CV People Australia
Verified201 reviews
I spent a lot of money on getting a resume, cover letter and LinkedIn package. So far, I have not landed a single job interview submitting the new CV. I seemed to be getting more hits on my old CV so I wonder how good these guys are. It looks great, but doesn't speak anything about me that matters in the job market.
I would never recommend this company at all, they have basic writers writing for executive customers. So you’re paying for a high end writer but getting a base line writer that doesn’t have the experience, this has been proven as majority of customers have asked for a refund due to unprofessional writers. They don’t even pay their workers… Read more
correctly then make them redundant and don’t pay them the last entitlements or any other monies owing to them. So I wouldn’t recommend getting a job with them nor getting a resume written either. The company is running itself into the ground not making a profit while the owners just fly all over the country spending all of the profit on themselves, also not paying their workers. Leaving their recently unemployed staff high and dry, basically they expect you to work for free by the looks of it. I’d be looking into another PROFESSIONAL writing company if I was you.
Terrible Service – am writing this review as a last resort as this company will not respond to any of my correspondence. I am not the kind of person to leave Google reviews, however I have found this company extremely backward to deal with. After sending them over 5 emails to two separate support emails regarding a technical issue with their service, they have not… Read more
only not sorted the issue, but they are just ignoring me. Do not use them. Please put your money somewhere it can actually be put to use. The money I invested in this was a lot for me, and I am now put in a position where I cannot afford another service even if I wanted to, which puts my job search on hold and this impacts me even further financially. They do not care about their customers. Please find a company that does.
Reviews with attachments
Appalling standard of work – My son ordered a CV and cover letter and when it was delivered to him both he and I were shocked at the appalling standard of the work. In fact I have never seen such a terrible standard in my professional career (they even spelled my son's name wrong on the CV and the cover letter was so bragging that any self respecting employer would have… Read more
binned it immediately). As my son was very busy I complained to [name removed] (the company manager) on his behalf and he eventually agreed to give my son a refund but it would take 4 weeks (of course!). I followed up after 4 weeks as the refund did not arrive but he's not replying to my emails.
In-depth reviews
Proceed with caution – THE POSITIVES: - The website and the packaging of CV, covering letter and/or LinkedIn profile review. Further add-ons such as interview practise etc. The concept itself, is good. - The consultant I dealt with was friendly and personable. - It was helpful to get guidance on the pros and cons of various CV formats. THE NOT-SO-GOOD: - Most of my… Read more
revised CV read like an AI'd version of the content I already had. To me, it was far too verbose (I say that as a fairly verbose writer myself); the swap-out of key verbs with numerous ill-fitting synonyms almost reads as written by someone for whom English is a second language. If the narrative I already had in my CV didn't need to be enhanced, I would have preferred that feedback was provided, rather than change for the sake of change. - I purchased the package from a website with a New Zealand domain name, however I was directed to an Australian-based consultant. This creates the possibility that any nuances in recruiting practises, and/or expected presentation of job applications, may not be fully appreciated by a consultant not currently based in the country that you are job-hunting in. - I'm not sure in retrospect, that the service reflects good value for the money charged. - Reviews for this service are actively solicited post completion of the work. The consultant receives a payment for (positive only?) reviews that name them - this was disclosed. I couldn't say how or whether this changes the authenticity of the feedback provided, but it may do, so you should be aware of that possibility in reading the reviews here.
Possible the most incredible service I have ever come across! – I am beyond impressed at CV People! I was lucky enough to work with Bethany and she was amazing in every way possible. Bethany was attentive, kind, understanding and so quick in her work. She asked me important questions and I felt that she genuinely cared. She was very quick and responsive to any suggestions I had. Bethany went above and beyond… Read more
for me. She produced multiple documents for me of the highest standard. Within 24 hours of using my new resume I received a call-back from an employer who actually commented on how nice my CV was. Bethany also honoured a sale price for me, which I truely appreciate. Overall, it has ben such a pleasure working with this company. When I compare Bethany's work to my original CV and CL, the difference is unbelievable! Bethany knows exactly what keywords to use, how to structure the work effectively and what key parts to target in her responses. I wasn't really sure what to expect when I decided to use this company but it is the best decision I ever made. Thank you Bethany, you are amazing at what you do!
Exceptional service provided by Angela.H (Ange) from CV People Australia – Last time I needed my resume and a cover letter was 2006 therefore it was time for an update.. upon numerous research, product reviews, client testimonials i stumbled across CV People Australia. From my first initial contact the customer service team was very helpful and answered all my questions before I made my decision to choose CV People… Read more
Australia.
Based on my experience i was recommended the package of Management Resume, Cover Letter & LinkedIn Optimisation .I was appointed Angela H (Ange) who called me at the agreed time. I was impressed with her punctuality, caring nature and attention to detail.
Ange obtained all the information that was needed to write up my documents. I reviewed the documents and requested some minor changes and Ange had my second drafts ready within 24 hours.
I found Ange to be very professional, extremely patient and very approachable. She also offered advice in relation to my documents in order to give me the best opportunity to secure a job interview, tips of Linkedin search words etc and was a wealth of knowledge.
I wanted to have a resume and cover letter and a Linkedin refresh that stood out and ensured that I presented as a strong candidate for different positions and Ange delivered 100% .
Thanks to Ange for all her hard work on this project. I would highly recommend CV People Australia.
Positive reviews
Trade Resume Written – I was referred to CV People Australia and matched to Angela for the purposes of overhauling my outdated resume. After submitting my old resume followed up with an initial half hour chat, Ange went about producing a very good resume and cover letter for me, well within the desired timeframe. With a few tiny tweaks to the original draught, Angela… Read more
has produced a very concise document and something I'm very pleased and confident with. Nothing was ever a problem for her and I'm delighted with the end product.
Thanks for the fantastic work – I am incredibly grateful for the outstanding assistance I received from CV people’s CV writing service. The improvements made to my CV are remarkable and have exceeded my expectations. The team's expertise and attention to detail truly helped showcase my skills and experiences in the best possible way. Thank you for helping me present myself effectively and professionally. I highly recommend CV people to anyone seeking to enhance their CV
Excellent Service – Received excellent service from the Careers Expert Group. My consultant Angela has been amazing with helping me create a brand-new foundation to help me transition into a new career path. I have been anxious not knowing where to start from but Angela was open to communication and asked the right questions to help build an improved platform for me… Read more
to work off of, without a doubt I would come back and seek help from Careers Expert Group. Very Pleased.
Negative reviews
Unresponsive Service and Unresolved Issues – They did not respond in a timely manner and seemed indifferent to my concerns. After taking my payment, they failed to deliver what I specifically requested. I explained multiple times that there was no logical connection between different parts of my CV, which is why I initially sought their help. Instead of completing the service I had already paid for, they demanded more money. At that point, I felt like I was being scammed.
Unreliable take your money and get no feedback – I paid my money over a week ago now no one wants to talk to me, I have sent 10 emails and about as many phone calls, keep getting told someone will call me back and I get no feedback.
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New consultant assigned every week – In the first month, I was assigned 3 consultants and the third consultant went on 3 weeks leave as soon as she was assigned the project. I had to provide most of the content with little to no value/suggestions provided by the consultant. Not worth the money charged.
Recent reviews
Proceed with caution – The website advertises a specified turn around; however they don't say this is based off the ability to get a meeting with a CV writer if urgent do not purchase until you have called if on a time crunch for job application. They were unable to do in the time frame so i had to go with another supplier - they offered to get it done at a $400… Read more
surcharge, when i declined they said they would upgrade for free however i had already sourced and received my new resume. Since then, i have tried to get a refund - crickets - it has been a month since i purchased. I allowed til to cover christmas however still nothing.
Angela H – Angela helped me with my cover letter, linkedin and CV. She listened well and understood the requirements to turn around quality work. I particularly valued her judgment when selecting templates and condensing paragraphs down to concise sentences without losing the substance. I highly recommend working with Angela and would look to work with her again in the future.
The work is ok – I'm really upset the way the company has treated the customer, my alarm bells should have been ringing in the initial consultation call of less than 15 minutes but reading the reviews thought it will be worth the money for CV, Cover letter and Linkedin profile. The service was outsourced and i don't have any complaints against the Purvak who… Read more
worked on my profile but the whole experience has left me thinking twice about using the company's services again.I was really desperate to get my next role as my contract was getting over. The company does not really care about the customer but is trying to play with their emotions and take advantage of their vulnerability.
Great service will recommend – The service was very useful and would highly recommend it. Angela was the writer assigned to my project and I was highly impressed by the work she did as well as the time and effort she afforded to my project. The final result was better than expected and will be recommending the company.
Timely delivery with flexibility too – I ordered a package with 3 components. The first two had a very tight deadline and the 3rd could wait a bit. The first two were delivered faster than promised, even with aditional review. All in all, a great service.
Angela H – I had not needed a CV for a long time, so mine was very out of date. Angela, after a consultation, turned it into a modern, updated CV. I am very happy with the outcome and the speed of the work done, would recommend it highly.
Angela H – After reading the reviews I was so happy to see I had been assigned Angela. I had not updated my resume is a very long time and she was able to take what I had and a conversation with me and turn it into a masterpiece. Very happy with the end result and would recommend her to anyone.
Well worth investing in yourself – I was not getting any positive responses when applying for jobs and decided to get my CV done professionally and sample covering letter. When I saw the difference I could understand why I was not being successful before. Angela was prompt with her contact and was easy to chat to on the phone when discussing my CV. She nailed my CV. Well worth the investment.
Find out how CV People Australia compares to other Services
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Angela H - CV People – Angela was professional and thorough throughout. Her knowledge and understanding of how to construct and present both a CV, and cover letter, was extremely impressive. Her willingness to take on feedback, and adapt the final product to suit A) your liking, and B) maintain a high standard of quality, ensured the final product exceeded all expectations.
Angela H review – Angela was amazing to work with as she was very quick, easy to talk to and the work she did on my resume and cover letter sound and look great.
Review Angela H /Careers Expert – Angela H was outstanding in her delivery and attention to detail was exceptional, I was very impressed I would highly recommend Angela H.
Outstanding work, thank you Angela H and CV People! – Can’t thank enough! Angela H for her dedication, patience and wealth of knowledge. SME (Subject matter expert) in her field. We went back & forth quite a number of times but Angela was patient and professional with every amendment and suggestion. Great listener and I highly recommend Angela’s service. Thanks Ange for the quality documents for my future career explorations. Varun.
Thank you Angela – Angela was absolutely fantastic throughout the whole process. Her professionalism was outstanding and I would highly recommend Angela to anyone that is seeking to update their CV!!! Thank you Angela!
Disappointing and possible scam artists – I wonder if the good reviews on this page are from employees of CV People? My experience has been far from ideal, I am unhappy with the outcome and I cannot even manage to speak with anyone to discuss a way to address the issues. Please do not waste your money because despite their "money back guarantee" they clearly have no wish to fulfill client expectations or to engage with them to find a solution if those expectations are not met.
Initial free consult sent alarm bells – I enquired about what the 'money back guarantee' meant and how this applied regarding getting interviews. I felt the answer was danced around and it took me multiple times coming back to the question at different stages in the conversation to get clarity. I gave this feedback to the person taking my call so I hope they are more direct in the future. This raises alarm bells for me and I'm not sure if I will continue to explore their services.
My confidence back!!! – CV People Australia is a fantastic service provider! Great customer support from beginning to end of the process. Specially, this is for you, Bethany D; You are really informed and went the extra mile at every stage in writing an exceptional resume, cover letter and LinkedIn profile. Your service is smooth and straightforward. Thank you very much for giving me my confidence back. I would recommend you unreservedly.
Exceptional Service – Such a smooth process from the time I registered to the completion of my new documents. Paula was such a delight to work with, so positive and encouraging, I felt very supported. Thank you, Paula, for giving me my confidence back and for putting together an exceptional resume, cover letter and LinkedIn profile. I could not be happier with the result. Totally recommend CV People Australia!
Great Service – Paula was a pleasure to work with and I highly recommend her. She has a friendly approach, and I was extremely impressed with her professionalism and honesty. She takes pride in her work, go to great lengths to understand client needs and it shows. I applied for one job, and I was hired.
Overall great service – I was gifted this CV by my partner who had used the service and loved it. I had some communication problems with the first CV writter I was assigned, however the company were supportive and fast when I requested a new CV writter. The new Writter that I worked with was fantastic, super responsive and incredibly happy to incorporate my suggetsions. I would recomend this company.
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