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Flooring Xtra
4.3 from 224 reviews

See the Best Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(176)
(9)
(0)
(5)
(34)
  • Job Satisfaction
    4.1 (30)
  • Product Quality
    5.0 (1)

Consumer Photos & Videos

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Natasha

NatashaMetropolitan Adelaide, SA

  • 2 reviews

No Integrity

published
Job Satisfaction

Great service - highly recommended

published

We had decided to remove the existing carpet from 3 bedrooms and replace it with a timber flooring similar to that which already existed in the rest of the house. After obtaining a number of quotes, Matt from Collingwood Flooring Xtra came out the cheapest by a significant margin and could also arrange installation within a week.

The installers did a fantastic job and we are delighted with the outcome. Based on our experience we could not recommend anyone more highly than Collingwood Flooring Xtra.

Job Satisfaction

renaldo

renaldo

  • 2 reviews

FANTASTIC

published

If anyone out there is looking for a great carpet company, go to Flooring Xtra at Burleigh and speak to Rod. We had fantastic service and carpet layers. Very professional company, We were very impressed and are very happy customers. A 5 star rating, well deserved. Thankyou Rod for all your help in getting that carpet in for us before xmas and keeping your word. Very much appreciated.

Job Satisfaction
Cel

CelPerth, WA

  • 2 reviews

Excellent

published

I chose Mandurah branch , I already had this vinyl planking down already. But wanted to put it into my bedroom too
Love love it.
They were prompt in coming to measure. And the installer did amazing job. Very well done. I would recommend them,

Job Satisfaction

Danny

Danny

  • 2 reviews

Stress-free carpet buying experience

published

We dealt with Kenn from Willetton who was very knowledgeable about the carpet he was selling. He made our buying experience very pleasant and informative. It was an easy choice to go with Flooring Xtra for our bedroom carpets!

Job Satisfaction

Looks amazing great job

published

The guys arrived first thing in the morning to start, worked all day and didnt stop and did an amazing job. Very neat and tidy and very professional. Highly recommended.

Job Satisfaction

Response to Christine 1 star review

published

I write this on behalf of the Council of Owners of the Strata company, the client.
Peter didn't pass the blame, he merely refused to deal with Christine as she was abrupt and rude.
Peter and Flooring Xtra delivered a top-class job, speedily, efficiently and perfectly. Thanks, Peter!

Job Satisfaction

Gail A.

Gail A.Central Queensland, QLD

Gladstone FlooringXtra

published

Very good service from FlooringXtra in Gladstone Qld. The team were helpful and informative, choosing the carpet and underlay was straight forward with the great help I received from Jess. I would definitely deal with them again. Gail.

The reviewer stated that an incentive was offered for this review


Christine

ChristinePerth, WA

  • 2 reviews

Poor Service - Pass the Blame

published
gazzaplus

gazzaplusSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Professional Organization-From start to Finish-Lawnton

published
Job Satisfaction
1 comment
Flooring Xtra
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Gavin

GavinSouth East Queensland, QLD

  • 3 reviews

Carpet - Molendinar store

published

Great service from start to finish. I popped into the showroom on a Tuesday and had a discussion with Anthony on options, he measured and quoted the following day and then installation was done a week later by Peter, a very friendly and helpful guy. Easy all the way and at the best price we received.

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

Lor

LorSouth East Queensland, QLD

  • 2 reviews

Love our floor!

published

Dealt with Lawnton Store, Queensland. The experience was a pleasure from start to finish with a great price and superb job at the end to compliment our new house. We have dealt with the same sales consultant for flooring in other properties we built and will always go back. Thank you and keep up the great service!

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

Stacy

StacySouth East Queensland, QLD

  • 3 reviews
  • 6 likes

Highly Recommend Morayfield store!

published

Highly recommend! From initial appointment with Harry in store to then laying the flooring. Everything was done to a high standard & I was happy with the entire process. Love my flooring!

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

DISAPPOINTED

DISAPPOINTEDSydney, NSW

Never Again!!

published

Carpet + Hybrid Floor
My carpet installation was delayed by 6 weeks. Only once I paid the deposit did they tell me about the delay.
In the meantime they had leveled out my kitchen floor, in preparation of Hybrid flooring.
I had to change everything because of delay with carpet.
I had made my deposit and they decided to keep more money then they had quoted for the kitchen floor. I was told by them that it was because I didn’t go ahead with the whole job. Absolutely rubbish.
I will never be using flooring xtra again!!
Complete dishonest, a complete rip off and a horrible way of doing business!!!!

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

Worst Service Ever Received

published

In the Mandurah Store, I recently experienced a horrible sales man. He was rude & unhelpful. It was an effort to help me apparently and he made sure I knew about it.

1 comment
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Colene F.

Colene F.South East Queensland, QLD

Flooring Xtra Browns Plains was great!

published

The team a Flooring Xtra Browns Plains was great. They provided a great quote and samples. Easy to deal with and laying team was courteous and efficient. Thanks Flooring Xtra my new carpet looks great.

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

mat

matSouth East Queensland, QLD

awesome job

published

Job well done, prompt, on time and good quality thoroughly recommended I will be using these guys again. price was right, the whole process was easy and stress free. Thanks

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

Glynis

GlynisSouth East Queensland, QLD

  • 4 reviews

Just love our new vinyl planking from grahams xtra flooring. Molendiner.the guys did an awsome job. Very professional.

published

Best job laying vinyl planking
Great service and price
Highly recommend
Guys did an awsome job. On time and cleaned up afterwards
Thanks jason and scotty and partner
Product is perfect
Looks amazing

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

Kaye n Jim

Kaye n JimSouth East Queensland, QLD

  • 2 reviews

Beautiful product and perfect installation

published

Purchased Quickstep Eligna laminate flooring together with Quickstep Quietstep Combilay underlay. Both the product are well made especially the underlay was excellent for my apartment as we are living on the 1st floor. The installation was perfect as every little details were done perfectly with lots of TLC. We are so happy dealing with Xtra flooring. They were good and accommodating and meet all our requirements. The installer was very professional, on-time and yet very attentive to details. It was a very pleasant journey for us and very, very happy with the results. Thank you Flooring Xtra. We definitely recommend highly the company, the products and the installation.

Job Satisfaction
1 comment
Flooring Xtra
Flooring X.Flooring Xtra

jemeraldo2000

jemeraldo2000AU

  • 3 reviews

Scratched by the time we moved the furniture back

published

This flooring is sold as being durable and hard wearing with a 25yr warranty, and yet it has multiple scratches within weeks of being laid - weeks being how long it has taken us to lay new floors and carpet through the house, new skirting boards and a coat of paint and finally replace rugs and furniture. The house will soon be put on the market and we have no interest in repeating the entire process (except for the carpet) because this product is so underwhelming, however I would not recommend it to anyone and certainly won't be using it again in the next house. All I can say is no wonder it was reduced.

3 comments
Flooring Xtra
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jemeraldo2000
jemeraldo2000

The house is weeks away from being put on the market, we're not making any further changes.


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Questions & Answers

Liz O

Liz Oasked

Has anyone used verplank flooring? If so is it any good

No answers

WendyF

WendyFasked

In February last year we had vinyl planks laid. Very pleased with the service and the look of the final job. Our problem appeared when the weather got very cold. We weren’t home, so no heating. On our return we found gaps in the abutting joins wide enough to insert a knife. The local business is prepared to replace the planks with gaps. I am not convinced this won’t happen again and am interested to hear if others have experienced this? Thanks

1 answer
wayne
wayne

Hello Wendy,
Did you use the Hybrid planks? The ones that click together? Can I ask what state u live in?
Did you glue the planks or loose lay . Sorry for all the questions but we are looking to put down 200m2 and I can't afford to make a wrong decision. MT


Glenn

Glennasked

I came to your Newstead office Monday afternoon and it’s shut. Why?

No answers

Get an answer from our members and Flooring Xtra representatives

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