2Bendigo Telco

Bendigo Telco

 Verified
2Bendigo Telco
2.5

12 reviews

PositivevsNegative
33% · 48 · 67%

Adequate Speeds Yes · No
Value for Money
2.7
Transparency
3.5
Customer Service
3.3

Reviews

12 reviews
Remco v.
Remco v.Perth, WA3 posts
  Verified Bendigo Telco

After a decade, faultless, reliable and exc. customer service. RECOMMENDED!

Faultless service for more than ten years. Even in a patchy 4G location, Bendigotelco using Optus, has remained reliable, even when off road.
Support service is always excellent! For example, a few weeks ago, calls went to my voice answering system without ringing my phone only when when at home in the hills of Perth. I was promply connected to their technician who promptly couriered a replacement sim card (hey, I've had it for ten years so it might degrade through dirt or whatever). Fixed!
I get data usage warnings, and I have no difficulties with international roaming. Cheap and effective.
SeanM
SeanMVictoria
  Broadband
Value for Money
Transparency
Customer Service
Astrid
AstridGreater Melbourne (Outer), VIC
  NBN

Very happy with Bendigo telco

Very happy with Bendigo telco, friendly local staff easy to contact always helpful. Great wifi in house. Very few issues or outages. Have been customer for over 7 years now. We use it for phone & internet - can even watch Netflix on tv  Show details
Rachael
RachaelCentral Highlands and Goldfields, VIC3 posts
  NBN 100

I will never recommend this services

0 for reliable.
All the time for drop outs
Data from logbook in modem being deleted after contact with bendigo telco. No documentation put on computers when we have called. Once i let them know its illegal to remove data and documentation they suddenly had on computers we had rang mutiple times. Still removing data from logbook in modem. They told us to connect computor to Ethernet cable after we did a speed test suddenly brand new computer had no internet connection after this conversation which indicated some kind of hacking been done by there end once we proved that speed wasnt up to point of what i was paying for. Fully corrupt service. And dont like being sprung in the action will be going to TIO with evidence that i have. Show details
Kate
KateRenmark West, SA6 posts
  Verified Bendigo Telco

I just never have problems

We've never had dropouts that I'm aware of. Hubby doesn't use it much. We got an email once or twice about them changing servers but that was brief and with courteous warning. They bought out the small company we were using years ago and it's all still all good. We had issues now and then with others but not Bendigo Telco. Their staff are nice too if you go brain dead and forget passwords or need tech help.

I'd have to highly recommend them because we haven't been able to fault them.

 Show details

King
KingNorthern Region, NSW4 posts
  Bendigo Telco

They listened

They have listened and no longer treat us like numbers only. The new plans are easy to understand and I will stay with them for a bit. The cost has come down too.

 Show details

kar
karVictoria14 posts
  Bendigo Telco
John
JohnGippsland, VIC61 posts
  Bendigo Telco
Murlee
MurleeSouth Australia, 517426 posts
  Bendigo Telco
johnny milb
johnny milb
  Bendigo Telco

Shocking overcharges

I’ve been with bendigo telco mobile broadband for a few months. Everything worked fine until I went over my data limit. Excessive overcharges and a 2 - 4 delay so way of knowing where you’re at with the data usage. I was overcharged 6 times but did not receive any warning until I had gone away on holiday 5 days after I had left my house. When I called to complain they were very rude and pretty much hung up on me. Terrible and insidious service. I will change my service next month.

 Show details

Sam
Sam
  Bendigo Telco

Poor product and even worse service

The NBN wifi is not unusable between 11pm and 7am and Netflix wont even work at any time of the day or night. The wifi constantly drops out To the point that you can’t even write an email. Staff blamed the constant cutting out on NBN or the fact that it’s wifi and that’s normal. This isn’t even the worst part. Call times at any time of the day are a minimum 20 minutes up to an hour. What is worst is their cancellation process which takes 2 weeks although they say it only up to 3 business days (lies). They blame the slow process on me and drew it out over 2 weeks then sent me a bill for a full month. Save your time and money and do not even look at this company.

 Show details

Franco
Franco11 posts
  Verified Bendigo Telco

Keep far away from this mob

This circus is run by a bunch of clowns. They had an email migration that is a disaster customer wise, no help, can't or won't answer the phone. I was with McPherson media, excellent support, after hours and weekend, ready to help. Then Bendigo Telco bought them out. Now, office hours help line, ends at 5-30pm, no after hours or weekend support. You are on your own----and they couldn't care less. The chief clown who runs the circus needs to be sacked if they want to get anywhere. Oh--- for the days of McPherson media.. Stay far away from this disaster, ---even Telstra looks like they might be worth trying, Am I upset---you bet I am. If I could choose less than one star, I would, they don't even deserve that.

Questions & Answers

William M.
William M. · Bendigo Telco

How can I change my password, when I don't know my email? And I'm on a phone

csutak40
csutak40  

I suggest you call them to ask. They are one of the few Telcos that have a local help line

Details

Compare all Bendigo Telco listings
CategoryServices and Internet Service ProvidersServices and Home Phone Service ProvidersServices and Internet Service ProvidersServices and Internet Service Providers
Standard Monthly Price $109$79$89
Max Upload Speed 40 Mbps1 Mbps20 Mbps
Max Download Speed 100 Mbps12 Mbps50 Mbps
Contract TypeMonthly / No Lock-in and Set PeriodMonthly / No Lock-in and Set PeriodMonthly / No Lock-in and Set Period
Data AllowanceCapped/FixedCapped/FixedCapped/Fixed
Packages AvailableBusiness and StandaloneStandaloneBusiness and Standalone
Service TypeNBNNBNNBN
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Contact info for Bendigo Telco

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