Coast Mac Trailers

I recently purchased a 6 x 4 trailer with cage and ramp. Zane was amazing, I have limited knowledge of trailers and he was very patient with my questions prior to purchase. I had the trailer delivered and Eugene went above and beyond in showing me the ropes and the basics of the trailer, I cannot thank him enough for the time and support I… Read more

received. The trailer is more than I imagined, very robustly built, easy to manoeuvre ( older lady here) and use, highly recommended this company and their trailers, very happy with purchase and the level of care from the team at coastmac

It's been a little over two years since purchasing my 8x5 dual axel heavy duty trailer. Thought I should run it in before reviewing my purchase. I'm a tradie and use it most days carting materials and equipment. I've put it though it's paces with some heavy loads with no issue. I also had Coast Mac fit removable motorcycle wheel chocks that have… Read more ·  1

come in a treat on the weekends getting me and my two boys bikes out into the bush to churn some dirt. Solid cage easy to remove, when not needed and a good size toolbox. The trailer is solid get complimented on its sturdiness a lot it's met my expectations and so glad I went with the heavy duty off road version having the larger wheels helps with clearance off road. Can't fault the product the sales guys were also very friendly and helpful, helped me to make the right purchase as I was considering a smaller trailer.

Thank you Coast Mac Dean

Poor quality control, what type of brand new trailer do you have to check over from top to bottom yourself! – Brought a new 8x5 box trailer 3 days ago. Turns out the brake and or LHF wheel bearings were set too tight. Warped the rotor and overheated the hub assembly and wheel bearings. This has now led me to checking everything down to the last nut and bolt. Not something you want to do to a new item you just purchased!

Coastmac Rock – Triston and the team are very helpful and friendly. They know there produce and will always go the extra mile to provide what is required. We have asked for custom produces and Coastmac have always delivered on time and at a very competitive price. Show reply

Excellent! – The service was brilliant. We’re very happy with the quality and build of the CoastMac trailer we’ve got. Delivered ahead of schedule. Good company to deal with and will use them again if the need arises. Show reply

Fix outside of warranty...wow – Bought a Coastmac trailer over 12 months ago and its still in great condition, had a small warranty issue after the warranty date with the trailer, and was concerned whether I would get a reasonable outcome, however Coastmac jumped at the opportunity to help and sorted me out without any push back, Coastmac trailers deliver on quality and… Read more ·  1

durability. Their designs are practical and well-suited for various purposes. I highly recommended for anyone in need of a reliable trailer

Great value for money and good quality – Great trailer and customer service, I have bought a number of trailers from Coastmac and just impressed with their continuous improvements in particular securing ALKO running gear on their 3.5t trailers which is a game changer in terms of quality! Show reply

Best box trailer – Great trailer and great value for money. I bought the 7x4 off road box trailer for our family camping trips, gets all the stuff out the car! Super friendly staff and a great service. Show reply

Thanks Coastmac!! – Thank you, Coast Mac! Your trailer is exceptional. We use it every day and couldn't be more satisfied! The customer service team was outstanding, ensuring we got exactly what we needed. Their pricing is also very competitive. Additionally, we bought three toolboxes for our work utes, which have been great for keeping our tools secure. We wholeheartedly recommend Coast Mac for reliable and durable trailers! Show reply

Coastmac Trailer – First bought a trailer from Coastmac and when it arrived it was actually too big. I didn’t do my research and was longer than I expected. Spoke with Coastmac about my concerns and they provided me with an even better trailer met all my expectations. Great trailer, very durable and tough. Highly recommended. Show reply

Excellent Product – Great trailer which suits my needs perfectly. Great service and easy to deal with. Recently purchased a Coastmac tool box and I’m very happy with the quality compared to what’s out there in the market. Excellent service

Very happy – Coastmac Trailers is fantastic! Their customer service is incredibly friendly and helpful. The trailer I purchased is excellent quality and looks stunning, exceeding my expectations. It's exactly what I was looking for and always turns heads. Definitely great value for money - highly recommend them!

Good Trailer Let Down By Poor Assembly And Axles – I bought a HT35 10x5 3.5 tonne tipper trailer from Coastmac Welshpool at the beginning of 2018. After 4 years use (~20,000km) including a three trips accross the Nullarbor with typical loads of up to 1.5-2 tonne (eg. mini-loader, rock), here is what I have found. While most of the trailer is heavy duty and has had no problems (frame / suspension… Read more

/ tipper hydraulics / coupling), it has been let down by poor wiring and lousy axles and repairs done by Coastmac to fix the problem axles:

1) Wiring: Upon delivery it was immediately apparent that the wiring looked like a 5th grade science experiment. Extremely thin gauge wire had been used on the tipper wiring and was only a couple of weeks before wires started to break off terminals in the tipper mechanism. The electric brakes also had very thin gauge wiring and were barely working due to the high resistance and low current to the brakes. I did mention this to Coastmac, but quickly saw that this was getting nowhere and completely rewired the thing myself to avoid further frustration. Has been good since then for past 4 years.

2) Axles / Hubs / Brakes: The first problem with the axles appeared after only a couple of months when going around a tight corner with a couple of tonnes of rocks on board. This caused the axle spindles to bend with the wheels permanently bent way out of alignment. I later found out that while the original axle was 50mm, it had Holden parallel bearings and spindle (only ~31mm) which must only have a rating close to 1 tonne per axle. Coastmac accepted that this was a problem they had seen before and repaired under warranty with new 50mm axles utilising Ford parallel bearings and spindle (35mm). These have not bent in the subsequent 4 years with some serious loads on (although wheels do still skew and look a worry going around corners with heavy loads). However Ford parallel bearings are still only rated to 1600kg per axle - not enough for a 3.5 tonne trailer. A second problem appeared soon after the warranty repair - although it had new axles, it came back with a mixture of different old and new hubs on front and rear axles. One of the brakes soon semi-locked up while on the freeway and overheated the whole mechanism for unknown reasons. They also replaced this under warranty, leaving a mixture of 3 different makes of hubs and brakes over the 4 wheels. Although odd, the setup seemed to work, so I couldn't complain. However, after a recent bearing collapse (they have only done less than 20,000km and been repacked by a mechanic only 5000km ago), I decided to fix them myself to see what was going on. This is the shoddy work I found: Apart from cheap chinese bearings being found all around, on the rear axle, the bearing that collapsed consisted of a Ford LM68149 bearing and cone, but a Holden LM67010 cup. These do not fit together properly and the rollers were hanging out the side of the cups by a couple of mm. I was surprised this axle had lasted as long as it did and glad it didn't collapse in the middle of the Nullarbor. These hubs and bearing cups in them were obviously leftover from the original axles that used the Holden parallel bearings and the mechanic was either too lazy or inept to change out the cups in the hubs. Another problem on this axle was that the hubs (original from purchase) are non standard for a Ford parallel bearing - the bearing seal is not a standard Ford bearing seal. Also, the hub is too narrow and requires 3 packing washers to take up the slack between the castle nut and bearing, with one a couple of packing washers having to fit onto the spindle shaft itself. Given the problems I found in repairing the rear axle, I thought I better replace the bearings and seals in the front axle also. Although this axle had correct combination of LM68149 and LM68110 Ford bearing cups and cones and proper Ford parallel bearing hubs, the bearings were obviously second hand, with mixed chinese and Timken brands, and obvious signs of previous heat damage (blueing) on one of the chinese cups that had a Timken bearing in it. When finally sticking the hub and brake drum back on the wheel that had suffered the brake lock up and burnout, the cause of the problem became apparent - the mounting plate for the brake mechanism was skewed, meaning the mechanism didn't fit in the drum properly. Instead of fixing this when replacing the hub all those years ago, Coastmac had put the new brake mechanism on and adjusted it to be so loose as to be almost non operational to prevent it locking up again. I repaired this by bending the mounting plate into proper alignment.

Despite these repairs to bearings and because of the multiple problems with these axles / hubs, I no longer have confidence in this setup with $50,000 of equipment loaded on trips accross Australia and have decided to replace them with new axles using Dexter 2 tonne bearings and 12 inch brakes (as opposed to the 10 inch ones supplied which are a bit weak for a 3.5 tonne trailer)

So in summary, if buying one of these trailers, be prepared for a bit of mechanical work to bring these trailers up to scratch and don't rely on Coastmac to do it for you if you want it done properly.

[Content Removed] Trailers – 2 Axles replaced in less than 2 years, first one was a month after warranty expired. Cheap & [Content Removed]. Previous year models lasted 8+ years new models are cheap crap.

These trailers are dangerous and should not be able to be legally sold – These tradie trailers are made of extremely low quality materials and basically start falling apart within months. The company will not take responsibility for inferior quality and workmanship and the trailers actually fall apart within months. Ours did on the road in transit and fully loaded with tools. We were just extremely lucky that no one… Read more

was coming from the other direction or we would have been involved in an accident causing injuries and possibly death. DO NOT BUY A COASTMAC TRAILER. YOU WILL DEFINATELY REGRET IT.

Cant beat these trailers – I have just purchased my third trailer from Coastmac Trailers and cannot fault these trailers. My first was one of the original 3-way tipper trailers which is nearly 9 years old now. Second trailer I purchased was a 3.5t plant trailer to carry a bobcat around on, and that has been a fantastic trailer. I am now onto an 8x5 dual axle box trailer,… Read more ·  1

which the quality & price could not be beaten. Thankyou Coastmac Trailers, highly recommend these trailers to everyone because of their quality & 5 star service

Great value for money – Recently purchased a new trailer from Coastmac Trailers. The sales guys were easy to deal with and really knew their product. We had the wrong wiring plug on our car, that was no issue as Coastmac Trailers quickly changed the trailer to suit our vehicle at no extra cost. Highly recommend Coastmac Trailers to anyone wanting a top quality trailer

Don't buy these trailers – I bought a 3.5 tonne "heavy duty" trailer a couple of months ago. Checked the lights before leaving and they were fine. By the time I got it to our warehouse the lights had failed. The cheap Chinese LED light unit on one side had failed - we replaced these without bothering the Coastmac people - also checked the bearings - this is essential with… Read more

all of these Chinese imports - a couple needed re-packing. We took it for the first job and loaded around 2.2 tonnes and the drawbar collapsed on the road. I then learnt that these are made with 3mm steel. This is not adequate for heavy duty work - well constructed HD trailers use >5mm steel. Predictably,, Coastmac took no responsibility saying that the trailer was loaded incorrectly. Avoid these and all Chinese imported caravans and trailers - they are dangerous in so many ways. I should have known better.

Fit out – Picked up a new trailer early January read all the paperwork one trip away found one side u bolt nuts only finger tight ,trailer plug when joined to the car pins would push in I replaced it , pulled cage off aftre 2 weeks to use just the trailer bolts stripped, one not even close to lining up just powered in with a rattle gun I spent 2 days… Read more

going over everything so far the trailer suits my needs just the fit out was poor I was given 4 new bolts (wheel bearings ok for now Holden they said ? ) Robert

Dangerous trailer – Bought a10x5 trailer 3ton trailer from coastmac 8 months ago. Coming back from Esperance with a load 1.5 ton the rear axial on the right side failed luckily for me their was no oncoming traffic and it was on a straight road other wise the outcome could have been disastrous. Coastmac couldn’t care less wouldn’t even sell an axial let alone supply… Read more

it under warranty. Had to have an axial made when the engineering company repaired the trailer in their opinion the trailer steel and wheels weren’t fit for a 3 ton trailer. [name removed] and [name removed] from coastmac were full of excuses even said that I’d probably hit a Kangaroo that had broken the you bolt on the axial. How a kangaroo could take out the any axial on a trailer is absurd. [name removed] also said their trailers don’t go over the pits the transport dept sell them a box of plates no independent inspections done. My belief is as their were no remains of the you bolt it was never their. I wouldn’t recommend their trailers their dangerous and unfit for purpose.

Great value for money – I own and operate a local landscaping company in the south west, of which our fleet of trailers consist of 4 Coastmac Trailers. I have found the trailer to be overall structurally fantastic. Being that I have employees using these daily, I have full trust in the trailer to withstand the abuse my employees throw at them. My overall experiences with… Read more

Coastmac Trailers has been fantastic. Their staff were helpful and provided as much help as I needed in selecting the best suited trailers. They also are able to custom make any racks that you may require. Have certainly sent a fair share of people to Coastmac Trailers as I couldn't recommend another brand of trailer

Coast Mac Tipper Trailer – Brought 2 x coast mac trailers from Gary at the Picton branch and got exceptional value for money and the back up service that i received was second to none. Would definitely recommend their trailers for their strength and reliability and also for the service i received. Mick - Augusta

Great service, great tailer – Brought a ht35, in the last week I have probably moved around 20t and about 12 or so runs to the tip have been running without the cage at this stage but what a trailer (saved my back for sure) so easy to tow and reverse. Only thing i would change is position of side markers,but love the trailer!!!!

Very happy with my 10 x 5 coast mac trailer! – I purchased my 10x5 coast mac tandem trailer in 2013, I have owned it for three years and haven't had any issues at all. Its still on the original bearings which I re packed 6 months ago only because it does a lot of km. I will be replacing them soon as Its doing a trip to Melbourne from western Australia and this is just a maintenance item that… Read more

should be done periodically just in case. I have done Approx 10,000 km with it so far. I have towed it off road quite a lot and nothing has gone wrong. For the price I think they are great and you cant go wrong, All the lights still work etc. I would highly recommend anyone to buy one of these trailers.

Very happy with trailer price and service – I bought a 5x10 trailer galvanized with cage spare tyre and tool box and am very happy with every thing . The service from Dave from Wangara store (WA) was perfect. The sales man Dave knew his stuff and was very helpful and informed about all the products on offer . Dave (coatmac sales) my wife and I spent a good 2 hours going through all trailer… Read more

and products coastmac had available to suite our needs, it was full on but very helpful. The wife and I thought we would sleep on it and do some research on the net, that when I came across these negative reviews. guys wheel bearing are the trailers owner maitaince problem not the trailer makers geezz service . .. . The wife and I went back 2 days later and purchased the trailer , we since have moved house for a friend done trips to our holiday house sitting on 110kmh for a good hour tows perfect and done trips to the tip still very happy . The wife loves the extended wheel gards they are heavy duty can be stood on when tying down loads ( the wife is verdicly challenged). With me it was the little things like that and good price honest service thats why I went back. For such a big investment that I will have for years and years to come would recomend coastmac trailers and dave from wangara . Sorry about spelling thats why I drive a truck for a living my reading writing is very bad.

Wheel fell off – 3 year old 2t ton plant trailer from them. I use it to tow my excavator around. Luckily I was at a service station when it happend but I turned a corner and the whole wheel actually snapped off and came almost came off. I took my digger off, jacked it up and drove home on 3 wheels, took it down to them. Asked for a quote. They replaced the hub, 5… Read more

minute job and charged 250 for it, probably a 50 for the part and no discount even though there may have been a major disaster from the damn wheel falling off!! I asked him why it happend and he was just shrugging his shoulders acting like its only happened a few times but could tell its probably common, wasnt concerned at all. Quick profit on an unsafe trailer, I am afraid to even drive it now. Because all they've done was put a new hub on it, didn't test anything, thats why I took it to them thinking it would be stress tested or something to determine it was safe or not, how do I know it won't happen again in a weeks time on the motorway, wheels don't just come off!

Poor Quality Control – After less than year of light use the bearing on a galvanised box trailer seized. I estimate I had done less than 1500 kilometres of small shifting jobs, kids furniture and the odd trip to the tip with green waste. It never went over the load limit by any means and this trailer was garaged alot of the time. The owner/manager of Coast Mac Trailers… Read more

stated that the bearing warranty was three months. That's fine and is perhaps more suited for commercial operators. But a closer look at the failed bearing revealed that there is contamination on the inner bearing and this would have occurred when assembled in all likelhood. Because I did not use the trailer very much it failed much latter and yet they refused to take this into account. One would think that after a failure that stranded my wife and I on the side of the road for 5 hours after such little use, from a quality control perspective they would take an interest in what went wrong. Even a casual internet search reveals that bearing failure is largely due to installation errors particularly when so new. It seems these are trailer assembled from Chinese parts, yet they trade on an Australian made ticket. They are happy to take the money but not the responsibility. We have lost faith in the trailer and would warn anyone else from trusting this brand.

UPDATE: After being ignored by Coast Mac I paid the $$ and had the wheel bearings on both wheels re-checked. A qualified tradesman reported that the side that had been repaired by the side of the road by a helpful stranger was fine. However the other side was about to fail and this had to be replaced as well. The physical evidence was the excessive wear of the bearings caused by the fact that the bearings were never greased properly in the first place! An error in one thing, however, this is sheer negligence caused by a slack attitude.

UPDATE: By way of update on the failed right hand side wheel bearings, I gave up on getting any assistance from Coast Mac Trailers. So instead I employed a qualified tradesman (Fitter) to check both bearings. He found that the bearings replaced on the side of the road last year by a kind stranger were fine. However, the left hand side which was fitted by Coast Mac was on the brink of seizing due the lack of grease applied to the hub and bearing races. The bearings showed quite a bit of pitting. So it seems this was not an error or my fault but a situation created by their sheer s negligence. Perhaps if anyone is contemplating buying a trailer from these dudes, ask for a discount so that you can have the bearings fitted properly!

Update: Wake Up

Looking at the reviews above it looks as though someone has been doing [name removed] thinking for him. The gentlemen with the wheel bearing issues had tradesman look at the problem and give a considered opinion, whereas Coastmac arrogantly dismissed the evidence. [name removed] however, chimes in without any evidence other than some salesman conning him into writing a `good' review to get the star rating up.

This does not solve the issue of poor service or dodgy bearings. But does highlight the gullibility of some people!