2Club Marine Insurance

Club Marine Insurance

4.4

698 reviews · Statistics

PositivevsNegative
85% · 59588 · 13%
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Value for Money
4.5 (253)
Transparency
4.6 (255)
Customer Service
4.6 (260)

Reviews

698 reviews
S and L
S and L Greater Melbourne (Outer), VIC · 14 posts
 · Verified

Very responsive Insurer

Highly recommended insurer and the claim was smooth. I got my boat back quickly after the repair. Thanks to Club Marine Insurance

Rebecca
Rebecca Greater Melbourne (Outer), VIC · 2 posts

Absolutely happy with your company

From the time of claim to receiving our JetSki back was exceptional ⭐️⭐️⭐️⭐️⭐️

Marie
Marie South East Queensland, QLD · 2 posts

No hassle, quick and efficient

The process of doing the claim on the phone was easy and quick with friendly staff, the email follow ups were regular and it all went really smoothly.

shane
shane Greater Melbourne (Inner), VIC

Need Insurance on all items and Club Marine are always there for people

The Victorian Road are in poor conditions and my Trailer busted axles springs , and Club Marine got it all sorted in a good Time frame .

Value for Money
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Customer Service
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Maggie jin
Maggie jin

Claim

A very good experience,very good service and quick solve the case.

Author stated being incentivised for this review

taylor p.
taylor p.

Great service

Good full comprehensive policy, easy to set up. Had an incident whilst towing my boat resulting in a write off, claims service was very supportive, efficient and understanding. Would happily recommend club marine to anyone looking for marine insurance.

PMC
PMC Greater Melbourne (Outer), VIC

Perfect customer service

Kylie was extremely helpful and professional with working out our insurance. Thanks for making it an easy option.

Elton
Elton

Over and beyond

Just want to say thanks to Club Marine and my General Claims Officer Vishwa Reddy for going over and beyond for my claim it was a tough one but can’t praise these guys enough I love the fact they took into consideration I’m a long term client of 8 years as part of there decision to help my situation. Will be hanging around for another 8 years and more once again thanks.

Lachy
Lachy The Mallee, VIC

Without fuss

The issue with my electric motor was resolved without fuss

Value for Money
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Sam Hurst
Sam Hurst Greater Melbourne (Inner), VIC

Great Company , Great Service, Clearly The Best Option If Your Serious About Protecting Your Boat.

You never really find out what an insurance company is like until you make a claim. When the moment of truth came Club Marine where outstanding. Clear expert advice that only a marine specialist could provide. Clear guidance on the claim process. Quick and quality responses. No trying to avoid or minimize claim. Professional, ethical and efficient. Couldn't recommend Club Marine highly enough.

Samuel
Samuel · 2 posts

Service and efficiency was fantastic

My claim was easy. The process too no time at all and was approved very quickly. The only disappointment was the time the repairer took to get the part but that was beyond anyone’s control. My boat is now back on the water and I am loving it

Brad
Brad · 2 posts

Prompt and Efficient

The team where very quick to respond to my claim, the process was very easy, Angelique was awesome, very responsive, and provided guidance on how to best proceed.

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andrew rallis
andrew rallis

Smooth process

Boat damage claim ending in a write off but handled well by company and assessor

Value for Money
Transparency
Customer Service
David R.
David R. · 3 posts

Top people and a top company to deal with

very professional and more than helpful in guiding us through the claim process, I highly recommend Club Marine to all boat owners.

Jeff
Jeff Victoria

GOOD, ACCOMMODATING SERVICE

Needed to repair/replace outboard cracked gearbox housing. Coub Marine were courteous, accommodating and helpful. Took a long time to get parts in, but the Club Marine part was prompt.

Questions & Answers

Sailed A.
Sailed A. · 

a friend had their license suspended and then had a claim denied by club marine. Is this legal

Guest
Sailed A.
Sailed A. · 

Hi there, Is there a difference between a liveaboard and someone who is cruising the qld coast for 6 months?

Guest
Sailed A.
Sailed A. · 

hello Is there any connection between my car drivers license and my marine engine drivers license?

Murray Mansfield
Murray Mansfield · 

None what-so-ever.

Sailed A.
Sailed A. · 

thanks Murray, a friend had their license suspended and then had a claim denied by club marine. Is this legal?

Guest

Get an answer from our members and Club Marine Insurance representatives

Details

Visit official website

Contact info for Club Marine Insurance

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
Sat10:00 am - 3:00 pm
SunClosed
  • ABN: 12007588347

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