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2Dream Home Art Union

Dream Home Art Union

 Verifieddreamhomeartunion.com.au
2Dream Home Art Union
3.1

258 reviews

Positive vs Negative
37%4%59%
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Formerly trading as RSL Art Union.

258 reviews
4 joanna M.  · Very well described and explained, friendly and well mannered ticket seller
5 Thimbles  · All homes well located, great styling and proceeds go to help the Vets
5 Pat D  · You can have A little hope every month for a great cause and it doesn’t cost much.
5 Margaret  · Affordable way to support our veterans and the chance to win a beautiful home.
5 VIKI  · It was. Well explained at any time I can alter subscription. Supporting ex servicemen & women
5 Ann W.  · I had a great experience with the sales representative, he was very helpful
Leah K.
Leah K.VIC
 

You guys ARE THIEVES STOP TAKING 30$ A MONTH OUT OF MY ACCOUNT I BOUGHT ONE FREAKIN TICKET AND YOU CONTINUE TO TAKE $ OUT. BUNCH OF THIEVES. And if you give me the [Content Removed] about read the fine print again I WILL SCREAM I have changed my bank account twice now in an attempt to STOP THIS .Yet it still comes out. I have done what is asked of… Read more

me to STOP THESE TRANSACTIONS according to the instructions WHICH TOOK AGES TO FIND AND DID NOT WORK I have called the numbers on the cease instructions and still coming $out. And I do not give a [Content Removed] that it helps lots of people in need. I am on a pension living week to week and there are times when I DO NOT EAT. I supported this charity to start of when I was working .I don't work anymore due to illness ( cancer). SO CEASE TAKING $ OF MY ACCOUNT.

Dream Home Art Union
Dream Home Art Union    

Hi Leah, Thank you for sharing your… Read more

Reviews with attachments

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Rachel T.
Rachel T.NSW4 posts
 

What an amazing way to be able to give back and at the same time be able to dream about perhaps winning one day! Show reply

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GLEN W.
GLEN W.QLD
  Fair Incentive

GLEN nice experience – I think it's a great cause and a very good organization recommended to anyone Show reply

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dee
deeSA11 posts
  Verified

double charged -twice in one week! – I signed up for this subscription a hundred dollars every 6 weeks - for the VIP membership, buying me bulk tickets each draw. It was explained to me perfectly, and I have no qhwams over amount, info or subscription. I was however double charged $100 for the tickets /VIP... but once in the 12/11, again on the 18/11. I was told that the $100 for… Read more

the subscription was actually signing me up as VIP and it was ONE deductiom of $100 not multiple charges $100 each in one week. I am happy to support this cause for years to come, but I do think this needs to be amended, with the 100 extra that was debited being rolled over in to another draw or at least someone calling to let me know what went on.

regards Donna

RSL Art Union
RSL Art Union    

Hi Dee, Thank you for your review and your… Read more

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Salvo
SalvoACT2 posts
  Verified

It was not explained to me ongoing donations are not tax deductible – I was convinced to make ongoing monthly donations but it was not clearly explained these are not tax deductible. Read the fine print. Misleading and deceptive conduct but my fault

RSL Art Union
RSL Art Union    

Hi Salvo, Thank you for sharing your feedback with… Read more

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burttiebeatle
burttiebeatleNorthern Territory2 posts
  Verified

Unable to stop – I purchased a ticket thinking it would be a one off purchase. Little did I realise they’d started taking money from my account on a monthly bases. I emailed them stating I did not give permission for any further purchases to be made. I had to make sure there was no money in the account to stop the transaction. They also asked for the administrator of the account to contact them as they were unable to stop payment. DO NOT BUY THESE TICKETS.

Dream Home Art Union
Dream Home Art Union    

Hi, We appreciate you taking the time to… Read more (+1 reply)

Latest follow-ups

MARGARET
MARGARET
 

Viewing beautiful homes and units, living with hope, that one day I could own a dream home art union prize. A true adventure every month. Show reply

 Follow-up  · MY FAMILY AND I ARRIVED IN AUSTRALIA 54 YEARS AGO. WE HAVE LIVED HAPPILY IN THREE DIFFERENT AUSTRALIAN STATES. I HAVE BEEN AN RSL, NOW DREAM HOME SUPPORTER FOR OVER (GIVE OR TAKE) 45 YEARS. I STILL HOPE! HOWEVER, I AM HAPPY TO KNOW THE DOLLARS THAT ARE SPENT BY ME EVERY MONTH, GO TO FAMILIES THAT REALLY NEED MY HELP.

Sharon A.
Sharon A.QLD6 posts
 

I have been a VIP for years but I signed up for tickets per draw not a monthly subscription which means my donation/contribution has now doubled per year. Apparently a email was sent out (missed it) and I only realised when I got more tickets for… Read more

Draw 427 and upon checking my bank statement another withdrawal! I am absolutely confident that I will not be the only one who gets a surprise when they realise that RSL has decided to double dip. RSL you can yell from the rooftops about the extra draws for VIPS but it is still a numbers game, you have by your projection doubled your VIP contribution per year without factoring in those who will leave and at a time when many people are struggling to pay bills the fact that you have decided to move the goal posts shows that you have not read the room are not in touch with the financial plight of many and have forgotten that the majority of your VIP members are in that unfortunate boat but have still been supportive. Does it pass the.pub test NO does it mean my money will be going to another charity YES Shame on you

 Follow-up  · I have decided to suspend my VIP membership and I will look for a charity such as Mater Homes

Sharon A.
Sharon A.   

Oh I do expect a generic response saying sorry blah blah blah and to contact Customer Support (done that) as well as A Current Affair

Positive reviews

VJay
VJayQLD5 posts
 

While there are many worthy causes, out there, the Dream Home Art Union supporting RSL ADF Veterans is something I personally feel strongly about. Most people will never fully comprehend what many veterans went through, or continue to go through, in defending our country, our freedoms, and our way of life, nor the lasting consequences that can… Read more ·  1

come with that service.

So thank you, Dream Home Art Union, for supporting RSL and ADF veterans through the work you do and the assistance you provide to service men and women and their families.

Jadesea
JadeseaQLD6 posts
 

Great Home Art Union with the best prizes of them all. I also believe it is a more than worthy cause to support. Fairly priced tickets with lot's of incentives to become a VIP member. Show reply

RKP
RKPVIC
 

The guys I spoke with were great. NOT at all pushy. They know how to have a laugh. Their names.... Walker Murphy & Josh Chigwada (sorry if I spelt that wrong Josh) very friendly. Show reply

Negative reviews

Peter N.
Peter N.QLD5 posts
 

My elderly mother gave them $50 donation beas her first husband died a vet. The salesman (or representative if you prefer) took advantage of that and signed her up to a reoccurring monthly payment. She couldn't opt out and every time she contacted someone, they tried to talk her into a lower payment plan and said she couldn't cancel as she had a… Read more

contract. I called them and they agreed to cancel her reoccurring payments. Now she gets daily emails asking her to resign up and they cannot be unsubscribed from. The unsubscribe link is broken and the phone number (1300775888) doesn't get answered. They are so insincere, just another scam.

Dream Home Art Union
Dream Home Art Union    

Hi Peter, Thank you for sharing your… Read more

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Andrew Hart
Andrew HartNSW5 posts
 

I just thought I would put my thoughts on paper about your high pressure and somewhat duplicitous marketing. I was asked to help veterans by one of your collectors. We had been hosting a veteran recently with all of the common PTSD issues, so I did want to help. I got my wallet out and offered a $50 note. I was informed that it had to be a credit… Read more

card, and that this wasn’t a donation but an entry to a lottery. At this stage I was concerned that this was not actually a straight charity but somewhat of a pseudo-charity where a lot of the funds are absorbed by administration costs.

After I had produced my card the “volunteer” started taking down my details and just happened to mention that this was actually a subscription and I would be debited monthly. I should have walked away, but the volunteer played the “just think about the veterans” card kept me in the game.

Subsequently I have now found numerous reviews regarding Dream Home Art Union and the difficulty in removing your details. I have been receiving regular texts and emails imploring my to further help the veterans and buy further tickets. What I really want is a genuine veterans charity, and not a well oiled marketing maching.

I note that there is no option to actually remove your subscription, but only reduce your commitment to a minimum $5 per month. I have contacted Dream Home via their website, and have mailed a physical letter clearly stating I want my subscription cancelled and details removed from their systems. From other reviews I susptect I will be talking to my bank to prevent further debits, and seeking legal advice.

Dream Home Art Union
Dream Home Art Union    

Hi Andrew Hart, Thank you for your… Read more

John
John
 

I’ve supported RSL for years because I believed in what they stood for. That trust is now gone. What I believed was support on a per-draw basis has now become a monthly subscription, effectively increasing my yearly contribution without a clear, conscious decision on my part. I only realised after seeing extra tickets and then noticing another… Read more

withdrawal from my account.

The outcome is simple, loyal supporters are paying more each year, yet receiving less value. Buying the same tickets twice makes no sense, especially when the benefits don’t match the increased cost. This change doesn’t feel like it was made with supporters in mind, especially at a time when many people are struggling with rising living costs.

If you’re considering becoming a VIP, please read the fine print carefully and think twice — no matter how enticing the prizes appear.

After years of support, I’ve made the difficult decision to cancel my VIP subscription and support some other charity instead.

Dream Home Art Union
Dream Home Art Union    

Hi John. Thank you for taking the time to… Read more

Recent reviews

Jenny Lichten
Jenny Lichten3 posts
 

The latest prize home by RSL is an absolute standout and totally worth purchasing a ticket. Overlooking Rainbow bay on the Gold Coast doesn’t get any better than that. Here’s hoping I win . Show reply

Mandy
MandyQLD2 posts
 

I am a VIP member, very easy system that is automated for a monthly ticket- so I never miss out. The prizes offered are outstanding. And there is always the satisfaction of supporting veterans when you’re not lucky enough to win. Show reply

Nerine M.
Nerine M.2 posts
 

As a veteran myself, I love supporting this lottery every month and the work they do to support veterans in need. Winning the Sunshine Coast prize home would be a dream come true for this medically retired veteran! Show reply

Rosie
RosieQLD
 

RSL is a top charity to support. You know when you buy a ticket(s) the funds are directed to a great cause. Whereas if you buy general lottery/ number game tickets you do not know where your money goes & what it supports. If you knew you may decide against buying them. Also, RSL Dream Home Art Union is generous. If you win, the property value… Read more ·  1

would allow you to sell & purchase/build the style of home where you really want to reside. Whereas most other charities offer lesser valued prizes & for the most part that means if you sell the prize you may not have sufficient funds to purchase or build where you really want to live. RSL offers some inspiring properties but if not your dream home/ location RSL facilitates you being able to buy your dream home. Win Win.

Maria S.
Maria S.QLD
 

Well I always say you have to be in it to win it!!! The homes are amazing the furnishings are beautiful and the combination of tickets is affordable ,so it’s up to the individual to choose,and who wouldn’t want a beautiful home gold bullion and a new car depending on the prizes,I wait each month hoping it’s me that gets that call ,how exciting it must be and life changing. Show reply

Kazza
KazzaQLD2 posts
  Verified

Whether I win or not, I know my ticket money is going to assist the veterans who have suffered physically or psychologically for the sake of the citizens of this country, and also helps the families who are let to pick up the pieces after their loved one has been in combat. This is a debt we can never hope to repay, but I am more than happy to… Read more ·  1

support this cause. If I happen to win one day, then what a great blessing that would be. The RSL prize homes simply get better and better!

Mercedes Y.
Mercedes Y.NSW
  Fair Incentive

Helping our Veterans was the reason I joined the art union many years ago and I hope my small contribution has has been helpful... the prizes on offer are fabulous and I'm sure are gratefully received by the lucky winners. Good on you Dream home Art Union. Show reply

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Greg
GregVIC
 

Dream Home Art Union prizes are always magical homes in beautiful places. They go to such lengths to provide for every want or need and provide homes filled with treasures and comfort. They really care about their customers while caring for our veterans. Wonderful prizes. Show reply

Stoney
StoneyNSW6 posts
 

After being a VIP for over 25 years I'm absolutely astounded that they can double the amount debited to my credit card, (we are talking hundreds of dollars). Called to enquire about this and was informed an email was sent out explaining new billing etc. I requested they resend as I must of missed it. After a week went by still no email so called… Read more

again and cancelled my VIP subscription. Over the years i would have spent well over $15000 (probably a lot more) and thats how they treat loyal donors. Whoever made the decision to raid the bank accounts of unsuspecting generous/loyal customers needs to have their heads read! It surely verges on being illegal not to mention unconscionable.

Dream Home Art Union
Dream Home Art Union    

Hi Stoney, Thank you for sharing your… Read more (+4 replies)

Kristina W.
Kristina W.NSW5 posts
 

Its easy to purchase tickets & I have been buying since 1995, never won anything, its about satisfaction that the money goes towards a good cause & that's why I buy when I can even thought my situation is the best these days Show reply

simone
simoneQueensland
 

We can do without this. Surely if care, every member then must be able to close their account themselves. Yes, privacy is what we fight for now. But RSL shrugged its shoulders to modern warfare. How unfair. As after contacting, still no assistance.

Dream Home Art Union
Dream Home Art Union    

Hi Simone, We take privacy very seriously,… Read more

Yaj
YajNSW2 posts
 

Do you want to be part of a hacking disaster? CAUTION: No facility online to close member account and protect your valuable privacy. Ofcourse, all requests have fallen on deaf ears, and bot-like emails from RSL.

Dream Home Art Union
Dream Home Art Union    

Hi Yaj, Thank you for sharing your… Read more (+1 reply)

Peter H
Peter H2 posts
 

What a lovely surprise being informed that we had won $2000 in the RSL Dream Home Art Union VIP Every Day Draw. The manner in which we were informed (by telephone) was also a treat, Taryn wad a joy to speak to over the phone explaining everything in detail, but also simply as to how we could claim our prize, clearly an excellent ambassador for the… Read more ·  1

charity. We have been VIP members for the last 5 years, emigrating to Australia from the UK to be with family, being a retired Police Officer and recognising how important charities such as the RSL are we were more than happy to sign up as VIP members, recognising the excellent work that is carried out to support service personnel. The win was a pleasant and unexpected bonus. Thank you.

Topher D.
Topher D.NSW
 

Dream Home Art Union have fabulous houses/apartments as prizes. sometimes including gold, and/or vehicles. Ease of purchace, and a great cause is funded with your ticket purchases. Show reply

Joyliz
JoylizVIC3 posts
 

More exclusive bonus draws a year, bigger prizes and beautiful locations. VIP loyalty membership completely flexible. Ticket prices very affordable. The new name of Dream Home Art Union inspires just that. Show reply

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