Cope Media

They have "disappeared" - phone now disconnected – Received 2 toners that I'd paid for. But have tried ever since to get the invoice for our accounts department. For weeks and week we were told they had computer problem and couldn't retrieve the invoice. Our calls were diverted to a Brisbane Head Office when we rang the local Sydney number. Now they their Sydney phone is disconnected and I don't… Read more

have a contact for Brisbane. We had used Cope Media several times previously and we'd had great experiences. Don't know what's happened to them. But I wouldn't recommend them now.

No Service, no follow up.

Paid Money / Goods Not Supplied > They've Vanished! – Previously dealt with them and found them great. Returned for business earlier this year and like others here, dutifully paid my money and goods weren't supplied. Many many calls / faxes / emails went unanswered and I think 'the poor lady' here in Brisbane was fed up also in the end. Lodged complaint to NSW Fair Trading and it went no where.… Read more

So thanks [name removed], thanks for nothing.

If you sincerely and genuinely had "the system issues" you had - you would do the right thing and refund monies paid to you (for goods that weren't supplied.) I *did* like the *previous* good service. What was and *is wrong with it is as explained.

There goes $100 - unless Paypal returns it! – Having had a good purchase experience with this company before, I bought my next laser toner cartridge from them. $100 later, nothing happened. I checked my account, the order had disappeared. They didn't reply to my email. They didn't respond to the Paypal dispute. Now it's a claim. They haven't responded to that, so I suppose I'll eventually get… Read more

my money back. Did I mention I handed over the money on 9 February 2012 and it's now 27 March? I checked their website and it's "under maintenance". Steer clear. Don't know about you, but I can't afford to hand over $100 for nothing. Nothing whatsoever Takes money for nothing. No communication. Thieves.

Steal money and won't answer any question! – Extremly dissapointed with how our company has been treated. We have bought toners from Cope Media before and the service was good. Paid for 3 toners before Christmas 2011 and have been given the run around since. When they actually aswered the phone or replied to emails they would ensure us that the toners were on the way and now we can't get… Read more

in touch with them at all.

Am considering leagal advice not sure about any other companies out there but to have someone steal $400.00 is just astounding and with such disrespect as well.

Keep clear of cope media they will literally rob you! Nothing! Don't like being robbed of $400.00 They took $400 and then refused to send the goods or speak to us!

what has happened? – I've previously bought stuff from Cope (had a nice ENglish lady working there who was always a bit flustered but never the less very friendly and good).They are also just down the road so delivery was also good. Then stories of having to wait for supplies from another store etc... so long delays etc.. Now they can't be reached at all. Shame, as… Read more

they were good when operational.Couldn't they just say they have closed down ?

Can't get in contact with them

Cope Media Pty Ltd is unreal! Thank you for your excellent service! – Wow!- I had the best experience ever with this company! I ordered that morning and had my goods by the afternoon! Not only were they priced way below what everyone else was charging, but the customer service was excellent. Thanks again for your effiency and I will be putting my business through to you for all future purchases! reliable, efficient, inexpensive, excellent customer serice