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Globalrez

Globalrez

Globalrez
4.8

69 reviews

Positive vs Negative
92%8%
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69 reviews

Reviews with attachments

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Corrine
Corrine35 posts
 

Unit install – Gary arranged the Insta very quickly less than a week from first contract to having it in. Shane was the installer that attended and was brilliant. Arrived in time. Was fast and professional and cleaned up once finished. Great service all round.

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Peter
Peter
 

Fantastic work – Gary was amazing our old air conditioning broken down just before Xmas could not fine any one too give me a price on a new one.Gary got in touch with straight away gave me a fabulous price a and could install next day Craig and pat came out installed did a fantastic job I thoroughly recommend Gary and his team

Positive reviews

Happy shopper
Happy shopperNSW4 posts
 

Refreshing to experience such professionalism – So easy to deal with. All my questions were answered promptly, and politely ahead of the installation. The installers worked as a well drilled team, one overseeing all the work. Yep, he did check everything. They were very professional and polite. I was consulted with the tricky decisions and ended up with a very neat installation. Anthony… Read more

provided a demo of how to operate it and they were in and out in a few hours as if they were never there. Very efficient indeed. The air conditioner works well and I am very happy.

Karen
KarenNSW
 

Replacement of old ducted system – Gary was amazing. Matt arrived on time to quote then I received the fastest quote, less than 5 hours later from Gary. The quote was very reasonable, we got the complete package, our metre board was brought up to standard, everything was replaced, even to the grills on each outlet. We wanted the Actron system, Gary explained they were a bit more… Read more

expensive but top of the range. The guys that installed it were really professional, very friendly, tidy, they even vacuumed the carpet afterwards and blow vac our grounds, you would not know they had been at our home. We had been suffering the winter due to our old system needed replacing, it is soooo wonderful to be warm and comfortable again. We recommend the whole team at Globalrez the best in the business. Go direct to Globalrez. Thank you Gary.

roscoe120403
roscoe120403NSW
 

Outstanding! – One of the best companies we have dealt with. Accomodating to our needs, and exdcellent suggestions. Happy to stage the installation as we required. Excellent price, good follow-up and service, excellent, professional, polite and clean trades. Don't go with anyone else!!

Negative reviews

Tony w
Tony wNSW7 posts
 

Ac was never installed correctly, leaked gas and oil all over concrete floor – Had globalrez install split system, after 3 years stopped cooling, another company service tech inspected the unit and Told me the pipe work was slapped together and the flare connection was misaligned causing all the refrigerant and oil to leak out all over the concrete floor, rang “ [Name Removed], he replied “ Not my problem ring samsung” [Name… Read more

Removed] was so nice when we purchased the unit, but when called about faulty, bodgy install turned nasty, beware!

Charlie Gauci
Charlie GauciNSW6 posts
  Verified

no customer service – both split systems installed incorrectly both units were not connected to the outdoor drain still under warranty never got back to me to fix the problem, i had to contact mitsubishi direct to sort out the problem would never recommend globalrez STAY AWAY FROM GLOBALREZ

Kevin S
Kevin S
 

Promise not kept. Paid too early! – Globalrez promised after a smooth installation process to pickup the old wall airco. We rang 5 times in last five weeks. Nothing happened .It is still in our garden let to rust. We paid promptly after installation. I regret it now.

Recent reviews

Anne Collins
Anne CollinsNSW9 posts
 

Great service & wonderful guys. They addressed the problems we had, and it was fixed within a couple of days. Nothing was too much trouble. And, they even dropped off a portable air conditioner. Thank you & I would definitely recommend them.

Ciaobella
CiaobellaQLD7 posts
  Verified

Excellent service, fast response, on time and solved any issues – Very impressed with the great service provided by Globalrez. When the original quoted AC wouldn't fit through the manhole, Gary quickly quoted me 2 alternatives. The installers arrived on time, used dropsheets, solved a few issues with no complaints and cleaned up after themselves. Wouldn't hesitate to recommend them.

Piers Lauder
Piers LauderNSW2 posts
 

Excellent install – I needed a small airconditioner for a sunny back room, and the 2KW Mitsubishi Heavy Industries unit was a perfect fit. GlobalRez were great - prompt and reasonable quote, timely install, good communication throughout. Highly recommended.

Simon
SimonNSW
 

Highly Recommend – Was able to have the air con unit installed the day after I called. Very good communication. Very happy with the price quoted. The installer of the air con unit was very professional, cleaned after every stage, answered any questions I had, and thorough with his work. Very happy with the installation. I will definitely be using Globalrez again.

Mark J.
Mark J.
 

Excellent service. Quality product – For a fair price, installation of a quality air conditioner was completed swiftly and professionally. I have no hesitation recommending this firm. They stood by their fixed price. Most impressive.

Michelle
MichelleNSW2 posts
 

Fantastic and perfect ducted system installed by Globalrez – We are so happy to have Globalrez install our new ducted system in and remove the old system from our house. Fantastic and professional service from the Globalrez team, thanks so much for a great job well done so quickly installed and arrange and friendly at all times. Highly recommend Globalrez .

George
GeorgeNSW
  Verified

A/C Install – It pays to get at least 2-3 quotes to compare, almost paid $2200 more than I should a good quote from Globalrez. A professional outfit from initial contact with Gary at the office to the installation by Shane of Three split units he installed for me, I cannot recommend Shane's professionalism and quality of workmanship highly enough. Highly recommended.

Tracy Barrell OAM PLY
Tracy Barrell OAM PLYNSW
 

Fantastic experience – The whole experience with the company was excellent. The quote was a fair price for what I got installed. Great communication, installation was fantastic and professional. I loved that they cleaned everything up and they were all cheerful happy workers and office contacts as well. Best experience of getting ducted for the first time after years of having a wall mount.

Toni
Toni6 posts
 

Fantastic – So glad to have globalrez install again, I have now had 2 split air conditioner units installed by Gary and Globalrez. I recently saw an advertisement on Facebook for installation with the Mitsubishi cash back offer but wasn’t comfortable with company when they came out even though they were $200 cheaper than globalrez. I went with Gary and… Read more

Globalrez as I had had another unit installed 3 years ago and was happy. Shane came out today and was very professional and clean and I am very pleased with the result. Happy to recommend Globalrez to anyone looking for an air conditioner.

EngJ
EngJ2 posts
 

Can't ask for more in respect of services – From the time I get a quote for a Mitsubishi multi-headed split reverse air-con from Gary to inspection by Ash and installation by Logan and Max, I can't praise their services, courtesy, knowledge, and good response and communication, enough. Thank you everyone for the excellent work. Highly recommend to anyone looking for an air-con.

Phillip
Phillip4 posts
 

Another happy customer – Very happy with the Mitsubishi Bronte series air conditioner we bought at Globalrez. Gary and the guys who installed the unit (forgot their names) are fantastic. Great service. Would be happy to recommend them to friends and relatives

CWW
CWW
 

Thank you!!! – Just wanted to pass on my thanks to Gary and Shane for an amazing install job. Shane's work was amazing and he went out of his way to go above and beyond throughout the job. I'm super happy! Unit is fantastic.

Harjit Grewal
Harjit GrewalNSW2 posts
 

Split AC Mitsubishi installed by a highly professional team – We had a split Air con installed. We shopped around and found Gary and his team knew their products very well. Great service and a wonderful team. Highly professional. Thank you Shane and Gary for an amazing job

Carlotta
Carlotta4 posts
 

A super honest person - Tom! – Tom came to advise us on change from gas to electric underfloor heating. Looking at our old (1909) house and the very limited space underneath, he explained multiple difficulties in installing an electric system. He apologised for not being a good salesman, but we were very grateful for his knowledgeable advice, unlike two previous contractors… Read more

from other firms who hadn't warned us what the difficulties would be and quoted huge amounts. Thank you Tom!!!

Allan De Souza
Allan De SouzaNSW
 

Professional & Courteous installation by Shane – Just today had a 5 kw Mitsubishi heavy industries air conditioned installed. Shane was very professional & did an excellent job. I was very happy with the service provided. Highly recommended for reliable & quality work

Evi
EviNSW2 posts
 

Great company – Had my Mitsubishi aircon installed in Nov 21. From the first point of contact to the installation I found them to be professional and courteous. All mess was cleaned up and old aircon disconnected and removed. The price was great too. Am happy to recommend. Evi

Domenico B.
Domenico B.NSW6 posts
  Verified

Great Communication; great advice provided, and great air conditioning units – We are satisfied with the end result. The installers provided good advice with regards to positioning and capacity of the units. They came on time at the scheduled dates. We love our systems in the bedrooms, as they are the ones we used so far. Just turn on for 1 hour at night at 21 degrees and it will remain cool for the rest of the night. All good so far.

ALA
ALANSW3 posts
 

Smooth As – Gary, George and the team were great to deal with from start to finish. Very professional and polite from phone to in person. George and his team of installers installed 2 x AC's for me back in March. They took the old ones down, cleaned all the walls behind the old ones, ran new piping etc etc and removed everything from site. Very impressed by… Read more

their workmanship. All in all Globalrez I found easy to deal with and would recommend every day. Thanks again

Larry Cambourn
Larry Cambourn 2 posts
 

Went like clockwork – Each step in arranging the installation of our air conditioner was easy and capably handled. Extremely happy with the service and the end product. Price was good and they accurately advise the day and time of installation.

Peter D
Peter DNSW
 

An example in perfect customer service – A big congratulations to Gary , Mick and staff. The professional and courteous way that you gentlemen conduct yourselves makes dealing with Globalrez easy and therefore ensures that the customer is in control of what is happening regarding the whole procedure. You could start a side business instructing other companies in how to conduct themselves regarding customer relations. Thanks again. Peter D

William
WilliamNSW5 posts
 

Another good Review for GLOBALREZ! – As the title says...'Another good Review for GLOBALREZ'! Gary and his team were very professional, with speedy replies to all our enquiries, good price, etc. When our new aircon was installed, Chris and his team did a good job and tidied up before they left. Thankyou Globalrez!

Mills
MillsNSW2 posts
 

Fantastic customer service and workmanship – Well done to Gary and the boys on a smooth and effortless experience. From the quote to the installation was a pleasure dealing with professional polite people! Highly recommend GlobalRez

Scott A.
Scott A.3 posts
  Verified

Great advice and service – Gary and his team were fantastic to deal with. Sent me an official quote for submission to my strata to view straight after my initial phone call with him. Installation was boked for one week later. Too easy...

oldtimate
oldtimate5 posts
 

Top advice and communication – Globalrez were excellent from the first contact right thru to installation. The team that carried out the work were prompt and professional. Thanks Gary and Globalrez. 10 out of 10

Shar
Shar2 posts
 

Highly Recommended – Thankyou to Gary, Jordan and Lane from Globelrez for making the process of buying, delivering, installing and removal of old air conditioner unit so easy. The unit looks great and works perfectly.

Alan and Kathy H.
Alan and Kathy H.
 

Great punctual service and whole house installation by very happy long established team members – Very competitive price , arrived on time and cleaned up. This is the second installation by Globalrez in the same complex - both owners very happy. Gary operates in a very efficient manner and was able to make the target date that others could not do. Alan and Kathy H.

Hamster
HamsterNSW24 posts
 

An awesome Aussie air con – Without a doubt, Globalrez is a spectacular company to work with. From making an enquiry about having our aircon replaced to installation, superb and professional service. Gary who runs the company is personable and professional. Andrew and his team who installed our system on Saturday were on time, competent, professional and respectful. They… Read more

were polite, neat and efficient. I have no hesitation in recommending this great company for your air con needs.

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