Bio Healing Australia
Verified11 reviews
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Tried to contact them after what I thought I was purchasing .. a humidifier and it turned out it was a cartridge they took the money they didn't give me any follow-up purchase records or receipts and the bank also found that strange and they didn't respond to any communications and I've just took the money. [Content Removed]
Massage mat was not suitable for my needs.. Requested refund within the stated time as per their policy.. Not only did it take for ever to receive, there was no communication or updates ..I email asking the status of it .. no response ! When it finally arrived, quickly realised not suitable for my needs .. I returned returned product at my… Read more
expense, with tracking ,and signature upon delivery..so I knew they had received it .. I had chase up the refund twice ..
Their emails were abrupt,and rude... There was no " Hello" Thankyou for your order" Or " we are sorry to hear it is not suitable " Just ride ..I DO NOT RECOMMEND THIS BUSINESS! Customer Service is appalling ..
This was her email. Hello, would like to… Read more
- +2
Save your money! don’t buy! This is cheap plastic imported cr#p. Item arrived late for a gift so I purchased another brand from the shops and kept this for myself. So glad I did as I would be embarrassed to give this as a gift. It is a really cheap and nasty plastic product. Photos attached as I unboxed it. You can clearly see it’s been… Read more
opened before and returned. It was not in its plastic bag & the protective coating had been partially removed.
The sensors that detect air quality don’t work. We have a bushfire close by and the house smells of smoke, turn it on & it is green and says “good” air quality. Turned on my Samsung and the sensors are red and shows “poor” air quality as expected.
I have run it for about 30 mins and still the reading is “good” air quality. Attached is a photo of these readings as well as the photo of the readings from my Samsung purifier.
Not at all satisfied with this product and cannot be bothered dealing with them to rectify. I have seen other reviews stating the trouble they went through to return goods, I ’d rather people know what they are buying.
Please provide your order number so that we… Read more
Very cheap quality. Made out of very lightweight thin plastic. They deleted all of my husband’s reviews from the Facebook and website straightaway. I don’t know where is all those good reviews coming from but I regret buying this product. Please do not waste your money.
Our product is $150. Please note that… Read more (+4 replies)
After opening product I was shocked with the very cheap quality of the product I paid $200 for. Can ANYONE tell me how to read and work the panel? No instructions on how to read the numbers and what in the [Content Removed] does 24 mean and the other numbers that flash. What does sterilize, anion all about. J
Thank you for your feedback. We’d like to… Read more
Incredibly poor quality unit. All plastic which has been resprayed. Made and sent directly from China. Delivered with broken back panel. Unbelievable poor quality. I have paid a hygienist to analyse the quality of filters at the moment. Awaiting report. And this was the most expensive one that Biohealing sell.Chinese Sen Hong unbranded unit. Why… Read more
has my post been removed from all of your sites??? You seem to not want others to know that the other comments are ones that your company has purchased by the thousands.
Customers wants free stuff don't want to… Read more
Biohealing AU Airpurifier. Incredibly poor quality unit. All plastic which has been resprayed. Made and sent directly from China. Delivered with broken back panel. Unbelievable poor quality. I have paid a hygienist to analyse the quality of filters at the moment. Awaiting report. And this was the most expensive one that Biohealing sell.Chinese Sen… Read more
Hong unbranded unit. Why has my post been removed from all of your sites??? You seem to not want others to know that the other comments are ones that your company has purchased by the thousands. Company states they emailed me return slip, yet did not. I emailed asking why they had not sent for me to return product, never received reply from them. Ofcourse I do not want anything for free, I have never asked them for anything for free. Never in the last 15 years have I ever found a company such as fraudulent as Biohealing AU. They can slander me as much as they wish. So many true incredibly bad reviews for this company, all detailing facts such as mine. Am awaiting analysis of filter by a hygienist and will post full factual report on this site as soon as report arrives.
Customers wants free stuff don't want to… Read more
A Lifesaver During Allergy Season – I live in Melbourne, where springtime pollen is brutal. I suffer from hay fever every year, but this year I decided to invest in the Bio Healing Air Purifier and Humidifier, and I can honestly say it’s been a lifesaver. I used to wake up with sneezing fits, but with this purifier running in the background, my allergies have been so much more… Read more · 1
manageable. The combination of purifying and humidifying really works to clear the air, and I can finally enjoy being inside without constantly reaching for tissues. It’s easy to use and fits nicely in our living room without being too bulky. Totally worth it
Improved Sleep & Breathe Better – After struggling with poor sleep quality and feeling constantly congested, I decided to give the Bio Healing Air Purifier & Humidifier a try. Since using it in our bedroom, I’ve noticed a huge improvement! I wake up feeling refreshed and can breathe easily throughout the night. It also helps with my partner’s snoring, as the air is much cleaner,… Read more · 1
which means less congestion for both of us. It’s quite enough not to disturb our sleep, and I love that it doubles as a humidifier in the dry air we often get in Sydney’s winter. Highly recommend for anyone who has trouble sleeping or suffers from allergies
Best Purifier you can get – One of life’s best buys! After struggling with allergies for 7 years, this purifier has been a game-changer. My allergies have completely disappeared, and I can finally breathe easy again. I highly recommend this to anyone suffering from allergies—it truly works!" Show reply
Poor quality air purifier - save your money (and time) – Zero stars. Product is flimsy, very obviously cheap, front panel does not lock properly into back unit. Filters are not to any standard. Blows air essentially. Ordered 2, thankfully haven't unboxed the second. Website claims to not refund if product is unboxed, but how do you know it isn't any good until you open it up? The very unprofessional… Read more
delivery service should have been a warning sign. DO NOT BUY. The website is deceiving about the 30 day money back guarantee (referring to refund policy in which they won't refund if the product has been used). Not sure where the facebook reviews and website reviews are from but they can't be genuine! As soon as you plug it in you can tell it's terrible quality. Very lightweight without secure fittings.
We appreciate all our customers and strive… Read more
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