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Gadgets Boutique

Gadgets Boutique

 Verified
Gadgets Boutique
3.0

18 reviews

Positive vs Negative
50%5%45%
18 reviews
Susan D
Susan D2 posts
 

Ordered, Paid but now response to emails. Website doesnt load. No other way to contact – Ordered an iPhone cover but never received an order confirmation.Was prepared to give the benefit of the doubt and emailed several times but no response. This is concerning, especially as now the site appears down. I'll give the owners the chance to make this right but have put in a paypal dispute

Andy G.
Andy G.
  Verified

Never got phone case – Ordered product January 13th. Still haven't gotten it as of March 2nd. Keep waiting for it. They say it was shipped but we haven't seen it yet. Never order from them again. Tracking was sent but now it won't load.

Christine
Christine2 posts
 

Very happy with the product – I ordered a leather iPhone 12 cover but the particular colour was out of stock. Leon offered an alternative colour which suited and was a great outcome! Thanks very much!

SMK
SMK2 posts
 

Absolutely wonderful service – My order was late arriving, I received a quick reply to my enquiry, and they sent it by express to make up for it. The staff were great to deal with, the prices were very good and I am very very happy with the product.

JJ UK
JJ UK
  Verified

Perfect service and fast delivery to the UK – I had a prompt and courteous reply to my stock enquiry. Order was despatched quickly and delivery to the UK was only a few days, no customs or VAT problems. 5 star service thank you.

Daniel Z.
Daniel Z.
  Verified

Took a fairly long time to deliver, but staff are helpful and easy to deal with – As expected the coronavirus caused significant delay to the delivery of my keyboard to the UK. But the staff were friendly and easy to deal with when I chased them on the whereabouts of my order. Would order from them again. Thanks. Show reply

DavidVox
DavidVoxNSW4 posts
 

Sold without stock – They did not have the stock and refunded me without helping me find another. They offered me no explanation as to why they advertised it and did not have any in stock.

Gadgets Boutique
Gadgets Boutique    

Australia sold out of toilet paper.... surely… Read more (+2 replies)

Euan
Euan2 posts
 

No replies – Have bought a phone case off gadgets boutique. For some reason there was an issue with payment (payed for but not ordered). More than likely my stuff up and not debating that. My issue is the lack of communication or even replies to emails since the order. Have not had any correspondence from any email I have sent. 1 Star until I can get my case

Gadgets Boutique
Gadgets Boutique    

Your email is being flagged as spam by gmail and… Read more

Wakelin
WakelinNSW4 posts
 

Originally I wasn’t very impressed, then they tried very hard to fix it – I ordered a phone case on 20/12, and I hasn't received my order. Tried to contact them 3 times, no response no reply, nothing until I post on product review. There were some miscommunication and delay due to holiday period. They got back to me and send me my order by express so I can receive it before my holiday. I also gave them some suggestions… Read more

and share my experience with them, they very open minded to it. I appreciate their attitude. I will give them another go.

Gadgets Boutique
Gadgets Boutique    

Hi, We are officially offline from Christmas… Read more (+1 reply)

Will_PayMore4Quality
Will_PayMore4Quality32 posts
 

Avoid – This company sends products without the correct details. They cannot be trusted. I wont buy from them again. They sell through eBay and then accost customers after the fact.. terrible.

Gadgets Boutique
Gadgets Boutique    

eBay details and the information provided on the… Read more

Ivy C.
Ivy C.
 

Wasn’t sure at first, but they delivered – Reading a some mixed reviews, I wasn’t sure if I should buy from them. So I did my research and checked other review sites before making a purchase. Delivery was prompt and prices were reasonable.

Paul L.
Paul L.NSW
 

Got what I wanted, fast! – Ordered a otter box iPad cover on Thursday, sent on Friday and received it the following Monday in regional NSW. Super quick delivery, would definitely shop again, Will be back!

BerryBerry
BerryBerryNSW2 posts
 

Order the wrong product and was easily replaced – We ordered the wrong product and they exchanged it without problems, it was silly mistake but problem was easily rectified. Even though there is no free returns, would recommend buying from here.

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DeanSullings
DeanSullings3 posts
 

Customer Service Lacking – Bought a LifeProof case for my S9, as with other reviews, it was the cheapest store. Case came and it seemed a bit baggy on the screen, not a great touch experience. Reached out the Gadgets Boutique, and they advised this is how it is designed. So i left it as this was my first lifeproof case, so i had nothing to compare it to. After 2-3 weeks of… Read more

using the case, the finger print sensor got punctured(it is a very flimsy film protecting it). Reached out to Gadgets Boutique again, and [name removed] was beyond unhelpful. just pointed me in the direction of Lifeproof themselves, who advised that Warranty should be handled by the retailer. Said this to him, and explained the issue, and just received a snotty reply back(attached).

Luckily for me life proof have sent me a replacement directly.

Gadgets Boutique
Gadgets Boutique    

Hi Dean, Sorry you felt this way, lifeproof… Read more (+4 replies)

Darren
DarrenNSW3 posts
 

Look elsewhere – Case shipped a week ago (Friday last week) but no tracking number, no item and no response to online enquiry. Cant call as they cant track online orders. Wouldn't use ever again and would advise family and friends to shop elsewhere. Look elsewhere for your case needs.

Gadgets Boutique
Gadgets Boutique    

Hi Darren, We replied to your email on the same… Read more

Haydo
HaydoVIC2 posts
 

You can trust Gadgets Boutique – I bought the iPhone X life proof case and saved money and got exactly what I was after. I would recommend to anyone to use gadgets boutique and I will use again.

Mari
Mari
  Verified

Perfect :) – I ordered a Lifeproof Next case for iPhone X in Cactus Rose from Gadgets Boutique because it was cheaper than anywhere else (sale). The order was processed and shipped within a few days, and arrived within a week. I was impressed since I knew the order was coming from Australia. The only thing is, it actually came from New Zealand, but the only… Read more

thing I cared about is that I got it and it was the item that I ordered in new condition. Thanks!

Update:

There was a defect in the case after a month or so. I communicated with them via email, and they said just send it back and they'll send a new one. They honored the warranty with no problem. Got a replacement! :) Thank you once again.

-Mari, from Honolulu, HI

Cherry
Cherry
 

Wrong product sent, terrible service, will do nothing after sending the wrong product – I bought an expensive Iphone 7 plus phone case, but it turned out something different which looks cheap and less features. I contacted company, and they say they will organize courier to pick it up and then send me the replacement. 5 days later, no one come to pick it up, so I rang the business again and they say they do not know why the… Read more

courier did not turn up, I asked for refund, they say that is not going to happen until the product is returned and i said that is not my problem that you sent me the wrong product and your organize the pickup but they did not turn up and [name removed], (I assume the business owner) said good bye and hang up.

Gadgets Boutique
Gadgets Boutique    

Hi Cherry, Sorry this happened, i know it's… Read more

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