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F1 Australian Grand Prix

F1 Australian Grand Prix

F1 Australian Grand Prix
1.0

3 reviews

Positive vs Negative
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3 reviews
Don
Don21 posts
  Verified

THE WORST! Immediate accessibility training needed. It is not okay for any company to whitewash disability policy. When you allow people WITHOUT disabilities to buy wheelchair accessible seats (and then resell them OR joke online about now needing to rent a wheelchair) you know your accessibility team needs sacking. All accessible and ease of access tickets need to be behind a firewall. For every disability seat plus a carer, there must be a requirement for a companion card number at a minimum.

When you leave a (polite) voicemail message with Accessibility and Community Engagement because they don’t ever answer their phones, you would expect to hear back. No reply to voicemails, email follow-ups…. They absolutely ghost people with genuine disabilities. It has now been over two months and no reply from the accessibility team. Not a single one. That is DEPLORABLE.

Their sunflower program needs immediate revision. This works in airports and shopping centres, but not at F1. There were healthy, 20-30 somethings who sprinted to the accessible areas and seriously pushed and shoved non-ambulatory patrons out of the way to gain access to accessible areas. Later they claimed they had mild ASD but still refused to give up their seats for the elderly and infirmed. The staff (volunteers) were so lovely but could not do anything.

There is ABSOLUTELY NO REASON to open accessible areas to people without significant and genuine disability. It is extremely offensive to do so.

Ask the reviewer
Marlon M.
Marlon M.VIC8 posts
 

Disability Discrimination – This event is disgusting the way they treat people with disabilities

Danny
DannyNSW4 posts
  Verified

Melbourne F1 2023 booking fiasco – I am so disappointed with the Australian F1. My friends and I who add to about 18 persons have been regularly attending the Melbourne F1 since is started. First The Australian F1 took away our ‘Loyalty Reserve Seat’ and gave us a code to buy our seats which was very stressful for me to get but was somehow successful after buying two lots of five tickets by mistake. Luckily for me I managed to get rid of the extras five tickets thanks to the help that I got from Ticketmaster. This year I bought the so called ‘Token’ for $50 to get the privilege of buying my F1 tickets before they go to the public but when I got in most of the grand stand seats were sold previously to us getting the chance to buy. At first the system kept telling me to chose other seats even though the seats that I was choosing were marked as still being available. I could not get any of the seven seats that I needed. I think that the Melbourne F1 cares only about profits and does not care about the regular F1 followers. There will never be another Melbourne F1 race for me and instead my mates and I will start going to the Singapore F1

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