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Cash Converters

Reviews

(47)
(7)
(8)
(24)
(145)
  • Product Quality
    2.7 (18)
  • Return Claim MadeYes (2) · No (17)
  • Shipping
    3.0 (4)
  • Transparency
    2.2 (10)
  • Customer Service
    2.7 (26)
  • Loan TypeFixed Rate (5) · Variable Rate (1)
  • Application Process
    2.6 (9)
  • Timeliness
    2.3 (9)
  • Loan Term 9 months (2)
  • Cash Arrival0.75 day(s) (4)
  • Warranty Claim MadeYes (0) · No (18)
Jamie Card

Jamie CardCanberra 2600, ACT

Storeman Criminals

published

Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCash Converters Woden ACT
Warranty Claim MadeNo
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Soft Honny B.

Soft Honny B.Perth, WA

Greenwood cash converters the worst store I have ever experienced!

published

I went to pay my loan after the Christmas holidays only to find out that my favourite ring was already sold !! No apology nothing !!! I purchased this ring from another cash converters for $1000 and they only gave me $160 and sold it from under me!

sadsack

sadsackSydney, NSW

  • 5 reviews

Excellent value

published

Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Mel

Mel

  • 2 reviews

Terrible offers on good quality products.

published

Go to ebay or gumtree. Sellers beware, the smug little shop assistants have obviously trained to give you the lowest online selling price for your hard earned goods. They try to scam you to sell your good quality products for next to nothing. They only buy things from you if they can make 200% on what they buy from you. Do not sell your goods there. As a local I would not step back into your store every again, its a big insult, its not a family brand.

Rogue

RogueNew South Wales

  • 3 reviews

DEPLORABLE

published

Customer Service was Cold and Sterile.
High extra Costs, due to the intrest rate of 49%p.a. Misinformation occurs due to there automated system. Which in turn rejects your application due to misinformation. And the Rate of this loan was Massive. 48 to 49%p.a.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Total dishonesty

published

Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..

Customer Service
Product Quality
Return Claim MadeYes
Store LocationNorth east rd hampstead gardens SA
Warranty Claim MadeNo
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scott

scottbrisbane

  • 4 reviews

check elsewhere before buying

published

if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.

I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Flip

FlipGreater Melbourne (Outer), VIC

  • 5 reviews
  • 2 likes

Yeh right

published

The only way I’d recommend these loan sharks is if I was 100% guaranteed to work 50 hours a week, have an income of 150,000 a year and had won powerball worth 55 million. Apart from that don’t bother.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Loan Term 12 months
Cash Arrival1 day(s)
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James Crack

James CrackCentral Queensland, QLD

There no good.

published

Cash Converters application forms a flaud. There system is Flaud. I don't have a Cigno loan. Certainly not at $129 a fortnight. There no good. They need to there ways. There all no good. Hope no one working for this sort of so and so scum have an accident over. It will be there karma.

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Adam W.

Adam W.Sydney, NSW

  • 2 reviews

Disgusting

published

Cash converters wouldn't even give a $300 loan to a bushfire victim. I would never support this vermin company whatsoever..avoid at all costs. Disgraceful company! Shut them down now plz

Transparency
Customer Service
Application Process
Timeliness
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foxylady

foxyladyWide Bay-Burnett, QLD

  • 2 reviews

Pathetic!

published

Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!

Customer Service
Return Claim MadeNo
Store LocationHervey Bay, QLD
Warranty Claim MadeNo
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Colin Youseef

Colin YouseefPerth, WA

Pathetic, untrustworthy and a complete waste of time

published

If I could write a 0 star review I would, dont waste your time. Sure, you might get approved for your first loan but once youve paid it off they wont bother to help again. I was short of cash and desperately need money to get back to Adelaide and for some reason I never met their requirements, pls note that Ive been a valued customer for almost 2 years and have never missed a payment. I will no longer use their service again, very frustrating and disappointed.

Transparency
Customer Service
Application Process
Timeliness
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MissyMoo92

MissyMoo92Greater Melbourne (Outer), VIC

  • 17 reviews

Don't bother.

published

I was declined. Poor customer service. Disgusting lending policies. Never going to bother again. I simply needed help with my son's 2020 school fees and Booklist. Super fast declined application.

Transparency
Customer Service
Application Process
Timeliness
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Adam

Adam

  • 2 reviews

Best loan experience

published

Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival0 day(s)
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The reviewer stated that an incentive was offered for this review

Anna

Anna

  • 2 reviews

Easy and quick

published

I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.

Will review again after Liam has been paid out.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationShellharbour
Warranty Claim MadeNo
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Fire4FX

Fire4FXSydney, Australia

  • 8 reviews
  • 8 likes

Torrensville Adelaide store

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationTorrensville
Warranty Claim MadeNo
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Nic

NicSouth Australia

  • 2 reviews

Its a great idea. Friendly service

published

Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
Critically True

Critically TrueMetropolitan Adelaide, SA

  • 4 reviews

We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.

published

FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.

$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.

I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSalisbury
Warranty Claim MadeNo
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Rinnie

RinnieSouth East Queensland, QLD

  • 4 reviews

Danielle is the best!!

published

Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCash Converter's Noosaville QLD
Warranty Claim MadeNo
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Dont answer her stupid question and you get the lone.

published

Turns me down over missing power cord. Ask's if I would buy this working LaneyPA without the power cord for $100, the correct answer is yes, then acuused of arguing.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwodonga
Warranty Claim MadeNo
See all answers
Page 1 of 12

Questions & Answers

Andrew M.

Andrew M.asked

I lent a friend something to loan against am i able to pay of the outstanding amount to pick it up

2 answers
James M.
James M.

Yeah but he would need to give you the pawn ticket that they would have gave him when he first got the loan

john smith
john smith

you need to ask the store to get the correct answer

oziek

oziekasked

What happens if you constantly default on your loans?

2 answers
foxylady
foxylady

Hi oziek,
Personally, I never take out a Cash Converters Loan as their rates are ridiculously high.
If you constantly default on a loan, they can refuse to allow you to take out further loans as you’re classed as being “unreliable”.
It may also go against you if you want to take out a loan with another Financial Institution as it may affect your “lender” rating with them.
I hope that helps in some way.

Cheers
FoxyLady

george murray
george murray

they will constantly take legal action action against you in the local court then they will get a court order to you make you pay

Wayne M.

Wayne M.asked

Ive payed 12 months interest on my pawn loan what happens now ?

1 answer
micheal
micheal

ask the store

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