Formerly trading as RSL Art Union.
I’ve had a very positive experience with Dream Home Art Union. Their communication has been clear, the process is easy to follow, and everything feels professionally run. I appreciate how straightforward the entry system is and how transparent the prize information has been. It’s a fun and well‑managed art union, and I’m happy to support it. Show reply
You guys ARE THIEVES STOP TAKING 30$ A MONTH OUT OF MY ACCOUNT I BOUGHT ONE FREAKIN TICKET AND YOU CONTINUE TO TAKE $ OUT. BUNCH OF THIEVES. And if you give me the [Content Removed] about read the fine print again I WILL SCREAM I have changed my bank account twice now in an attempt to STOP THIS .Yet it still comes out. I have done what is asked of… Read more
me to STOP THESE TRANSACTIONS according to the instructions WHICH TOOK AGES TO FIND AND DID NOT WORK I have called the numbers on the cease instructions and still coming $out. And I do not give a [Content Removed] that it helps lots of people in need. I am on a pension living week to week and there are times when I DO NOT EAT. I supported this charity to start of when I was working .I don't work anymore due to illness ( cancer). SO CEASE TAKING $ OF MY ACCOUNT.
Reviews with attachments
GLEN nice experience – I think it's a great cause and a very good organization recommended to anyone Show reply
What an amazing way to be able to give back and at the same time be able to dream about perhaps winning one day! Show reply
Unable to stop – I purchased a ticket thinking it would be a one off purchase. Little did I realise they’d started taking money from my account on a monthly bases. I emailed them stating I did not give permission for any further purchases to be made. I had to make sure there was no money in the account to stop the transaction. They also asked for the administrator of the account to contact them as they were unable to stop payment. DO NOT BUY THESE TICKETS.
Hi, We appreciate you taking the time to… Read more (+1 reply)
Scammed! Avoid do not give them Ccard details – I was approached at Moggill coles to buy one $30 ticket. I thought that I would do a good deed as this is a lot of money for me. I'm a disabled pensioner. I've just discovered that they have been taking $30/week from my Credit card. I've had to cancel my card as they are shady. I'm out nearly $300. Never again!
Taking from a kid – My son received a letter saying his account will be debited regularly, he’s not even 18! So cunning that you’d trick a young person who doesn’t even make much money.
Latest follow-ups
Viewing beautiful homes and units, living with hope, that one day I could own a dream home art union prize. A true adventure every month. Show reply
Follow-up · MY FAMILY AND I ARRIVED IN AUSTRALIA 54 YEARS AGO. WE HAVE LIVED HAPPILY IN THREE DIFFERENT AUSTRALIAN STATES. I HAVE BEEN AN RSL, NOW DREAM HOME SUPPORTER FOR OVER (GIVE OR TAKE) 45 YEARS. I STILL HOPE! HOWEVER, I AM HAPPY TO KNOW THE DOLLARS THAT ARE SPENT BY ME EVERY MONTH, GO TO FAMILIES THAT REALLY NEED MY HELP.
I had a great experience with the sales representative, he was very helpful Show 2 replies
Follow-up · Yes I bought 3 tickets, plus he helped me to organise another 3 tickets to purchase, which came straight out of my account. What made it great, well I felt very comfortable talking with him. He made sure I understood what he was saying. How was he helpful, Well usually I have found that people that are selling something can be a bit pushy. He was not, I found him to be very informed on what he was selling, it just made the experience nice.
I have been a VIP for years but I signed up for tickets per draw not a monthly subscription which means my donation/contribution has now doubled per year. Apparently a email was sent out (missed it) and I only realised when I got more tickets for… Read more
Draw 427 and upon checking my bank statement another withdrawal! I am absolutely confident that I will not be the only one who gets a surprise when they realise that RSL has decided to double dip. RSL you can yell from the rooftops about the extra draws for VIPS but it is still a numbers game, you have by your projection doubled your VIP contribution per year without factoring in those who will leave and at a time when many people are struggling to pay bills the fact that you have decided to move the goal posts shows that you have not read the room are not in touch with the financial plight of many and have forgotten that the majority of your VIP members are in that unfortunate boat but have still been supportive. Does it pass the.pub test NO does it mean my money will be going to another charity YES Shame on you
Follow-up · I have decided to suspend my VIP membership and I will look for a charity such as Mater Homes
Oh I do expect a generic response saying sorry blah blah blah and to contact Customer Support (done that) as well as A Current Affair
Positive reviews
I am a VIP member, very easy system that is automated for a monthly ticket- so I never miss out. The prizes offered are outstanding. And there is always the satisfaction of supporting veterans when you’re not lucky enough to win. Show reply
While there are many worthy causes, out there, the Dream Home Art Union supporting RSL ADF Veterans is something I personally feel strongly about. Most people will never fully comprehend what many veterans went through, or continue to go through, in defending our country, our freedoms, and our way of life, nor the lasting consequences that can… Read more · 1
come with that service.
So thank you, Dream Home Art Union, for supporting RSL and ADF veterans through the work you do and the assistance you provide to service men and women and their families.
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Great Home Art Union with the best prizes of them all. I also believe it is a more than worthy cause to support. Fairly priced tickets with lot's of incentives to become a VIP member. Show reply
Negative reviews
My elderly mother gave them $50 donation beas her first husband died a vet. The salesman (or representative if you prefer) took advantage of that and signed her up to a reoccurring monthly payment. She couldn't opt out and every time she contacted someone, they tried to talk her into a lower payment plan and said she couldn't cancel as she had a… Read more
contract. I called them and they agreed to cancel her reoccurring payments. Now she gets daily emails asking her to resign up and they cannot be unsubscribed from. The unsubscribe link is broken and the phone number (1300775888) doesn't get answered. They are so insincere, just another scam.
Hi Peter, Thank you for sharing your… Read more
I just thought I would put my thoughts on paper about your high pressure and somewhat duplicitous marketing. I was asked to help veterans by one of your collectors. We had been hosting a veteran recently with all of the common PTSD issues, so I did want to help. I got my wallet out and offered a $50 note. I was informed that it had to be a credit… Read more
card, and that this wasn’t a donation but an entry to a lottery. At this stage I was concerned that this was not actually a straight charity but somewhat of a pseudo-charity where a lot of the funds are absorbed by administration costs.
After I had produced my card the “volunteer” started taking down my details and just happened to mention that this was actually a subscription and I would be debited monthly. I should have walked away, but the volunteer played the “just think about the veterans” card kept me in the game.
Subsequently I have now found numerous reviews regarding Dream Home Art Union and the difficulty in removing your details. I have been receiving regular texts and emails imploring my to further help the veterans and buy further tickets. What I really want is a genuine veterans charity, and not a well oiled marketing maching.
I note that there is no option to actually remove your subscription, but only reduce your commitment to a minimum $5 per month. I have contacted Dream Home via their website, and have mailed a physical letter clearly stating I want my subscription cancelled and details removed from their systems. From other reviews I susptect I will be talking to my bank to prevent further debits, and seeking legal advice.
Hi Andrew Hart, Thank you for your… Read more
I’ve supported RSL for years because I believed in what they stood for. That trust is now gone. What I believed was support on a per-draw basis has now become a monthly subscription, effectively increasing my yearly contribution without a clear, conscious decision on my part. I only realised after seeing extra tickets and then noticing another… Read more
withdrawal from my account.
The outcome is simple, loyal supporters are paying more each year, yet receiving less value. Buying the same tickets twice makes no sense, especially when the benefits don’t match the increased cost. This change doesn’t feel like it was made with supporters in mind, especially at a time when many people are struggling with rising living costs.
If you’re considering becoming a VIP, please read the fine print carefully and think twice — no matter how enticing the prizes appear.
After years of support, I’ve made the difficult decision to cancel my VIP subscription and support some other charity instead.
Hi John. Thank you for taking the time to… Read more
Recent reviews
The latest prize home by RSL is an absolute standout and totally worth purchasing a ticket. Overlooking Rainbow bay on the Gold Coast doesn’t get any better than that. Here’s hoping I win . Show reply
The guys I spoke with were great. NOT at all pushy. They know how to have a laugh. Their names.... Walker Murphy & Josh Chigwada (sorry if I spelt that wrong Josh) very friendly. Show reply
As a veteran myself, I love supporting this lottery every month and the work they do to support veterans in need. Winning the Sunshine Coast prize home would be a dream come true for this medically retired veteran! Show reply
RSL is a top charity to support. You know when you buy a ticket(s) the funds are directed to a great cause. Whereas if you buy general lottery/ number game tickets you do not know where your money goes & what it supports. If you knew you may decide against buying them. Also, RSL Dream Home Art Union is generous. If you win, the property value… Read more · 1
would allow you to sell & purchase/build the style of home where you really want to reside. Whereas most other charities offer lesser valued prizes & for the most part that means if you sell the prize you may not have sufficient funds to purchase or build where you really want to live. RSL offers some inspiring properties but if not your dream home/ location RSL facilitates you being able to buy your dream home. Win Win.
Well I always say you have to be in it to win it!!! The homes are amazing the furnishings are beautiful and the combination of tickets is affordable ,so it’s up to the individual to choose,and who wouldn’t want a beautiful home gold bullion and a new car depending on the prizes,I wait each month hoping it’s me that gets that call ,how exciting it must be and life changing. Show reply
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It was. Well explained at any time I can alter subscription. Supporting ex servicemen & women Show reply
I love the homes and apartments you build, and the locations all have fantastic views. The price of a ticket is very reasonable. Show reply
Hi. I have been buying tickets for many years now and have found the experience to be very rewarding . I can’t protect my country but can help those who can. Show reply
Great prizes & great customer service, to win is a life changing experience also helping veterans Show reply
Fantastic raffles and prizes to won at a reasonable price Show reply
Fabulous prize homes, beautifully styled by experts and reasonably priced tickets. Show reply
Love the idea of a choice of what to do with the prize. Show reply
A wonderful service that offers great prizes while providing an excellent charitable cause : ) Show reply
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Hi Leah, Thank you for sharing your… Read more