Refunded through bankTerrible I did manage to get a refund through my bank Show details
SCAM. THEY STOLE MONEY FROM MY CREDIT CARDI cannot express how livid I am. This disgraceful company is an ABSOLUTE SCAM. I wish I had found these reviews before I ordered from them. I ordered supplements for my dog and besides the fact that I never got the product, I FOUND fraudulent charges of USD 130 on my credit card right after I used it to pay on their website. I know for a fact that they stole the money because I had not used that credit card in the past months except to pay on their website. Luckily, I blocked my card right after I noticed those charges, otherwise I am sure they... Read more would have continued stealing!! they used my credit card to purchase online Games and buy game subscriptions. IT IS INSANE. I reached out to them to get a refund but since they are scammers, of course they wouldn't give me one! This company needs to be SUED.
Never order your needs from this website or you wont get it!!!I placed an ordered for the value of SAR 4978 through Desertcard website on 03 Jan 2024. Originally I supposed to receive my delivery by Jan 13 to 17. I got an email regarding late delivery of my order and the new delivery date become Jan 23rd 2024.
On Jan 25 Desertcard informed me that my order disappeared and if I need, I need to re-order it at no extra cost and the customer service emailed me that the new estimated delivery is by Jan 29 to Feb 03.
Again, I got an email regarding late delivery of my replacement order and the new delivery dat... Read moree become Feb 15 ish. I contacted your customer service Jan 28 and ask for more accurate delivery date. The operator informed me that delivery will happen on March 11. I cancelled my order as I gave up and DO NOT TRUST this website anymore. I paid one month interest on my Canadian credit card, I lost about CAD 75 because of exchange rate different between Jan end and Jan 03 and I have no product in my hand. Now they say another 10 days to refund my money. God knows when is this 10 days is over. Who is responsible for my CAD 85 ish lost? I recommend that never ever order from this website. Not reliable, not responsible and not committed to their promises.
Extremely bad customer service- do not useI recently had an experience with Desertcart's Pro Membership that I feel compelled to share. Initially, I did not receive any reminders when my Pro trial period was nearing its end. This lack of communication was concerning, especially since my account activity clearly shows minimal usage, making me question how I was even enrolled in this membership.
The transparency of Desertcart's sign-up process for their Pro Membership is questionable. The membership fee is quite high, and yet, the option to cancel is not straightforward. I was informed ... Read morethat since I did not cancel the subscription within the trial period, my card was automatically charged for an annual subscription. This practice seems unfair, particularly for customers who, like myself, may not recall opting in for such a service. Given these issues, I have decided to discontinue my association with Desertcart. I believe it's essential to have clear and honest communication from businesses, especially when it involves automatic renewals and payments. I was disappointed with the service and the approach taken by Desertcart in this matter. I will not be using their services in the future and feel it's important to inform others about my experience. To anyone considering Desertcart's Pro Membership, I advise caution and recommend thoroughly checking your account and communications to avoid similar situations.
Absolute Scammers DONT risk your moneyI purchased a product (Harley exhaust Baffles) that clearly stated "Quantity 2". I saw an earlier review from a customer (purchasing the same product) saying they only received 1 of the same products, so I screenshot my order.
Two weeks later I received my order BUT only 1 of the Motorcycle Baffles arrived (not 2 as per the order and product description).
I then spent the next 3 months chasing the 2nd Baffle. They tried to coax me into buying another of the products stating that I had "misread the product details".
12 weeks later and after ma... Read moreny emails I received a refund (less $50 for admin charges?). I tried to fit the product to my motorcycle this week and it doesn't even fit my Harley model. Don't waste your time purchasing from these guys, the risk is too high with NO satisfaction guaranteed. Their business is clearly built on scamming customers! Their after sales service is simply Lip service with a big chunk of Bulls#$@t.
REBOUNDER BROKEI feel sick after reading the reviews. I researched before I bought this product. I bought a rebounder and a safety bar. The rebounder said it had a tolerance for 155kg but it broke while a 75kg person was using it. Why arent we protected from these dishonest, degraded, disgusting people who run these businesses and scam us? Show details
Desertcart are a scam company - DO NOT USE!!! They steal money from your bank with no warningI bought some vitamin pills which arrived late and were all smashed up and unusable. I demanded a refund and asked for the 'membership' (which gets you free postage) to be cancelled. They agreed but only part refunded me. I then discover a month later they took £192 from my bank account with no warning. I complained and said I had asked for the account to be cancelled. They just kept lying and making excuses and I never received the £192 back into my account. CROOKS <<<<< LIARS >>>>> CHEATS >>>> THIEVES. DO NOT TRUST DESERTCART, you have ... Read morebeen warned. And they have just taken another £192 a year later again with no warning. That £384 STOLEN!!! See for yourself their ''customer service'' totally evades the question of refunding me, saying it's been referred to senior management. They never get back to you and you cant access the account to cancel it. You will lose your money. They are liars. They WILL steal your money.
Order made and cancelled within secondsTried to order some Ferrero Pocket Coffee through this site. Within two minutes of the order being received after clicking on the products stating there was stock, suddenly the order was cancelled after the card authorisation occurred.
How can an online company in 2023 not have integrated inventory management?
Site when ordering was glitchy and painful to navigate but to have an order cancelled after being placed just adds another level of poor customer service.
I managed to find the same product on eBay for a cheaper price without the poor experience, so Desertcart is now redundant to me. Show details
AvoidAfter 3 weeks not delivered. Asked where is was - told need extra postage of $350. The item did not costn that much. Claimed they had sent email - they hadn't Show details
SCAM - SCAM - SCAMWe ordered and paid for item, after 4/5 weeks the item had not arrived. When I contacted them I was told it had been delivered & signed for (not delivered to our address) I asked for proof of delivery, this was ignored. They would not try to resolve this issue, They would not resend or refund just kept our money RIP OFF SCAM.
Don't use the site, you won't get what you paid for!
Very impressiveWanted a lighting product from US but would not ship to AUS. Desertcart facilitated the delivery for me. Show details
Stay away!!! FRAUD!!!!Stay away!!! Fraud!!!
3 months after the purchase, they have charged me with £179 membership fee with no prior communication!
Refused to give a refund despite the 14-days cooling off period law!!! Reported to UK Consumerline Show details
james good hand director is a thiefsecretly they wait a month then take £179.00 from your account they call it PRO service, there is no pro service this company i am report to the inland revenue UK they are total thieves and great that their registered office is a mile from my door. Show details
Please avoid this company by any meansI have placed an order with this website for the cost of 173 AED , one month later they deducted 699 AED from my credit card as annual membership although I didn't opt for it , tried to call them but no response, they have shifted their landline number to automated chat to avoid customers they are stealing money from them Show details
Actually legitReading this made me worried this was a scam but actually product arrived in a timely fashion as advertised and I even had to change my address (prior to shipment) and it was easy to do with the 24/7 chat support Show details
Questions & Answers
is desert cart real or no?
Desert cart is real but the problem is that when you buy something, you are actually also signing up to pay £180 annual fees for membership. This is not clear when you buy something and the company re... Read morefuse to reimburse you when you see they have taken your money. This feels like a complete rip-off. Further, you are also signing up to annual payment of this membership sum so you have to remember to cancel the subscription. My advice: don't buy from them
Which Courier company do you use in Australia>
Why no response?
I want to order another4 202 L’Oréal Paris infallible pro glow foundations. Please help me. Thank you so much.
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