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1,070 reviews · Statistics

76% · 811230 · 21%
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Horrie South East Queensland, QLD · 2 posts

Please read my review prior to committing to this below par service

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Mac1 Perth, WA · 3 posts

Absolutely horrendous to deal with

If you don't fit into a box, they will not help you. Not can't, they just will not. Worst customer service i have had in a long time.

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Kelvin Zhou
Kelvin Zhou Sydney · 14 posts

This is perfect

I don't know how this thing got 4 stars review. I think from my experience as job applicant requested by employer using this service to do reference check is completely nightmare. If I have any potential employers using this for reference check, I will instantly withdrawal my job application. you have to experience it yourself. I don't want to waste too much time help them improve their product but I want to say their streamline reference check is streamline nightmare.

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Kirsty Southern and Hills, SA · 2 posts

National Police Check

Fantastic service. I got my police check the next day. Easy to use website.

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Dan · 2 posts

Absolute waste of time of a company

Ordered my police check now 3 weeks ago, they say it has to be manually checked by police, don't use this company they lie and say it's in the hands of police when really they have either forgotten or lost the information provided.

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Derek Badior
Derek Badior Sydney Surrounds, NSW

Persistent follow ups

Received a request on the Sunday of a long weekend. Sent another one on the Monday Public holiday. Note the form is close to 30 questions and takes about an hour to complete. By Tuesday I get sms and email before 9am titled Urgent Reminder. Called your contact centre and they were not available and based on the hours of operation were not even open when sending your requests.
Be respectful of the people you are asking to assist you. No one appreciates spam and titling emails as Urgent within a short time frame is aggressive.

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madeleine smith
madeleine smith · 2 posts

Waste of time and money

Could have had my traffic check a week ago for $20 less and no headache!
The only reason I got my results back in a somewhat reasonable period was because I emailed them THREE TIMES. No response from customer service any of these times.
They are not clear about how you need to physically "wet sign" the forms and also that the government forms cannot be printed on public use printers i.e. libraries and Officeworks etc.

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David C.
David C. Southwest, VIC

Wish I had read the awful reviews before using this site.

Time wasted, hope it comes before the end of the year

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 · Verified

Terrible experience

Ridiculous. Applied for two traffic history checks. Website is terrible, I still keep getting emails saying I haven't uploaded the documents even though it says they're uploaded correctly. Have emailed with no reply, and there's no other way to get in touch. I ended up going direct to the police in two states and got them back in 2 days. CVCheck is not worth the hassle.

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Tiffany · 3 posts

Great communication

About to start a new job. I ordered a police check from cv. I was worried since reading the reviews after the fact. Communication was great and I had my police check with in a week. Thanks

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Phil W.
Phil W.

Rubbish.Waste of time and money.

They put my current employer as purpose on NPC. It can't be used for any job application. And the NPC actually isn't the same as the one from government website. How to get refund?

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Judy C.
Judy C.

Will not allow generate a new password

I am over these incompetent people. I lost the password that they generated for me. Have requested new password umpteen times. Get an email today saying I received my password….NO I DIDNT!

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T.L · 2 posts


I've order my check on 11/4, it is almost one month and still haven't received my police check for a work thing They keep on saying Vic police are having trouble and need to do more depth research.
I just recently done one via St Vinnies as a volunteer with their in-house police check. 48 hrs process. My WWC is faster than this and working with children do more of a comprehensive check.
Quite frankly. I don't need this Police Report anymore as I've ordered it elsewhere.

NEVER USE THIS COMPANY. EVER! I should have read the reviews earlier on. Waste of $50

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David South East Queensland, QLD

5 weeks and waiting

I ordered my police check 5 weeks ago and are still waiting, unable to contact and discuss the hold up. This has been a dissapointing experience

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john Perth, WA · 3 posts

police check taking for ever

still waiting on police check been 3 weeks, cant get hold of anyone,trying to get refund.
dont use this service shocking

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Questions & Answers

Lisa C
Lisa C · 

Will my personal id documents be shared with my employer (e.g. my university academic transcript)?

Joan B.
Joan B. · 

I cannot submit my ID because they say to me that I upload Twice my bank card that's not right and it's not the good combinaison, so what is the good one ?

CVCheck · 

Hi Joan,

The correct combination of ID should be:

1x Self-Captured - An example can be found here
1x Commencement of Identity Document
1x Primary Document
2x Secondary Documents

Further information as to what documents are accepted can be found here:

Thank you and have a nice day!

Hinemoa H.
Hinemoa H. · 

So did anyone actually receive their police check from them? I see alot of reviews that there are delays, but nothing about actually getting them. Unfortunately I think I've fallen victim to this scam as well.

Gary C.
Gary C. · 

It's been a month for me and still haven't got it hoping it'll come in next few days but not holding my breath IV called them up and complained was meant to get a call from the head of the complaints team but never did so yea I wouldn't hold ur breath on receiving it either applied on 17th of last month

Gary C.
Gary C. · 

0893883000 is number for them try give em a ring


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