DecoGlaze
12 reviews
Great quality and value for money – Having had our kitchen recently renovated my wife and I decided on a glass splashback versus our original intent to tile. This decision was made immediately following our visit to your showroom. The showroom was excellent and we were assisted in colour selection by your staff who were very helpful. I also noted the quality of your factory and… Read more
equipment…modern, well-lit and organised.
We had your measurer attend and quote on the splashback plus a replacement glass tabletop. Anthony was excellent, brought colour samples, explained glass type, and installation options and was able to quote on-the-spot. Very thorough.
We committed to the job and in no time at all an installation date/time was locked into. Your installer, Peter, arrived on time, and efficiently completed the installation. He demonstrated all the hallmarks of a first class tradesperson…. Clean, efficient, attention to detail and enthusiastic.
The completed job is so good and we really like the solution.
Please convey our thanks to your team including Karen and Brook who were really helpful.
May I compliment you on having a business that has seamless processes and great people.
It is fantastic to find a company who is dedicated to all aspects of quality.
We have truly got value for money.
Well done.
Professional service and great product – We are very happy with the new glass splashback. The service was excellent and the final product really does refresh the look of our kitchen.
Quality Product and Efficient Service – Pearl glass splash-back has transformed the kitchen giving it a clean and modern look. The installation was was efficient and fairly fast. Show details
OMG! The result was excellent – DecoGlaze customer service is brilliant! They supported us with clear communications, high quality work and friendly time effective service from start to finish. The splashback is awesome! Thanks to The Decoglass team. We highly recommend them. Show details
Brilliant Job – From start to finish the Decoglaze team were excellent. Prompt, professional and always polite. We could not be happier with the mirror splashback. Cheers
DecoGlaze – Really happy with my splashbacks. The whole process was easy- measurement and installation was efficient and reliable. It looks great and it’s very easy to clean.
Great product and excellent service – We installed a mirrored splashback. Great looking product. The team from Decoglaze were on time did an excellent job in installing it. Show details
Brilliant!! Compared to our friend's glass spashback, Decoglaze's is just so much better – While more expensive than competitors, the result for fit, colour, panel matching is amazing. The alignment of the glass with my stone bench is perfect. Joins are maybe 1mm at most in the corners and the colour pattern perfect. My wife and I [plus friends] are seriously impressed with one being sorry she did not use Decoglaze.
Best thing we ever done, much better than tiles – Craig and Phil done a fantastic job putting in our glass splash back. We were very pleased with the communication and advice that we received. Finished product is beautiful and would highly recommend DecoGlaze to anyone thinking about glass. So much easier to clean.
Very professional – Great communication and overall customer service. The whole experience was great and the end result is amazing. Would highly recommend DecoGlaze to anyone that wants a a high quality finish. Show details
Discruntal customer – Poor service from the very beginning the office staff were rude and slow and the job was measured incorrect twice. When the glass was finally installed silicone was left all over my kitchen, there was a chipped corner and I think the installer may have been intoxicated. When I tried to contact deco glaze to get a new splash back as it was… Read more
cracked the owner at decoglaze [name removed] refused to rectify the problem I was told I cracked the glass myself!!
Never ever will I recommend decoglae to anyone.
Bad sales service – We used them in the past and requested another quotation for two bathrooms.A surveyor called and we found them to be $1000.00 more expensive on a quote that was over $5,500.00. We still decided to use them. When I called , I talked to a lady called [name removed] who was not helpful at all and refused to give me the surveyors mobile phone number… Read more
advising that it was against company policy. They would only get him to call me and I could talk to the sales person if and when he was in the office. No guarantees when he was in the office. The sales person that called in , left a busibness card that belonged to another person called [name removed].[name removed] I was told could not take my call and does not answer her mobile.
I am a business person too but it seems that this company requires a major overhaul of their sales division.Needless to say, we did not use them as we could not talk to anyone apart from a recepetionsist that not only kept me waiting on the phone for a while but seemed rather rude with a do not care attitude.
The other companythat we engaged were only too happy to take calls, their after sales service was brilliant as opposed to Deco Glaze. Good luck using this company, you will need it.
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