Storm damage to my Bimini frame and solar panel on my Jeanneau 349 Yacht should have been a simple claim. But it took weeks to resolve. Club Marine initially offered a reduced sum due, in their opinion, to 'betterment' - or the repairer leaving the frame in a 'better' position than it was previously. After making a complaint that the repairer had only fixed the damage, they reversed their decision and paid out the full sum. So I am happy and have recently renewed my insurance with them which I believe is decent value. However worth being aware of potential claim delay and challenge to claim value.

Great value for money on Jet Ski ,Trailer & 3rd party insurance. The discount for layup periods is a great idea. Web easy to navigate using plain simple language. Connection to the web straight from the renewal email cuts unnecessary steps.

Club Marine are always helpful and understanding. They are in the boat insurance business and are an amazing company to deal with. They do all they can to assist you and are efficient and polite. I love that you dial their number and a competent person is on the end of the phone within minutes. I wish other companies were as awesome!

I would just like to thank Club Marine for their promt service and professionalism of the claims process.
My claim officer, Bill Papageorgiou was a pleasure to deal with, his attention to detail and promt follow up service was a breath of fresh air.
Making a claim after a misshap can be stressful, but the whole process was anything but.
Many thanks Geoff Viney.

No allowance is made for the fact that so far Victorian Government would not allow boat to be used so far in October 2020 and how long does this go on. My selected Lay Up Period is June, July, August & September and we don't know how long after that until we can use the Boat. Initially we are more than 5Km from anywhere we could launch it & we still don't know for sure when we can use it. So we can only know how long the boat is securely locked in my Garage in hindsight.

Excellent service from Club Marine. Great premium's and soooo easy to deal with. Have recommended to many of my friends. Looking forward to continuing my association whilst I still have a boat.

Everything was easy to deal with when it came to putting in a claim and finding a good repairer. We are very happy and recommend both companies to others. Hoping we don't have to do another claim.any time soon lol we are impressed. Thank you.

Boat trailer wheel came off on freeway, contacted Club marine before opening hrs, couldn't make out what lady rep. was saying ( noisy highway and a bit deaf) organized a tow truck and paid for it myself.
Contacted Club marine office hrs and made a claim.
Club marine reimbursed me straight away .
Trailer was repaired by Aust Marine Centre springwood brisbane and did a great job.
Claim was settled promptly very happy with Club Marine ( all up about 4 weeks, trailer parts were hard to get)

Policy adjusted , payment method simplified, good consultants simple instruction pamphlet policy worded well, easy to understand with color indicator to show actual changes to original policy plus what is current with no changes

Claim handled by audio contact not on line. Prompt attention and assessment. Quote from boat builder accepted and authorised. Some slight reduction for depreciation. Replacement and work finished within 3 weeks.

Policy and information is always True and correct
the service provided is off high standards,
We have other policies and there is never any issues in discussing or getting help from the help desk

Policy was good value for money
I lodged a claim first time ever with club marine
Process was hassle free And fast. The repairs were actioned immediately once the claim was approved
Thanks club marine

We made a claim it was actioned immediately staff involved were very helpful, great service good value, would recommend to anyone to look at this company as they were great

Great value easy to alter my policy details on line or if I need phone.
Staff good to speak too and can not help you enough
Would not go anywhere else love the magazine also

I have been with club marine for many years and anything required is professional managed and executed.
My policies are well priced.
Claims were made simple with good service and follow up.

Loved the 5% discount for paying inline. I don't' need 30 words to express straight fact. What more can I say except follow me I'm, Miriams Kitchen Magic, I make prize winning sauces etc you would not have a steak etc without my BBQ type sauce. Men propose to me for my pate even when my husband William is at my side.

Very impressed with Club Marine and their Assessor who was thorough but fair and always polite and courteous. Process was easy to follow and experience was pleasant. 5/5 Star Rating.

The claim was approved and settled promptly and professionally with exceptional service and communication from our claims manager Liz! We have just taken out another policy with Club Marine.
The experience was not a harrowing one as we expected and our policy offered good value of Money as well as peace of mind.
Thankyou

great value - very glad I made the change - previous insurer a lot more expensive and not as comprehensive .
Club Marine definitely cater to boating community - cannot see any other insurer offering better value than this policy