General Airstage ScanSnap iX500 (Fujitsu)

ABSOLUTE GARBAGE - DO NOT BUY!!!! – Used this at work at it is absolutely useless. Would jam every 3rd page and constantly malfunctioned after 100-500 pages, deleting everything. Save your time and money and avoid Fujitsu!

Best scanner for very small business – I have been using these small Fujitsu scanners for over 10 years and became a loyal user. Although they are not very fast, they have great resolution and are very resourceful for managing the scanned documents. We bought the previous model 10 years ago and it still works, which is a good lifespan for a scanner of their price range, so we bought… Read more

the IX500 which is the newer model, which has even more improvements. A little wonder for a small office.

LOVE My scanner, love this company – I've had my ix500 scanner several years now, and it's a workhorse. Periodically clean and it's good to go. Their tech support is outstanding. Little or no wait times. Recently i had a problem with it i could not fix and had to send it in for service. They were blindingly fast doing the repair and getting it back to me. I just bought an ix100 for travel. Can't say enough good things!

Very fast scanner when comparing to multi-function printers – The ScanSnap ix500 scanner is a a very fast scanner. I use it to scan almost every single document and receipt at home. I have been using it in my home office for more than two years and I am very happy with its performance. It can work either wire connected to your PC or wireless via your Wifi. I would definitely recommend you this scanner if need to scan many documents in a daily basis.

Overated and Expensive Product with Exceptionally Poor Customer Service – Scanner does the job well however at AUD$640 delivered and only available on line [waited 7 days for delivery] it is poor value for money. There are other scanners in the market place that are readily available and do as good a job. The crunch is the pathetically poor before and after purchase customer service where one finishes up being referred… Read more

to here there and everywhere. The bottom line is the Fujitsu company don't even understand their own product. Best stay away for mine.

Excellent product! – I bought my first Fujitsu Scan Snap iX500 two years ago after much research. Until then I had only used flatbed scanners and wanting to change our small office to a paperless one I knew we needed something more efficient. During my research I paid particular attention to the scanning speed but I wasn't sure exactly how fast I needed the scanner to… Read more

be for our purposes. Based on reviews such as this one I went for the Fujitsu Scan Snap iX50. It arrived promptly, was easy to set up (and I don't know much about technology) and I was scanning away in no time. I find it scans documents very quickly. We have scanned many, many files over time, and a lot of them were larger than the prescribed limit of 50 pages and the Scansnap handled them without any problems. It scans A4 documents, dockets from the shops, photographs, cardboard paper...Nothing is too much for this little hard worker. Sometimes it refuses to take in Aldi dockets, but I have solved that problem but sticking them on a piece of paper.

It scans either to a folder, or directly to email or to print or even to Dropbox! I don't have a photocopier anymore, because the Scansnap prints off scanned documents so easily.

Since I bought the first Fujitsu Scan Snap iX50 I have bought two more. The second one I purchased for my husband, who had just started to make our home office paperless and spent too much time scanning documents with our home flatbed scanner. He loves the Fujitsu Scan Snap iX50 as much as I do and he was impressed with how much time it saved him. Last year I bought a third one for another office. It hasn't given me any trouble until recently when it started printing every other page with a broad bar. After emailing back and forth with Fujitsu's Australia support line they asked me to send in the scanner. I was a bit worried about how I would do my everyday work without the scanner, but I was amazed when I had it back within ten days - and we live in regional Australia! It was sent back, fixed and within the warranty and I am very happy. Even after this little hiccup I have no hesitation in recommending the Fujitsu Scan Snap iX50 and the Australian Fujitsu support company.

Works well as photo scanner – I just used this scanner to scan 1000 photos (4"x6", 5"x7") at 600dpi (and set at "no compression"). I fed batches of 30+ photos at a time and in less than 2 hours, I ended up with 1000 high quality digital prints of roughly 2MB, 3524p x 2368p. Better quality than the original photos which are usually printed at 300dpi. The ix500 document scanner… Read more

works with photos! Professional scanning service charges 30 cents each (300 or 600dpi). 2000 photos will pay for the scanner which I bought for $600. Go figure.

An Excellent SOHO Scanner – I and my wife have both had part-time home-based businesses for many years, which are fairly paper intensive. Even though we have lately been arranging for as much as possible (like bank statements) to be sent electronically, our home office was getting overrun with paper. We need to keep copies of some things for at least 7 years, and for others… Read more

it's useful to be able to refer back to them when we need to.

We bought a Fujitsu Scansnap ix500 in November last year and, although it cost a bit more than we wanted to pay (about $520) it has been an outstanding success and we feel we got real value for money. Although it's physically a small scanner (takes up about 30cm x 15cm on your desk) it has a powerful processor which results in fast scanning, and the sheet feed very rarely has any problems, even when you put in ragged pages or pages of different sizes.

It comes with top of the range software (including OCR, and a free copy of Acrobat) which did take us about an hour to get familiar with. Once you have that sorted out you have a lot of control over how and where the scans are saved. For most documents we get good results with the scan setting at it's lowest - 200 dpi in black and white, as this saves a lot of disk space. We scan all our documents to a folder on a PC which is synchronized for cloud storage (eg Dropbox), so even if our house burns down we still have copies of everything in cloud storage.

One very useful feature is that it scans both sides of the paper at once. 12 months worth of double sided credit card statements takes only about 30 seconds to scan - and it's then saved to a single file on your computer. You can connect it to your PC either with USB or wifi.

In the 4 months we have had the ix500, we have scanned about 8000 pages - which have all now been shredded / binned. Having documents stored electronically also means we can find things a lot quicker.

This is the best scanner I have ever used - and that includes the large multi-function machines in the office where I have my day job.

The only shortcoming of the machine is that it is designed mainly for documents. It will scan photographs well enough for web publishing etc, but if you want very high resolution colour scans (ie more than 600 dpi) this is not the machine for you. Fast double-sided scans, reliable feeder, excellent software Does not do high-res photo scanning