294 reviews
I have ordered 200+custom logo bags and these guys where great. easy to deal with answered all my questions and the whole process was amazing, thank you guys!!!!
Reviews with attachments
Great communication, product exactly as ordered & pricing reasonable. Has made a huge difference to our game nights and we love them!
Mid Feb 2026. From the first encounter with ForKeeps Merch the customer experience was outstanding. Refreshingly polite, helpful, professional and detailed. Thank you to our Account Manager, Aoife Cripps who made the selection, quoting and ordering a breeze, then the amazing Tessa Gould who managed the artwork and production getting our order… Read more
delivered on time.
The coffee cups, pads and pens we chose were and are of high quality (esp. for the price). The best thing about the cups (about from the fact they are made from recycle materteral) they fit the cup holder in the car! The merchandise was a great success at our event we exhibited at, which was the purpose of the purchase.
Thank you ForKeeps Merch, we will be a returning customer. Louise from Genesis Underwriting
Super fast and excellent products. Competitive pricing and a huge range of products to choose from. Highly, highly recommended.
From the minute I enquired about keep cups for our school staff the service was excellent. Nic Sergi responded almost immediately and gave suggestions and continued to support me 100% through the whole process. Every question I had was responded to and Nic was so helpful and polite. An absolute asset to this company. Our end result was exactly… Read more
what my principal was after and the staff are all delighted with the end result. Well done forkeeps. Especially for having such a wonderful staff member.
Kathy from Florey Primary School
The ForKeeps team was super responsive and helpful with my order of stress balls- would recommend!
It was a pleasure working with Emma. We ordered a heap of merch for our business, including candles and totebags, and everything turned out so good! The process was seamless, Emma was super helpful, and communication was excellent. Everyone loved it – highly recommend!
We wanted to order some new hi-vis vests for use on site, that zipped up, instead of having velcro and these were perfect. The print on both sides is great quality we're happy with how they turned out.
A great experience! The sales/design team were very prompt and efficient to deal with. No question was too hard and products were exactly as described. Will definitely use again for future merchandise orders.
Thanks For Keeps for our branded coffee mugs!! Our staff will enjoy their morning coffee for sure! Easy process from start to finish. Nic S is always helpful and nothing is too hard. Thank you, we will be back!
Fast and easy to use. Had the product a week after payment. We purchased the umbrellas and they are great quality.
Positive reviews
Dealing with this company was extremely easy. I had a quote and artwork provided within a couple of hours and the product was delivered within a week as promised. Leilani was very responsive answering all my questions quickly and concisely. I will definitely be using these guys again.
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I was absolutely blown away by the helpful service, the speed of production and delivery, and the quality of the merchandise that I ordered. I was wondering whether the items would arrive in time for a public event four weeks in the future, but to my amazement the items arrived in only 3 days! They look great and I am very happy with the result. I will definitely be back for more merch requirements! Show reply
Leilani gave me quotes for umbrellas with logo branding for our real estate agency. She was super friendly and quick with replies and answers to my questions. Once the order was moved to production, Emran kept me up to date with progress and delivery date. The whole process was smooth and efficient. The quality of the umbrellas and logo printing… Read more
is fantastic, we are really happy with the product and would highly recommend For Keeps Merch. We will definitely use them again!
Negative reviews
Poor quality, disappointing reproduction quality, even more disappointing follow up service. When requesting initial informtion we were conscious of the reproduction of our company colour. (noting we too are a printing business and understand colour reproduction) We were provided examples of what we should expect. What was delivered was so far… Read more
wrong it wasnt funny - instead of taking responsibility for the lack of understanding of the process by the person serving us, they instead opted to hide behind a disclaimer - Legally disclaimers do not protect against misrepresentation of negligence. If the person providing the quote at the time had said that the only way to achieve the result was via XYZ process - then we would have accepted that. No advice given . If that wasn't bad enough - The print was scratching off, just from the way they were packaged. Production Manager said in his email "After looking at the notebooks, pens and coffee cup you received, I agree they are not fit for gifting/marketing." But still not willing to rectify satisfactorily. Poor Quality - avoid at all costs.!
Extremely disappointing experience – misleading product information and no resolution. We ordered a large batch of bamboo wireless charging stands with branding for corporate gifts. The product description clearly stated that it was a “wireless charging stand compatible with all devices enabled for wireless charging” but at no point did it… Read more
mention that the phone must be placed on its side to charge.
When we received them, we discovered that phones cannot charge upright (in portrait orientation), which completely defeats the purpose of a stand. This issue was not disclosed anywhere on the website or product information provided.
We reached out to the supplier immediately and received no satisfactory response or accountability for the misleading information. There was no effort to offer a reasonable solution, exchange, or compensation despite the product being misrepresented and the order costing our company a significant amount.
This experience has been frustrating, disappointing, and unethical. The lack of transparency and unwillingness to take responsibility reflects poorly on their customer service. Unfortunately, we would not recommend purchasing from this supplier and will not be dealing with them again.
Poor quality, worse customer service – Very low quality stitching on outsourced order of hats. When it was flagged the quality wasn't acceptable for the price we were simply told they have a disclaimer that products may vary and that next time we should do a screen printed option. It was never flagged prior to production that they would struggle with the design. Upon raising a complaint with the product they simply don't reply. Use another supplier who stands by their product.
Recent reviews
Alice and the team produced our requested branded merchandise extremely quickly and to a very high standard. The entire process and communication were seamless. I cannot recommend them highly enough.
Excellent customer service from this company, with quotes and mockup of the product requested sent through within a couple of hours. The finished product arrived within a week and the quality is excellent. Would definitely recommend ForKeeps Merch.
ForKeeps Merch defied the rules of the Australian Postal Service! We ordered these items last minute giving just over a week to have them made and shipped and we lost hope that they would have been able to make it to us in time for our Christmas party and by some Christmas Miracle they were on my desk right before we departed for our soirée! - The caps where such a fun addition to the day and I will be using ForKeeps again and recommending them!
The team were easy to work with and very efficient. Our promotional gear was received very quickly. The order was perfect. Will definitely use again in the future.
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Excellent experience with ForKeeps, Niamh called me within 30 mins of submitting an enquiry, she sent me multiple options for the type of product I was looking for and worked with us closely to make the product perfect. Super quick responses, always really happy to help and great product that was turned around so quickly and turned out great!
Reached out to For Keeps for our supply of Christmas gifts from our company. They were incredibly helpful considering I could not decide on which product(s) we were going to go with. The were quick to respond and provide mock ups so I could see what the final product will look like. They offered their opinion with colours and styles, and were just… Read more
helpful overall. Postage was very quick, and we got the product well within the timeframe we needed. Products came exactly as they were described, and look great. Thank you For Keeps!
Great service from the start from Zack, quick reply's and follow up. We are really happy with the qualityof the branded ribbon we ordered. Will definitely use again!
From requesting a quote, to receiving a follow up call and then receiving our order, this experience was seemless. The turn around from warehouse to delivery was exceptional, I cannot recommend this company enough. Both Emma and Tessa's service was outstanding!
So thrilled with a bulk order (of many products!) from ForKeeps. From the start Niamh was super helpful, and Cian was excellent with managing the production. Thank you, team!
Fantastic and super fast turn around of branded power banks. The product looked great and everyone was delighted with the idea. Thank you so much for helping with this and also with keeping in touch each step of the way so that I always had peace of mind that they would arrive.
Forkeeps Merch is fantastic! We ordered hats and they turned out even better than we expected. The quality is excellent, the turnaround time was fast, and the whole process was seamless. Their team is friendly, efficient, and a pleasure to work with. Highly recommend!
Very quick turn around! I ordered Golf towels with our logo. The towels themselves were good quality. The logo looks like it would get pretty worn after a wash or 2. Overall very happy with the service and product.
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Hi Vania, I appreciate you taking the time to… Read more (+3 replies)