Dr Comfort Shoes

Purchased this brand through the podiatrist office as recommended by them for plantar fasciitis. The shoes made my feet hurt so much that I was barely able to walk at the end of the day. I wore them less than 3 weeks with custom orthotics. As soon as my work day was over I took them off and had pain for 3 days after wearing them. The podiatrist… Read more

said they have contacted the company with no response. It was a $300 lesson I won’t repeat. I have since purchased another shoe which is helping and wear daily with no problems. Now I need to find someone to buy these barely worn shoes to get some money back!

I have three pairs of their sandals, all of which are great. That is, until I ordered another pair. As of this writing, I have sent back two pairs of sandals because the straps are either too tight or too loose. Customer service is very slow in responding and clueless -- suggested I send pictures of the errant straps. Like, are you kidding me?… Read more

Refunds take weeks. I have lost all confidence in them. I am so disappointed as I sit and wait for another refund.

Been in the work field 55 years Dr. Comfort shoes are the best shoe I have ever found all comfort after all day still comfort best shoe I have ever purchased hands down. Show details

Customer service for online orders is horrible! I had a problem with the address the shoes were being sent to. They told me I would need to call FedEx. I called FedEx, who told me I would need to contact the shipper. When I called Dr Comfort back, they said they would not do anything. There was no empathy at all or willingness to help. I was… Read more

so shocked at the 2nd reps attitude, I even asked, "So you're not willing to help?" His response was, "No, we will not help you with this." I finally got the shoes. The quality is mediocre at best and they didn't fit well. Normally, I would try another style, but I'm too unhappy with their poor customer service

DO NOT use this company, they are a rip off. Ordered wide shoes for a fixed price and the next day that amount plus $7.21 and a separate charge of $1:00 was posted to my credit card. I called and was told it was a "hold" and would be reversed when the shoes shipped. Shoes shipped about 4 days later, and the charge was not reversed. Then, the… Read more

original price of $130.68 was reversed and another charge of $174.45 was posted to my card. I had to call twice to get the additional charge reversed (many sorry for the inconveniences). Meanwhile I received my shoes which didn't even come close to fitting and sent them back for a refund. They recieved my shoes on 4/1/2025-today is 4/28/2025 with 3 separate phone calls to bug them and the same old nonsense-we are working on it and I still don't have my refund. Save yourself some grief by not buying from them.

Don’t touch them – This is another total rip off company, the shoes look great the price looks good but what you get is flimsy I’ll fitting shoes made in china, the sizing guide is a joke I usually take a 42 shoe I erred on safety and ordered a 44 and when it arrived it was so narrow I could only get half my foot in, they state they are extra wide and it a joke,… Read more

lucky I went through PayPal I got my money back, if I hadn’t I would never have seen it again they won’t answer you at all please please save your money and don’t buy this rubbish

Love the shoes, cant keep the soles from coming off. Had to contact cement them twice – Bought the shoes and in less than 2 months the sole was pealing off. Took them back and they did replace them. About 3 months later the sole began to peal on this pair also. I just contact cemented it back on. Now the sole is pealing off again. Great shoes if you have a good supply of contact cement....... Show details

Ordered the shoes on the 21st of May ..... still no shoes?!?! – They seem happy to take your money, but no shoes in over two months? And can't seem to find anyone to help?!?! Would help if there was a contact number here in Australia. Show details

I can walk normally again! – I was suffering with some kind of painful foot condition which affected my ball of the foot/front foot and pain also radiated to the outer side of the foot. I could not touch the ground, walking was out of question. The pain would kick in and go away on its own with some rest. It started in 2018 but was never diagnosed properly. GP said can be… Read more

stress fracture, can be worked out muscles and ligaments. Went to Physio a couple of times too but whatever they said, it didn't seem to satisfy me.

Fast forward 2020 the pain kicked in again, this time it was worse than ever before but had happened after a long time (1.5-2 yrs) i went to podiatrist and she said I don't know what it is! I can see that you are in too much pain, better get Xray and ultrasound done.

Another GP visit, an Xray and 2 ultrasounds later it was diagnosed that I had Bursitis. I don't know if it was the only problem I had or it was a combination of problems. As my pain was too bad for just a small bursitis. I got cortisone injection in my foot which fixed the pain. However I still could not walk normally! The range of motion of my foot was lost, the foot won't stretch in normal way as it should.

I felt that whatever footwear I had was not designed to help me walk properly. They had some shortcomings which would either strain my forefoot or Achilles tendon. And I needed a shoe that is easy on both, heel of the foot and front foot as these tendons are all connected.

I went to another podiatrist and he recommended me Dr. Comfort shoes! He gave me a pair to try on and they absolutely felt great! I started walking normally without a limp in his office! The shoe felt so comfortable! Better than the 240$ Asics Gel sole shoes that I was wearing!

I decided to buy a pair of Dr. Comfort Classics and I could not be happier! I could literally not walk without limping in any shoe that I had at home! And walking would deteriorate my foot as it would stress out my already inflamed bursae and strained my muscles/ tendons. Dr. Comfort immediately fixed that problem! I was able to walk without staining my problematic foot!

Day & night difference! I feel like with these shoes, road to recovery has started. I can feel that there is no pain or stress when I walk! The sole is appropriately soft, the heel is appropriately higher than the front foot, helping you to roll your foot as you take a step. The shoe is wider in the top so that small toe has ample space and is not squished to the side of the shoe.

These shoes are highly recommended for any one who is on their feet all day. Anyone who has to walk a lot/ Have foot issues. Check their website and chose a foot wear accordingly.

I am very satisfied customer! Will buy a few more pairs.

P.S. I can't say about durability but my podiatrist was also wearing Classics and said he has been using them over 2 yrs.

tongue could be a little wider – I told the sales person that I had a high instep, she had to order larger size shoes in for me and not many made with velcro strap or straps for older people, anyway shoes quite comfortable but hopeless with the size of the tongue for people with broader, high insteps, where opening meeting with velcro strap pulled across, edges stick into my feet! Show details

Unfortunately wrong fit – the rep for this company fitted me for my shoes when she was in our store . They felt good at the time but in a week I had to add velcro to the strap because it wasn't long anough. Me feet kept hurting eventually it was so painful I had to look for new shoes. Went to athletes foot and was fitted. Found out the shoes I got from rep were wrong… Read more

size to big. and im not a wide foot which I was given by rep. I'm smaller foot narrow shoe not large wide ..... wasted money , time, and a lot of money. And a he'll of a lot of pain for months thinking I had correct shoes.never again.

Poor Quality - High Price – Sadly the slippers I ordered were poor quality, made in China, and over priced. Will be looking elsewhere in future. Very disappointed with DJO Global who handles Dr Comfort. On returning slippers was advised there would be 5 days quarantine. What the ????? Show details

Poorly made shoes at a high price – I had a local podiatrist fit me out with a set of Dr Comfort shoes to assist me with my back pain but within a month or two the fabric in the heel area had broken down and the hard plastic heel insert had started to damage my skin so I just put them in the cupboard and never went back . I have never had such a poor quality shoe "EVER" and… Read more

considering this is sold as an orthopedic product it is even more disappointing.

This shoe is meant to be a slip on shoe with tensioning through the laces if required - it has been a painful experience both physically and financially - they lay in the back of my cupboard to remind me to do better research next time.....

I DO NOT RECOMMEND this shoe very disappointing....

DO NOT BUY THESE SHOES – The finest quality comfort footwear!! WHAT A JOKE! Spent $253.00 on shoes I expected to last a couple of years not 3 months.Dr comfort doesn’t stick by their 6 month repair or replacement warranty.Fabric on the top of the shoes is peeling back but apparently they are scuffed so unable to replace or repair.These shoes were used solely inside for retail work.Dont waste your money on these poor quality shoes.