1 photo
Best Telecom
2.7 from 47 reviews · View Statistics
See the Best Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Best Telecom

Reviews

2.7
47 reviews
  • Value for Money
    4.6 (12)
  • Transparency
    4.6 (11)
  • Customer Service
    4.4 (13)
  • Adequate Speeds Yes (2) · No (0)
  • Local Reception
    5.0 (8)
Previous
Next
Durton Lotykio
Durton LotykioSouth East Queensland, QLD

great product just what i needed

published

very easy to navigate the store, happy with the range of products and the quality was good also very easy to assemble plus the delivery was extremely quick so thank you and i look forward to shopping in your store again.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Giraud Valentin
Giraud ValentinSydney, NSW

Great desk

published

Surprisingly very sturdy for a foldable desk, looks great and perfect for my sons room, he loves it, great size and looks great, very stylish piece and good service great.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pierre Sanchehez
Pierre SanchehezSydney, NSW

Fabulous..

published

This item was delivered through a lock down, & arrived so quickly. Really sturdy frame & good quality. I found it easy to put together, I was able to do this in my own !

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Arthur Snyden
Arthur SnydenSydney, NSW

Exactly what we expected and needed

published

Very easy to navigate the website and simple to assemble.
The product arrived very promptly. We are very happy with the quality and aesthetics. So so many thanks very quality delivery.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Services

Find out how Best Telecom compares to other Services

Know better, choose better.

Compare all
Modern Daniel
Modern DanielNorth Queensland, QLD

Absolutely perfect choice of office chair!

published

This chair is perfect. Great quality, very smart looking, comfortable and easy to assemble. I’m a regular customer and as with all HOTS purchases, it was very well priced, well packaged and arrived quickly. The site is easy to use too. Thank you Home on the Swan.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Enrik Kadren
Enrik KadrenPerth, WA

Ordered a few pieces of furniture and was extremely impressed. They have been delightful

published

Ordered furniture and they kept me up to date .
I have ordered from other company and have been had to call up and waste time chasing things up. Home on the Swan have been
A delight to order from

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Endri Brahimi
Endri BrahimiSydney, NSW

Excellent mat

published

Stumbled upon this website by happy accident. It was easy to purchase, as the site is great to navigate. Some really beautiful items too. Very tempting. Bought a hall runner mat for my partner's room at camp. He is very pleased with it. Much better than getting out of bed onto a vinyl floor. Quick delivery & they keep you posted every step of the way. will definitely buy from here again

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Lee Hook
Lee HookGreater Melbourne (Inner), VIC

I purchased 2 ceramic bed side lamps

published

I purchased 2 ceramic bed side lamps and like all products I have purchased they are perfect and high quality.

I have purchased many products from HOTS and like all of the others my ceramic table lamps are of a high quality and reasonably priced.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

malcolm
malcolmSouth East Queensland, QLD

10 year customer

published
Value for Money
2/5
Customer Service
2/5
Incentivised Review No
Services

Find out how Best Telecom compares to other Services

Know better, choose better.

Compare all
Not Happy Jan
Not Happy JanSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Worst Telco Company.

published

Worst telco company for residential packages. Invoices received by email 9-10 days late after issue date less than 4-5 days for due payment date. Issue raised several times zero improvement. Customer Service severally declined during past 12 months. Transferred full package to main telco today saving over one third of total monthly amount charged by Best Telecom. All the extras Best Telecom charge now inclusive with new main telco. Eg International SMS, Monthly Mobile Data 10gb New main telco 64gb
No 24/7 customer support. Only Mon-Fri 8am-5pm support. Would not recommend Best Telecom for personal/residential after 5 years of being locked into contracts with Best Telecom. Stay well away from third party Telco’s.

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Best Telecom
Best Telecom ManagerBest Telecom
Shannon Young
Shannon YoungSouth East Queensland, QLD

Local and reliable

published
Incentivised Review No
Best Telecom
Best Telecom ManagerBest Telecom
Klou
KlouSouth East Queensland, QLD

Shocking!!!

published

Extremely poor NBN service. Often drops out. Upload speed and download speed poor. No one in technical support on Weekends after certain time making it hard to run business. Paying too much for very little service and satisfaction.

Incentivised Review No
Best Telecom
Best Telecom ManagerBest Telecom
Services

Find out how Best Telecom compares to other Services

Know better, choose better.

Compare all
GMan
GManSouth East Queensland, QLD

Big productivity boost

published

We've had a massive productivity boost since switching to NBN 100
Our business relies on almost 100% online and we've experienced virtually zero downtime in the last year since we upgraded plus speeds that make delays minor or inconsequential for download.
Faster upload would be helpful but its not a major hindrance, we can't really fathom why NBN is not same speed for up and download

Value for Money
3/5
Transparency
5/5
Best Telecom
Best Telecom TeamBest Telecom

Thanks for your feedback GMan, we appreciate it and are very pleased that you are happy with our service.

Philip A
Philip A
  • 2 reviews
  • 2 likes

Good service

published

BT arranged instillation in our absence and it appears to have gone seamlessly. Is reliable. We have packaged the internet with Foxtel with a price advantageWe have no hesitation in recommending it

Value for Money
5/5
Transparency
5/5
Best Telecom
Best Telecom TeamBest Telecom

Philip, thanks for the feedback, we appreciate your feedback and that you are happy with our service.

Excellent, understanding, compassionate and personal customer service

published

I made contact with Best Telecom when I closed my small shop due to Covid-19. All the staff I spoke to especially Hailey my account manager have been nothing but fantastic. They have listened to my requests and dealt with them in a professional yet compassionate manner something that is very hard to come by at the moment. It is always a pleasure to speak to someone on the phone that has your correct details and actually calls you back when they say they will. I am so very appreciative of the way I have been treated during this uncertain time for everyone and commend the company for their customer service skills. Thank you

Incentivised Review No
Best Telecom
Best Telecom TeamBest Telecom

Thank you Tasma for your kind words in such a challenging time for all Australians. We wish you a quick recovery for your business and hope to see you on the other side of this crisis.

Questions & Answers

Thomas and Jane
Thomas and Janeasked
Best Telecom

Can you guys assist me with mobile sim for when I go to New Zealand?

1 answer
Best Telecom
Best Telecom TeamBest Telecom

Absolutely, we can assist with broadband, mobile and phone services for business and home in New Zealand, please call +64-(0)800-852378 or email contact@besttelecom.co.nz and one of our friendly team will be only too happy to help you.

belinda
belindaasked
Best Telecom

how do I change my password?

2 answers
Thomas and Jane
Thomas and Jane

I called them yesterday and got my portal logins details which allowed me to manage all my services with them real time, really cool !!!!

Best Telecom
Best Telecom TeamBest Telecom

We can assist with a password change over the phone once we've identified you, please call 1300-85-2378 or email contact@besttelecom.group and we will call you at a time that suits you.

Brad
Bradasked
Best Telecom

Is Better Telecom the same mob that run V4?

8 answers
Rachel
Rachel

Hi Brad, my review is on a company called BEST Telecom, also known as BT Group of Companies. As far as I'm aware V4 are a seperate company not related to BEST Telecom. I haven't heard of Better Telecom.

Brad
Brad

Thanks Rachel

AAA
AAA

All the research about V4 kept leading to best telecom

Get an answer from our members and Best Telecom representatives

Best Telecom

Details

Compare all 6 Best Telecom
CategoryServices, Internet Service Providers and Mobile Broadband ProvidersServices and Internet Service ProvidersServices and Internet Service ProvidersServices and Internet Service Providers
Standard Monthly Price $59.00$69.00$89.00
Max Download Speed 25 Mbps50 Mbps100 Mbps
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeMobile BroadbandNBNNBNNBN
Packages AvailableBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and Standalone
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceCapped/Fixed and UnlimitedCapped/Fixed and UnlimitedCapped/Fixed and Unlimited
Compare all 6 Best Telecom
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.