies official website. The only way of stopping this company from taking money out of your account is to contact your bank and cancel subscription that way or deal with one of the companies incredibly aggressive and pushy technical department staff who will try their best to sell you more rather than aiding in cancelling subscription service. Honest review - Although a reasonable virus checker the overly pushy marketing turns this product into the very program we used to use virus checkers to keep off our computers. Should be avoided for more unobtrusive products that know how to do the job you paid for them to do.
Quite happy, thanks!
I've been a paid subscriber to AVG for about 4 years and have only had good experience. The product is easy to use and does a good job (so far...fingers crossed!). I have added the VPN service recently in addition to the PC cleanup utility. I just pay annually, on receipt of the renewal notice. Not sure why anyone would complain about being auto-charged! When I bought the VPN service I mistakenly quoted a wrong email address, and when I corrected it I got billed a second time. But a phone call sorted that quickly and my refund appeared on my cr...edit card statement within a few days. The only issue I've had is with the PC cleanup tool which seems to erase any stored passwords or login credentials to things like Skype, which is a bit annoying, but maybe there's a good reason for that. I'm happy overall!
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