Dyson Supersonic Hair Dryer Stand Questions & Answers

Please get in touch with our Dyson Experts and we will be happy to help get this sorted. Our team are available via external link  and look forward to assisting you.

I have already done this.

Thank you for letting us know. We'd encourage continuing discussion with our Dyson Experts via the methods of contact in the link above.

We look forward to getting this sorted if not already.

We are sorry to hear about this. We trust this has been sorted, however if we can assist further our Dyson Experts can be reached via phone, Facebook Messenger and Live Chat with our details found here: external link 

Just took the 4th replacement to Dyson service centre Melbourne and it was found that my supersonic attachments were the problem both clicked into the lower holder but not the top one. Dyson very kindly replaced one of the attachments so I could use the stand, also are going to refund purchase price once previous 2 stands are returned, just reconfirmed their superior customer care. Thanks Dyson

I’m now on my 2nd stand with exactly the same problem. Very annoying.

This certainly doesn't sound right and we will be happy to help get this sorted. Please just forward your details along with your order number (if possible) and serial number of your machine to https://m.me/DysonAustralia on Messenger or reach out via our methods of contact at external link . Our Dyson Experts will be in touch and happy to help get this sorted.

I have spoken to someone this morning, forwarded photos and the item is be8ng replaced. Thank you.

I have exactly the same problem. Stand has been replaced and still does the exact same thing with the top attachment under the dryer.

There was nothing wrong with my stand or replacement stand. The problem were the attachments. Somehow they had lost their magnetic properties. Dyson replace them. All ok now.