Desertcart

Desertcart

 Verified
1.8

57 reviews · Statistics

PositivevsNegative
21% · 1244 · 77%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes (15) · No (32)
Product Quality
2.4 (34)
Shipping
2.4 (34)
See the Best Online Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

57 reviews
Kacccc
Kacccc
 

Refunded through bank

Terrible I did manage to get a refund through my bank Show details
ELa
ELa
  Verified
Majid
Majid
  Verified
Rania
Rania
 
Product Quality
Shipping
Andrew
AndrewNSWRichmond-Tweed, NSW
  Verified
  • Thumbnail
PJM L.
PJM L.WAPerth, WA18 posts
 

REBOUNDER BROKE

I feel sick after reading the reviews. I researched before I bought this product. I bought a rebounder and a safety bar. The rebounder said it had a tolerance for 155kg but it broke while a 75kg person was using it. Why arent we protected from these dishonest, degraded, disgusting people who run these businesses and scam us? Show details
PJM L.
PJM L.  
More

Ive gone through the refund line and these people are 100% scammers. There is no refund. They will give me 10% refund of my $600 aud to be used on my next purchase with them. No matter of reasoning made any difference. SCAMMERS - DO NOT USE.

David
David
 
  • Thumbnail
paulie71
paulie7123 posts
  Verified

Order made and cancelled within seconds

Tried to order some Ferrero Pocket Coffee through this site. Within two minutes of the order being received after clicking on the products stating there was stock, suddenly the order was cancelled after the card authorisation occurred.

How can an online company in 2023 not have integrated inventory management?

Site when ordering was glitchy and painful to navigate but to have an order cancelled after being placed just adds another level of poor customer service.

I managed to find the same product on eBay for a cheaper price without the poor experience, so Desertcart is now redundant to me. Show details

Chris
Chris
 

Avoid

After 3 weeks not delivered. Asked where is was - told need extra postage of $350. The item did not costn that much. Claimed they had sent email - they hadn't Show details
John
John
 

SCAM - SCAM - SCAM

We ordered and paid for item, after 4/5 weeks the item had not arrived. When I contacted them I was told it had been delivered & signed for (not delivered to our address) I asked for proof of delivery, this was ignored. They would not try to resolve this issue, They would not resend or refund just kept our money RIP OFF SCAM.
Don't use the site, you won't get what you paid for!
Captain
Captain
 

Very impressive

Wanted a lighting product from US but would not ship to AUS. Desertcart facilitated the delivery for me. Show details
Olga I.
Olga I.
 

Stay away!!! FRAUD!!!!

Stay away!!! Fraud!!!
3 months after the purchase, they have charged me with £179 membership fee with no prior communication!
Refused to give a refund despite the 14-days cooling off period law!!! Reported to UK Consumerline Show details
s.fall.
s.fall.
 

james good hand director is a thief

secretly they wait a month then take £179.00 from your account they call it PRO service, there is no pro service this company i am report to the inland revenue UK they are total thieves and great that their registered office is a mile from my door. Show details
Hany G.
Hany G.
  Verified

Please avoid this company by any means

I have placed an order with this website for the cost of 173 AED , one month later they deducted 699 AED from my credit card as annual membership although I didn't opt for it , tried to call them but no response, they have shifted their landline number to automated chat to avoid customers they are stealing money from them Show details
Chamath Ariyasinghe
Chamath Ariyasinghe
 

Actually legit

Reading this made me worried this was a scam but actually product arrived in a timely fashion as advertised and I even had to change my address (prior to shipment) and it was easy to do with the 24/7 chat support Show details

Questions & Answers

Arjon G.
Arjon G.

is desert cart real or no?

Gordon
Gordon  
Steve H
Steve H

Which Courier company do you use in Australia>

Steve H
Steve H  

Why no response?

JanRuff
JanRuff

I want to order another4 202 L’Oréal Paris infallible pro glow foundations. Please help me. Thank you so much.

See all Desertcart questions

Details

CategoryShops and Online Shops
Offers Free Standard Shipping No
Visit official website

Contact info for Desertcart

Extra Information

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.