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Carpet Court
4.0 from 781 reviews · View Statistics
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Reviews

  • Job Satisfaction
    4.6 (220)
  • Product Quality
    4.0 (4)
  • Return Claim MadeYes (0) · No (9)
  • Warranty Claim MadeYes (0) · No (9)
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Scott Altman
Scott AltmanSydney Surrounds, NSW

Great service and work with customers

published

I would recommend Lakehaven Carpet Court 100%, from their promoting taking sample carpets home to test, to their flexibility in finding the right priced carpet to meet our budget requirements and finally to the excellent installer.

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Ruth S
Ruth SSydney Surrounds, NSW
  • 2 reviews

Thrilled

published

Beautiful carpet, expertly laid by two very helpful young men. Will definitely be coming back for the second bedroom. They as a company have been very patient in working with us

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Could not have asked for better service and workmanship!

published

I just had the house re-carpeted by the Helensvale store. Ben was the sales person I dealt with and he was excellent. He always returned phone calls when he said he would which I have found not many do anymore.
All furniture had to be moved of course which had me feeling stressed but the guys never even bumped a wall or anything once. I was surprised. They were better than furniture removalists I have dealt with. And most important of all, the quality of the carpet laying was excellent. There was an unusual and small problem with the underlay but that was dealt with quickly and not an issue.
I have no problem giving the highest recommendation to Ben and the Helensvale store. Thank Ben.

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Disgruntled2828
Disgruntled2828AU
  • 2 reviews

Carpet

published

Thanks to the team at Charmhaven.
Carpet looks great.
All staff we dealt with from sales to installers were professional but also easy to communicate with.Installers did a great job ,turned up on time and left the house with all furniture returned to normal place.
Well done and thanks .

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Dave G.
Dave G.Sydney Surrounds, NSW

Amazing carpet

published

From booking the carpet, to dealing with the tradies, All round excellent customer service from a professional team, I would be happy to use again, or to recommend to friends or family..

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Jason K.
Jason K.Metropolitan Adelaide, SA

Amazing job, so happy with the flooring!

published

Absolutely wonderful service. Ben went through the range to help us select flooring to make sure we got the best quality product for our price range. Daniel check the measurements and went the extra mile to deliver skirt last minute to make sure job was completed on time. Alex and his team installed it with amazing attention to detail. Highly recommend them

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedLaminate
Carpet Court
Carpet C.Carpet Court
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Craig
CraigSydney, NSW

The Amazing Lakehaven Team

published
Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Melissa
MelissaSydney Surrounds, NSW

Excellent customer service and install team - Lakehaven

published

Highly recommend Carpet Court - Lake Haven. The fantastic Customer Service I received from the in-store team was amazing always happy to answer any questions and always cheerful and polite. The install team were very prompt and on time with the time-frame I was given and were very lovely to deal with.

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Callie White
Callie WhiteSydney Surrounds, NSW
  • 6 reviews

Carpet Court Charmhaven happy customer

published

I’m writing this review for a few people we encountered at Carpet court Charnhaven. Our first visit was with Trish and she was amazing helping us make our choice for our homes flooring then came Ben’s team to lay the flooring. Des was awesome giving us lots of advise along the way to care for our new floor then a couple more guys came the next day sorry forgotten their names but they were great and a pleasure to have in our homes. They worked really hard and the floor looks amazing then I come to another lovely lady her names Jill helping us along the way and now with a carpet area we need done. Can’t recommend the team enough at Charmhaven love our new floor and loved the customer service thank you to you all.

Incentivised Review No
Floor Types PurchasedTiles
Carpet Court
Carpet C.Carpet Court
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Sean
SeanSouth East Queensland, QLD
  • 2 reviews

Bedroom carpet

published

The carpet layers Jeremy were professional, informative, polite and clean. They did a great job with a difficult installation with non square rooms, tight robes and tight doors. They were very quick, cleaned up very well and the carpets look fantastic. Great job

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Sean
SeanSouth East Queensland, QLD
  • 2 reviews

Hybrid floor and skirting

published

Allan and Troy laid 140m of Hybrid floor in our apartment. The concrete floor had to be levelled which they did extremely well. Thors have turned out better than expected and the attention to detail of the floor and skirting is amazing. Top job

Job Satisfaction
5/5
Incentivised Review No
Carpet Court
Carpet C.Carpet Court
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Flooring is great very happy.

published

The team at carpet court lakehaven from start to finish have been amazing very friendly and happy team to deal with.Tradesman where very friendly and polite.will definitely recommend to others about my experience.

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedLaminate
Carpet Court
Carpet C.Carpet Court
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Excellent service by the whole team @ Lake Haven Carpet Court

published

They went out of there way to assist us from start to finish with two purchases, firstly with Covid restrictions and again on our second purchase of our new residence

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedCarpet
Carpet Court
Carpet C.Carpet Court
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Amelia R.
Amelia R.
  • 3 reviews
  • 1 like

Very happy with floors

published

So I got laminate floor boards the majestic woodland oak in beige and I am in love with my floors, it looks amazing and the guys from Maitland carport did a great job

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Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedLaminate
Carpet Court
Carpet C.Carpet Court
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Paul
PaulSydney Surrounds, NSW

Vinyl floor katoomba

published

On Fri 19Nov had a vinyl floor installed by Junior and son Sebastian the guys were very professional and friendly I would highly recommend junior and Sebastian and carpet court job well done. Paul

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedVinyl
Carpet Court
Carpet C.Carpet Court
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Questions & Answers

Andrew McCormack
Andrew McCormackasked
Carpet Court

where can i buy the new mop advertised on tv

2 answers
Andrew McCormack
Andrew McCormack

why cant i get an answer

Carpet Court
Carpet C.Carpet Court

Hi Andrew,

Unfortunately, cleaning appliances including mops aren't products that we stock or sell in our stores. We do apologise that we can't be of more assistance with this one.

Kind regards,
Carpet Court National Support Centre

Blacky
Blackyasked
Hybrid Flooring

Has anyone had Athena hybrid planks installed? Did you have any issues? I'm looking at having these installed in our laundry/bathroom/toilet. They seem to be significantly cheaper than vinyl sheets, so I'm wondering if there's a catch?

2 answers
Denise
Denise

I had the vinyl sheets installed, these were cheaper and a lot easier to install than the Hybrid planks, and I am very pleased with the whole job that was done.

Blacky
Blacky

Thank you Denise.

Blacky
Blackyasked
Carpet Court

Has anyone had Athena hybrid planks installed? Did you have any issues? I'm looking at having these installed in our laundry/bathroom/toilet. They seem to be significantly cheaper than vinyl sheets, so I'm wondering if there's a catch?

No answers
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Carpet Court

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