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Bravo Repair Center

Bravo Repair Center

Bravo Repair Center
4.5

15 reviews

Positive vs Negative
87%13%
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15 reviews
Peter
PeterNSW7 posts
 

After two years of flawless use, our Vertuo Creatista developed a fault. The Nespresso support team initially offered excellent troubleshooting advice, but eventually determined it needed a warranty repair. The wonderful team at Bravo understood how lost we’d be without our machine and turned the repair around in just five days. Bravo to Maria and the whole repair team for their outstanding service.

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SueS
SueS4 posts
 

Had a problem with my order and staff sorted it for me very quickly. Efficient, friendly and helpful. Would definitely recommend Bravo Repair Center for all of your coffee needs.

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Jamal D.
Jamal D.
 

This repair centre is the worse coffee machine repair center ever heard or used. The most importantly they delay returning your coffee machine if you raise your concerns about the repair work,

 Follow-up  · It was one the worse experience of my life. The repairers were very dishonest and deceiving

Craig V.
Craig V.NSW22 posts
  Verified

I bought a refurbished machine through Kogan. Actually did not know it was refurbished to start with but that was my fault. The machine arrived with an issue. BRAVO arranged a replacement immediately. Great place. Great response.

Mary
Mary3 posts
 

Excellent service – Service provision and speedy return of coffee machine fixed was excellent. The premium coffee is also first class. I would definitely recommend this company in all areas of communication and swift turn around of r epaired item.

Anthoula Michael A.
Anthoula Michael A.
 

Breville coffee machine repair – These guys are amazing, great explanation of what work was done. Even though they gave a time of repair of 2 weeks, works was done in less than a week. Thanks guys.

Rosemary Duggan
Rosemary DugganVictoria3 posts
 

Breville coffee machine repair – The repair was done quickly. When I rang Bravo I was given a good explanation about what was done.As well as recommendations on how to keep it running smoothly. Great service.

Soraya
Soraya
 

Excellent service!!! – Sent my machine for repair, got it back so quickly. The communication was excellent, I was kept up to date the whole time. My machine was fixed and clean.. like new! It works better than it ever did. Thankyou :)

Emi
EmiNSW4 posts
 

Great customer service – Just a quick note to say thank you to the Bravo team for their professionalism and friendly approach. Special thanks to Anita who patiently worked on repairing my machine and communicated her findings clearly and in a timely manner. Great customer service by all who I had to communicate with. I have no hesitation in recommending Bravo. Thank you Emilia

Kosmix
KosmixQueensland9 posts
 

Impressive Service – Was quite impressed with the service provided. Our machine had a dent in the tray that wasn't there when we sent it for repairs. Once reported we had a new one in the mail within a few days. Thank you Bravo. Our coffee machine is working perfectly now.

Rachel Neal
Rachel NealQLD2 posts
 

Thank you – Thank you for the efficient service given an my newly purchased Delonghi Veruto machine . The staff were very helpful in particular Adrian who was my first contact and couldn't do enough to help The machine was returned today in perfect order Wonderful Service !!!

Anna M.
Anna M.NSW3 posts
 

Bad service – Not good with repairs, they repair it only for it to be back there within a few months and they charge a fortune which you might as well purchase a new one, also they say they'll call you back and then they don't bad customer service in my opinion, also charge $80 just to look at the machine and then don't deduct that off cost of repairing it when you give them the go ahead.

nahdoo
nahdoo59 posts
 

Like New – I would like to thank Bravo Repair Centre for repairing my six year old De'Longhi Pixie. It sparkles and is like new again. Thank you so much worth the $100.

Lynne Freeman
Lynne Freeman
 

Just the BEST service – ONLY ACCOLADES for this service, the honesty from Adam was fabulous, my machine was not worth repairing and with his help l now have reconditioned machine that is better than my old one. MANY Thanks again for the FABULOUS service. Customer service is the BEST.

Shugyosha
Shugyosha27 posts
 

Brilliant Company – Our DeLonghi coffee machine needed a tune-up, so was referred to Bravo Repairs by DeLonghi as their agents. The customer service at Bravo were brilliant. Customer service were professional, courteous & patient with my enquiry. They sent me information on how to get it collected by their contracted courier company, and returned to them at NO COST… Read more

TO ME. Unfortunately their choice of courier company leaves a lot to be desired. After a no show by the courier company, I contacted Bravo again and was sent detailed instructions on how to send the package through Australia Post. Printed out the scan bar code, took it to my local PO, and off it went! Got a text the next day from Bravo confirming the receipt of the package along with a job number so I can keep track of progress. ABSOLUTELY BRILLIANT! Cannot recommend them highly enough.

I'm actually very surprised that I am the FIRST to comment on this site about Bravo Repair. Please back me up and give this company the kudos it deserves!

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