Overestimate number of panels and quote over twice the price provided by 2 other reputable solar panel & gutter cleaners
I originally made a mistake on panels until I checked Google Earth which still showed the 2 solar HWS panels which I had removed a couple of years earlier. BWGC quoted on 32 panels first up, and then 30, even though I has advised the total was 28 with the 2 HWS panels (seen on Google Earth) already removed.
No excuse as I had pointed out the Solar HWS pair were no longer on the roof.
[Name Removed] reply (which I found insulting given the extent I had gone to in order to provide totally correct and up-to-date information and verified with a Go
Fantastic Service - Peace of Mind & Saves us Money
Brisbane Wide Gutter Cleaning has been looking after our home for a couple of years now.
We can’t stress enough how reassuring it is to know that our gutters are clear and our interiors are safe from water inundation, when Brisbane has it’s frequent extreme-weather events.
Josh and the team also keep our solar panels clear of mould and lichens. We were amazed by the reduction in our first electricity bill after Brisbane Wide Gutter Cleaning, cleaned the surface to allow maximum solar absorption.
We highly recommend Josh, the delightful Nina, and the whole team at Brisbane Wide Gutter Cleaning. Always easy to deal with, always on time, always tidy.
Quick professional service
Very easy booking system. Then followed up quickly with a quote and time. Followed up to confirm. Excellent communication. Professional service. Photos before and after to show the job done.
This is the second time we have used Brisbane Wide Gutter Cleaning and we will continue to use them into the future. They are very organised, professional, friendly and prompt, and communicate very well. They always do a great job and clean up afterwards.
Last minute cancellations - mess around
Both times we booked this service we were cancelled on last minute, only 20 minutes or so before the service was meant to begin. Really inconvenienced us as we had planned to paint our house around this service and the mess around really slowed the process down.
The team at Brisbane Wide gutter cleans can't be faulted for prompt, professional service and a quality job done. My gutters were left squeaky clean, just like new. They also offer a photo service to show their work upon completion. Thankyou very much!!!
Good Customer Service, Job Well Done
I needed the gutters done quickly because i was worried about the storms coming, and they had been overflowing. Looked them up, called the number and talked to Nina straight away, all my questions/concerns were answered, and it was organised quickly. I had to work on the day organised, but no mess when i got home. They sent me clear before and after photos of the gutters and downpipes that same day. Yeah i was really impressed with how easy it all was. Definately book in next year.
Tried really hard to spend some money but ....
Need a 3 bedroom house's gutter cleaned as its in an area with lots of trees.
Go online and find Brisbane Wide Gutter Cleaning - fill in the online form and get a quick quote back for $350 - more than I've paid before but the web site looks good and they take pictures of the after work to prove they've cleaned the gutter - nice idea really.
Book it in - no phone call the night before as promised so I can let the people know the guys are coming. Ring that morning - confusion in the office - the guy doing the work "can't find the place" (i... Read morets on a main road so I read into it that the job is somehow bigger/more difficult than they quoted online) - but I'm to ring the guy to find out arrangements - no call back - and then he turns up by himself. Which is odd because I don't see how the job could really be done safely with one person up a roof. I tell him that so far the confidence level is low and I'm not impressed as I have messed up the morning arrangements for other things and messed the people around in the house already - the reply? An arrogant comment of "if you don't like it then I can go" - to which I say "off you go". Moral of the story especially for matters such as people climbing on your roof - firstly if you aren't confident in them from the get go don't proceed and find someone you are confident in - secondly, online quotes for this sort of stuff will (in my opinion) just mean that if they have underquoted on the job when they arrive then they will just mess you around and cause enough grief for you to give up.
Questions & Answers
No questions yet
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.