CVCheck

I would not recommend this service. They continue to email me follow ups and palm responsibility on to police for their review process. They Claim in the meantime there is nothing they or I can do to speed things up. Its been 2 weeks. I have gone elsewhere and received my CHcheck within 4 business days. This service does not have my ongoing support.

Terrible portal to use. Kept rejecting information provided to them exactly how they asked. Way too invasive too. Using their services has been nothing but painful. Stay away

DO NOT USE THIS SITE/COMPANY….. Never get up dates, take at least 3-5 weeks to receive, no helpline or customer service, no contact phone number just an email where they never reply….. waste of money and time.

This site takes your money but I have spent days trying to upload identity documents. Finally I looked at other reviewers only to find lots of complaints and the help from the company is non exisitent. Save your time and effort and use a government website Show 2 replies

We've used this service over 5 years now, to apply for police checks for my employees. It's an easy straight forward process. We received the police checks promptly. The price is fair and cheaper in comparison to other services. I've called them before for help, the experience was pleasant, the person I spoke to was friendly and helpful. Thank you for your service. Show reply

They came through after 4 business days good communication they replied to my email no complaints from me I would recommend them Show reply

Please be aware of this provider. I receive no update of my police check until today after submitted all required information on 4th of August. The status in the website remain "in progress" but no actual information given whether it is flagged for manual review. I have tried to contact them through web form and email but receive no response. I… Read more

believe it is best to inform the customer with more detail instead of expecting them to accept the longer processing time is because it is flagged for a manual review. In addition, I wrote this after receiving the result from other accredited and trusted service provider who keep me updated of the progress and provided the result within 24 hours.

I would give this company zero stars if I could. Currently waiting for ANOTHER check from these people, why is it that this is the only company that takes so long to do this? I have worked in IT within the mining, engineering, and defense spaces, and more recently, the W.A Parliament. Why is it most of the time I am processed within 1-2 days?… Read more

And with these jokers and their excuses, *if* it were possible I was being mixed up with another individual who HAD committed a crime, why is it that the police would not have informed me of this? Why have I had no visits from the police?

Full of excuses. Lazy staff who are probably using some crap or outdated software, and can't be bothered to pay out to renew.

Avoid at all costs. This bunch of clowns deserve to go broke.

Day 7 so far and no completed check has been returned. I have recently undergone both a WA Police NPC for Work and an Australian Federal Police (AFP) check for the issue of an ASIC Card - both returned within 3 days MAX!! Unfortunately, I HAD to use CVCheck given it was paid for by the Voluntary Organisation I'm with... Thus, we wait and wait… Read more

and wait some more. Save your $$$ and go directly to your State Police or AFP if you want a short turnaround...

This mob are hopeless. They say police checks are 1 day turnaround. I have been waiting for 5 business days so far and nothing. Emailed them twice to ask what's going on. Nothing. No phone contact on their website. May as well send your money to an online scammer. Do not use this company. I turned around and used VeritasCheck instead and they contacted me within hours.

Where to start with this shambolic and shonky company: 2 step verification where they email you a code that is only valid for 15 minutes, but it takes them 14 minutes and 32 seconds to send the email. As somebody with ADHD how am I ever going to log in and use this stupid website? When you do get in, don't bother with express ID, it doesn't… Read more

work.

Halfway through everything? Make sure you're using chrome, if not, start again.

Taking a photo, we need to know your location. Was your 10 year drivers license issued between 3 and 10 years ago? Sorry, that's not the correct format of ID. Photo is blurry take it again.

Seriously, I feel dirty enough to stab myself in the eyes after using or failing to use this rubbish website.

If you can't build something that works, just let me go to a JP and verify my ID, I'd prefer not to leave my house, and use the tech, but now my ID is in the hands of a the company that built that abomination, I definitely feel secure. Actually I do feel a little secure, but only in the way the mother of a screaming toddler feels their child is safe from child nappers, no hacker is going to want to deal with the [Content Removed] that this company has built.

How much do I really want this job anyway? That's the problem isn't it, I'm not the customer and they don't care.

I called these guys yesterday and politely asked for help (because I only had 3 of the 4 forms of i'd needed), I was told I can get an authorised person to sign and then told to call back when i upload it (as well as email a screenshot of the licence). Yet when I called back (as instructed), I was transferred to someone who immediately did the… Read more

opposite of deesculate, and said, “we’ve told you numerous times what you need,” which wasn’t even relevent and came across as rude and confrontational. I was simply trying to confirm you received my email and see if there was anything else I could do. I had no intention to nag or start a fight only make sure I was doing the rigtht thing?

I stayed calm the entire time, so the response I received was unnecessary and unprofessional. I also asked to speak to a supervisor and was not transferred.

utterly terrible, you dont ask someone to follow up and then yell abuse at them.

3 points of ID plus 4 photos for a selfie including opening your mouth... too much ID for digital in my opinion there is always a hacker smarter to collect all this ID highly do not recommend

Beyond a joke. Don’t use this service they take forever. Have had multiple checks in the past 5 years back within 24 hours. 16 days later and I’m still waiting. Absolutely ridiculous DO NOT USE these people.Since I’ve used them I now get daily scammers ringing me.

DO NOT TRUST CV CHECK!!!! I received an email from CV Check to say they had been asked by VISY to do background checks. This seemed strange as VISY had not contacted me and neither had any recruitment agency. I didn't click on the attached links in the email and went on the CV Check website. The website appears very convincing! When I went to… Read more

the FAQ section it said that 4 forms of ID were normally required in 3 categories. The list included (which would be most of the public) passport, driving licence, medicare card, bank card, credit card. The alarms bells were ringing out loud! I recently applied for a position through an agency that didn't list who their client was, so I emailed them as a precaution. A lady phoned me and when I explained the issue she assured me it was not anything to do with their advertisement and they always contact candidates first! More alarm bells! I've also emailed VISY and expect the same response from themselves. **DO NOT TRUST CV Check and do not click on any link you get from them.**

CV Check have taken 9 days to do a simple check so the 24 to 48 hours that they can get your result is rubbish. As a former MP Queensland and Justice of the peace I can state this as fact.

Really complicated process. They ask you to click selfies with many different face poses to prove that you are alive, then ask you to upload lots of documents. Better to apply police check directly through australian federal police website. Much more easier and quicker.

As others have noted already, really terrible experience with this. Only used them because employee said I needed to. Loaded ID docs three times, and requested support, with no reply. For Police clearance, just go to the Police Dept themselves - much easier, and is cheaper too.

Was asked by company who had given me the job to provide police clearance via cvcheck. Had trouble with documents and have now twice used their message service asking for help with no reply. This is unacceptable and the employer said they often have issues like mine with CVcheck. Unfortunately, circumstances meant I had to decline the position,… Read more

and I've wasted my money with this lot. I cannot recommend this company and not their replies seem reasonable but I note there's quite a lot of similar ones and no improvement. Big red flag for me is no contact phone number. Is an asymmetrical communication method at its worst: they take your money and if you have a problem you may see an unhelpful response in Product Review.

cv check has a terrible system to upload documents, the site crashes and deletes my progress for a police check asking me to pay again. I use the enquiries tool to get them to help which they never reply to. DO NOT USE CVCHECK, TERRIBLE

You didn't need my Passport and Drivers licence and Medicare card and a dozen photos from every direction... this is big brother data collection at it very best.

Absolute joke of a company. Always delays which are blamed on the Police but its in fact because CV check is incompetent. The website is hard to navigate, customer service is no existence. Its nothing more than a scam.

The ID checks with this company are ridiculous and when I asked to cancel my order and get a refund I got no reply. UPDATE managed to get a refund by calling the company and got the refund instantly, clearly their emails are not monitored.