CouchGuard
Verified10 reviews
Very good company. Easy to find product on website and prompt delivery
sorry couch guard for bad review on relay box for adjustable bed suta 200 box, realizing these items were out of China the labels looked dodgy, but all is well as item has been fitted and works well and thank you for follow up call to reassure me we had the right item and asking me to rethink rough review so i amend all i thought was wrong i do apologise. kind regards peter.
Purchased two batteries that were not right for our new couches, the team at Couchguard could not have been more helpful. The batteries were exchanged and shipped at no charge, and promptly. Thank you. Show reply
Hi couch guard team, thank you. for your prompt shipping good correct parts, thank you Trevor
Bought a new lounge 4 months ago and applied the couchguard as per instructions. The battery sprayer it came with was terrible! The liquid was splattering all over the place and I wasn't even sure the product would work. I reached out to their customer service twice, and didn't even get a response. Unfortunately the application DIDN'T work (I've… Read more
learnt the hard way, with a pet accident) and now I have to steam clean the lounge and apply a different guard spray. BIGGEST waste of money. The only reason I gave 2 stars is because the problem was with the applicator, no idea if the actual product works
Very easy to navigate website, great postage rate and speed of dispatch, item as described and well packed. Can highly recommend CouchGuard. Show reply
The guys at CouchGuard were super helpful replacing lost cables for 2 reclining chairs. Received the order in a couple of days. Highly recommended Show reply
Time will tell how good the fabric protection is BUT don't expect to rely on the battery operated sprayer they supply. It's cheap and incapable of providing an even spray to properly apply the product. We ended up purchasing a sprayer from elsewhere.
Hi Peter, the Free Sprayer that we provide with our… Read more
I purchased a replacement cable for a recliner chair. The cable sent was incorrect. CouchGuard were defiantly obstructive toward any amicable resolution. eBay provided a Full Refund upon review.
Hi Bazzio, We tried to work with you and asked you to… Read more (+3 replies)
Fantastic customer service received from Simon. Response time to queries and emails was amazing, couldn't have gone out of their way to help more. From initial query to ordering took less than one business day. Prompt, friendly, knowledgeable and old fashioned service which is not something you experience these days. Highly recommend. Show reply
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Hi Tiana, We are waiting for your information, we… Read more (+2 replies)