City Beauty City lips
Verified45 reviews
City Beauty City Lips employ opportunistic online tactics to deceive new customers. They use up billing tactics then claim you have ordered twice. They trade in USD but it is not disclosed at any point. The only find out when your card is charged and the charges much higher and extra unauthorised have changed you again, I’m my case they… Read more
fraudulently created a second order, one minute later. If you fall victim to their shameful business tactics CONTACT YOUR BANK gather all correspondence and hopefully your bank will refund you based on the 20+ years of unsatisfactory business conduct.
I have been using this product for 3 years now, and while I can't confirm that my lips are plumper I can confirm that it's the only lip palm that I don't have to apply every couple of hours like many others. It's the only one to date that I don't chew off in no time... perhaps because it is very sticky, but I really like it even through there seems to be a lot of negativity here it's working for me. Show details
Honestly all do not bother wasting your money on this product not only do they take forever to send it and you need to keep writing email after email , not able to call there number as it is NOT connected , CITY LIPS is a rip off company and if you buy one they will charge you twice and then you have bank issues , I hope my review can help others not deal with this stress over a gloss you can buy locally . TERRIBLE company shame on them !!! Show details
Reviews with attachments
Beware of BEAUTY CITY ONLINE.. It's a complete waste of $40AUD. I've better from Kmart. This gloss does not different and doesn't stay on long either. Photos 1st bare lips, 2nd City Lips and 3rd $12 maybelline. Don't order from City Beauty online as they hide and extra $30 fee in the Terms and Conditions and deduct $70 per month. So I was $210 for 3 terrible lip glosses. THEY SCAMMED ME. Show details
Sticky awful product avoid – It felt sticky and weird so i did a patch test on my arm. The picture says a 1000 words
Disappointing – Don't waste your money... A very sticky lip gloss that doesn't plump you lips :( doesn't even feel nice on lips :( waste your money elsewhere xx Show details
Don’t waste your money!! Doesn’t work! – Tried this after all the hype didn’t do anything other than tingle my lips! Waste of money. Show details
Oh dear! – What a waste of my money. That lady with the big lips repeats "did you get your lips done?" And I fell for it. I followed the instructions, yes it tingles, yes it stays on for a long time and looks sticky. No it doesn't plump your lips AT ALL, it only stays a sticky mess when it's on, when it's not your lips revert back to dry, even more than… Read more
before because it has sucked the life out of them, last claim, no the wrinkles are still there, no change. As far as my experience of this product goes they are false claims.
Positive reviews
I ordered the lip gloss 2 weeks ago and I just received it yesterday. It seems perfectly fine to me. It's quite thick and sticky, but so are several other lip gloss products on the market. No complaints. Show details
I rate this product and the face creams too – I’m 52 yo and see the difference. The product tingles and then I see a difference on my lips. My 24 yo daughters lips look so full and I rate this product The face creams feel beautiful too. Love love these products Show details
Great product, but slowest freight choices ever – Excellent gloss, definitely the only plumper that actually works cumulatively. After a few days they have much more volume and definition. Protects lips for hours, very tacky and stays on well. HOWEVER, other USA providers offer express post to Australia for $50, City Beauty offer standard post for $50 and it took 6 weeks 4 days to reach me. They need to adjust and offer express in my lowly opinion.
Negative reviews
6 weeks after ordering their lip product it still has not arrived. And the tracking number given gives me the message ‘server can’t find this website’. I emailed them and have just received a reply apologising and offering me a free product for free. But wants me to reply from this email giving my address which I had already given on my email to them which was at the bottom of their email. All very suspicious so am not going to reply. Show details
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STOLE MY MONEY! – This company are corrupt. They have stolen my money. I had an allergic reaction to the product and have sent so money emails wanting to return the items and they refuse to answer. They also sent and charged for more items than I ordered. I wish I could give them a MINUS 1000 score. SO DISGUSTING AND CORRUPT
Terrible – I have made an order a week ago and money was taken out of my bank but I have not heard anything from your company I have tried to call says number in available and at least 10 emails I have sent I would really appreciate if someone could contact me 0405707309 Tammy Thank you
Recent reviews
Dont waste your money – Cant believe I fell for all the marketing, does absolutely zero to increase the plumpness of my lips! I just paid $70 for a lip gloss that I could have got from the supermarket for $10 Show details
Warning: Don’t waste your money – I’d give this product a zero if there was that option. I’ve used the whole thing and it has made absolutely no difference to my lips. This was purchased to minimise lines around my mouth but has done nothing. As mentioned by many others, it’s sticky, non plumping and dehydrating. The worst thing is that you get bombarded by extra marketing ploys… Read more
when you’re ready to checkout and I ended up buying another three tubes and a serum, which I wasn’t aware of as it showed as a seperate purchase. I then had to return them at my own expense. They defineately left out the magic ingredient in this lip gloss!
Over charged me $30 then wouldn't give it back – BEWARE Australia They over charged me $30 on my credit card. When I complained they said it was correct and that it was the exchange rate between Australia and the US! I wasn't going to stand for that and sent the invoice and demanded that they show me where it says US dollars. The invoice is to someone who's clearly in Australia and there was a… Read more
nothing about US dollars. I wouldn't have even noticed if I didn't check my credit card online. They said they would give me a $22 dollars. What a pack of deceitful [Content Removed]. Beware. You will think you are paying about $39 but it's plus shipping address as nd then they added tax. The amount ended up being $53.85 but they changed my credit card $83.90. I RECEIVED THE CITY LIPS PRODUCT AND IT DOESN'T WORK. IT FOES NOTHING. 5 DAYS OF APPLICATION AND 5 NIGHTS APPLICATION. ABSOLUTE RIP OFF
Doesn't do anything – No change at all. Been using it for 2 weeks. No plumping of lips, no smoothing of lips, still chapped and dry. The gloss is shiny but extremely sticky. Not worth it at all. Save your money, doesn't work Show details
False advertisement – I purchased the city beauty bundle, a lip plumper, lip gloss and mascara for $170 This is not a lip plumper. It is a vanilla smelling sticky poor quality goopy gloss. Feels gluey. Definitely does not plump. The lip gloss was nothing like the colour they advertise, and the mascara is dry and awful. Stay away from this company. It’s overpriced and you do not get what you pay for. Show details
City Lips does not deliver on its promises – This product is a lip gloss however that’s the only true statement I can find in their marketing material. It does not restore the look of healthy lips by delivering deep hydration for instant plumping. There is no noticeable smoothing out of the appearance of lip lines & wrinkles at all. I have never left a negative review before. I’m doing this now as I don’t want others to be deceived by the false claims that surround this product. Show details
Rubbish. Don't waste your money like me ): – I wish I had read the reviews (like I normally do) before I parted with my money. It's very sticky, and very glossy. Nothing else. I did take photos before and then again 3 months later - nothing changed. Show details
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A SCAM ! – Tried this product expecting at least some of its far-fetched ideas to work. Absolutely NOTHING! Don't waste your time and money. A normal lip balm or a jar of petroleum jelly will do the same. Company should be reported for false advertising! Show details
Save your money! Glad I read reviews – I was hooked by the ad as many others were but I always read reviews first. Glad I did as I’ve saved my money. This makes me realise that each of us are beautiful in our own way & don’t need these gimmicks. Look in the mirror every day, say 3 nice things about yourself to lift you up. We are ALL beautiful. Sad to hear so many have been ripped… Read more
off. Ridiculous that you can’t return if opened. If a product doesn’t work, they should refund it. Guess they make their bucks from trustworthy people.
COMPLETE WASTE OF MONEY! – Have been using for 4 weeks now. Absolutely no change to my lips at all. It is sticky to wear. I will just continue to wear lip gloss over my lipstick. Show details
Not what is claims to be – I have been using City Lips now for just over 2 weeks and have not noticed any difference. It is just a lips gloss and nothing more. Show details
Absolutley nada – I used the whole bottle and it did nothing. What a rip off. NEVER AGAIN WILL I BUY THIS!!!!!!! Show details
TOOK MY MONEY NOTHING SENT – First off they advertise in USD but you don’t know that until your $35 order ends up being over $160 AUD. This is due to the fact that they billed me for two orders when I only placed one order but did not disclose prices were in US Dollars. Big fright when you realise it’s $135 more than you expected. Secondly I can’t actually review the product… Read more
because they haven’t even sent it despite about ten emails being sent. They replied to one email referring me to tracking label that said “label non existent”. No communication or goods received. Do not recommend this deceptive company who are not up front about the currency, do not respond to emails and take your money but do not send the goods you paid for.
Well. It took a while but finally the order arrived. Still nothing from supplier though saying sorry etc.
Total waste of time. J – Just a sticky lip gloss that does nothing else. Didn't notice any difference to my lips. Followed the instructions completely. Very disappointed Show details
Waste of money – No change at all, just a sticky mess. It feels horrible and makes your lips a dust magnet. I purchased it for the plumping but that does not exist. Show details
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Over 2 months now and still no parcel.