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Good Price Pharmacy

Good Price Pharmacy

Good Price Pharmacy
2.6

43 reviews

Positive vs Negative
37%63%
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43 reviews
Serena
SerenaQLD4 posts
 

I went to Deagon Good Price Pharmacy today, Great chat and help today from the manager Julie. She explained medication then the Pharmacist. She is genuine and very real, also Julie helped me with vitamins and supplements! Funny thing is she sold me the deals in the front bins, deodorant and body wash. Even sold me toilet paper. Great selling Julie

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Lorraine39
Lorraine39NSW3 posts
 

I go to this pharmacy because it is the closest to me. I have had a number of bad experiences with pharmacists (the staff, until today have always been helpful). I am on a number or expensive pharmaceuticals costing me over $200 per month. On Monday 19 December at approximately 1.30pm I dropped in 4 prescriptions, one in my past experience, they… Read more

always need to order in. I explained that to the young woman who took them from me. She told me that they would all be ready for collection today, Wednesday, 31 December. I went back this morning to collect my medication. After a few minutes of the young women serving me clearly being unable to find my medication the same person who took the prescriptions from me on Monday came over and asked whether I was sure I had left the prescriptions. I said I was, another woman asked me who took my prescriptions on Monday. I hesitated as I didn't want to appear accusatory of the woman standing with her. She asked if I could give them a description.. I said she was a young woman with Asian features. The woman who fitted that description said, I am the only person of that description and I did not take your prescriptions, I would remember you. I said that I was sure that the young woman had Asian features. She kept asking me if I was sure I had left them. I was becoming very distressed because a number of other staff kept coming over to me asking me whether I was sure I hadn't taken them to another pharmacy. None of them were taking any responsibility for misplacing my prescriptions.

I was made feel that I was not being truthful. Then after being interrogated by about 4 staff including the woman who took my prescriptions from me on the Monday, they threatened to call security. Fortunately for me, my husband arrived at this time. He knew I had left the prescriptions on Monday, but they continued to question that I had done so. Then after approximately 10 minutes they found my prescriptions. One of the woman then said, YOU LOST THEM. I didn't hear that. My husband did and said to her words to the effect: "Get this straight, you lost them and you found them". I asked for my prescriptions back and went to Good Price Pharmacy at Albion Park. The staff and the pharmacist there has always been helpful and courteous ( never superior, officious or patronising) and it carries my medication. It's simply not as convenient for us. My husband and I are both lawyers. We have never treated our clients with such disrespect.

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PSWSYI
PSWSYINSW5 posts
 

Don't believe what they advertise – I made an GPP online order for CoQ10, after I found them advertised at $32.95 per bottle (great price) on Mon 3 Jan 22; they billed my credit card at that time. On Fri 7 Jan I got an email that informed me that they were cancelling my order and refunding my money, this their email: "Please be advised: Unfortunately, the item listed below is… Read more

currently unavailable and out of stock at this time. We have now processed a refund for the item we are unable to supply and confirming the rest of your order will be shipped. We sincerely apologise for any inconvenience caused."

On Sun 9 Jan I was searching the web for CoQ10 and GPP came up on Google as having it. Like magic they suddenly had supplies on Sunday that they didn't have on Friday but the price is no longer $32.95 its now $49.99 (a 52% increase on my original order). I can't help feeling I've been deceived here, I think a call to fair trading is in order when they open. Attached is a screen shot from the GPP website yesterday. They took my money on 3 Jan, and it still isn't credited to my Visa as of 0830 10 Jan. Not Happy Jan

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Wilmoi
WilmoiWA26 posts
 

Inhumane Experience I telephoned the Good Price Pharmacy warehouse this morning to enquire the price of a product. I was rudely told by the lady who answered "to go and look it up on our website"! I thanked her and opened their web page, amazingly… Read more

to find that the malware protection in my PC blocks the site! What an inhumane response! Later I phoned again and was given the price in a most unpleasant and unfriendly way! Wow, what makes these people think we will support them?

 Follow-up  · The product I needed was 30 Sachets Movicol. After looking around I bought the product at Booths Pharmacy in Baldivis. A follow-up visit to Good Price Pharmacy Baldivis by my wife, to purchase supplimental products, was met with pleasant staff. Perhaps the persons who answer the telephone should receive more training?

Positive reviews

Gayelene Collis
Gayelene CollisNSW
 

A shingles vaccine always willing to help with vaccinations and advice for any medications – James at south nowra is always a champion, and always goes above and beyond to help. I will always recomend the good price pharmacy at South Nowra. See James i did it

Joyce T.
Joyce T.NSW2 posts
 

Exceptional &Stand out services – Good price pharmacy Toongabie has been our long term family pharmacy who has taken care of late Mum:s medications delivery &to us for the excellent services given always. I really am very grateful to the exceptional care given. Show reply

Ms AJ
Ms AJNSW37 posts
 

Well Run Chemist – Been a customer of good price chemist Toongabbie for several years. All Staff are very helpful, kind and patient. This is one of the best chemist i have dealt with todate. I have also found Items to be cheaper, than other big name chemists . I would also like to thank Jean, one of the staff for all her help over the past years. AJ

Negative reviews

tone e
tone eNSW12 posts
 

The Warrawong store: If I could give less stars I would. There is a lovely pharmacist there who has helped and explained things in a genuine nice manner. Today I experienced being treated like a meth head wanting drugs. I had paperwork to prove the script but ethically couldn’t do business with such derogatory service from this demon. I happily… Read more

went elsewhere to get the prescriptions. I have never been spoken to like this before in any chemist setting. Appalling.

Tony B.
Tony B.
 

Rude, Empty, dirty – Good Price Brendale is empty, dirty also three vitamin i picked up were out of date. Male manager was rude and the lady was not any better. Bad customer service.

Dramatic D.
Dramatic D.WA
 

Rude staff – Staff made fun of my partner buying period products from me, my period pains are so bad I can't leave the house to get items. I'm horrified how they would treat people's carers for people that have disability when getting products.

Recent reviews

Allana
AllanaTAS
 

Customer Feedback – Cambridge Park Store, Tasmania I’d like to express my appreciation for the consistently excellent service I receive at the Cambridge Park store. The team there is truly wonderful — I’ve been helped by Kelly, Sam, and Ebony, and they always greet me with a warm smile and remember my face, which makes every visit feel personal… Read more

and welcoming. They never push products, but instead genuinely assist with what I need, offering helpful options including both the chemist brand and other alternatives. Their approach is thoughtful and customer-focused, and it makes a real difference. I absolutely love this store and the team behind it. Thank you for making every visit a positive experience!

Viona B.
Viona B.QLD4 posts
 

The BEST pharmacy in Toowoomba – Definitely The BEST pharmacy in Toowoomba. Prices very good. All staff very helpful, professional. Can highly recommend Good Price pharmacy Toowoomba New manager is Ky. Overall excellent service!!!!! You will not be disappointed. Show reply

Vanessa P.
Vanessa P.QLD5 posts
 

Pharmacist boundaries – There is a pharmacist who refuses to dispense scripted medication from specialists as she disagrees. She interrogates you with personal health questions in front of other customers. I took my scripts off her and won’t return. My partner did & she told him the medication was wrong - again from a specialist. I urge the owners to intervene as this is wrong.

Candy
CandyWA12 posts
 

Best Pharmacy in Perth!! – HANDS DOWN THE BEST PHARMACY IN PERTH!! Always have Nicorette Quickmist on special, and their specials are absolutely amazing. SPECIALS ON EVERYTHING MUCH CHEAPER THAN CHEMIST WHAREHOUSE!! Keep it up Good Price Pharmacy. YOU ROCK!! My only gripe is that they need more stores.

Macy
Macy
 

So bad – Today i came 12:45 here in jandakot , i got script so i fall in line. They told me if i have to go do errunds because it will take 1 hour for the meds. So went to buy in spudshed. Too long to wait. I ask them why it take too long for the meds as frail old people have to wait that long. They are 3 in the counter. And they work sooo slow. The meds… Read more

with prescriptions in a tray are already lined up i think 15 trays. And its not moving. I a ask them why it takes too long, short staff the girl said, and they ask my medicare no. I said i forgot it. The chinese guy said i have to pay 10$. I ask why do i have to pay 10$. There is d script of the doctor. Luckily it was saved in my photos. I came back after having grocery and still not there. I got my meds 1:54. Ohh so badd experience.

Adam
Adam
 

Good customer service – I was served today by a very kind lady named Candi at Kingaroy store she took the hard part out of finding the perfect perfume for my wife’s birthday present. Cheers

Ann D
Ann DQLD19 posts
 

Cannot be trusted – Before they pack your items in the bag with the receipt check they have given you the correct ones as if they have not and you see the wrong item(s) when you get home they will not change to the item you asked for. If you go back they just say it’s their word against yours. I took the catalogue picture and still got the wrong product.

lee
lee13 posts
 

One of the worst chemists I have used – Always seem to find away to charge you more money, beware getting webster packs done at baldivis as if you need to add one tablet they will re pack the lot and charge you a repacking fee rather then just ask if you want to just use a box for that month. Applied that my mum was not using her medication correctly because she had not had a script… Read more

filled in the time.she should have rather then just ask what had happen (she was in hospital). I told them I would wait for scripts to be done only to be left waiting 45 mins and they were sitting there fo who knows how long but they just didn't tell me. When I told them I was going to change chemist they didn't seem to card at all. Half the time they don't know what's going on with the scripts and if you try and ask questions they tell you to come back the next day, tried to charge extra $40 until I questioned it

Greg
Greg74 posts
 

Poor Customer service – I visit this store to buy vitamins but never again there Stafford Store will only let you in if you have a mask and when i asked if they had one i was to we sell at the front of the store this is just a money making scam for them 3 other major chemists that i have visited dont ask you to wear a mask I understand that medical centers do but not… Read more

chemist So they last a $80 sale from me to and many more as i will be back There needs needs to be a uniform procedure with these type of stores as it gets to confusing mask for all most all shops are now not in place

Barbara
BarbaraNSW2 posts
 

Terrible – I attended the pharmacy for advice surrounding my health concerns. the pharmacist/ owner was judgmental, rude, arrogant, unapproachable and left me feeling embarrassed. I have never experienced such bad customer service and health advice In a medical environment in my life. I observed staff been highly mistreated and billeted in the short time I… Read more

attended the pharmacy before having to excuse myself from the surrounding environment. I am left feeling discussed and in shock from the nonexistent professionalism this pharmacy/ pharmacist offered. I’m a long term customer who will never return.

btc m.
btc m.ACT
 

Horrible Service Will Never Buy Anything Online From Them – Brought cologne they said they shipped it and a postal tracking code was sent. On the day that it was meant to arrive(9 days later) they tell me that the item was unavailable and to disregard any information about the shipping details. What company does this, lists an item as available but does not even have it in stock then waits until the day… Read more

that its meant to arrive to tell you that you got a refund since they did not have the item. I don't want a refund I want the item I purchased. Will never buy from them again, they should go out of business for poor service.

Fendi
FendiVIC
 

Will never buy from them again – I bought some items online, but on the delivery day the package was stolen, I contacted the company, but they have no sympathy at all, they didn't offer any help, they also asked me to contact their courier directly, terrible service.

soulman7
soulman7
 

First and Last Time – On the 22nd January I ordered three different EDT Fragrances after spending a reasonable amount of time perusing their website, a total value of $319.97. All products were in stock and available and added to the basket. Confirmation of the order received within minutes from Good Price Pharmacy, so far so good. On the 27 January I received a second… Read more

email confirming 'your items have been refunded' and you will receive the refund back to the account within 3 working days. Therefore you should be aware that perhaps you too will go through the process of ordering items and paying for the goods, then as in my case five days later being advised that in fact none of the items you actually selected or ordered were in stock after all. This was the first and last time I will use this company as obviously no attention or updated information is applied to their website in regard to product availability. Perhaps Good Price Pharmacy feel that people have a lot of time on their hands at the moment to waste, but for me personally it was very annoying and something I will not repeat.

The Woz Review
The Woz ReviewQLD152 posts
 

Promises the World and Hands you an Atlas ! – Well this pharmacy has previously lost my multiple prescriptions business, so I thought I would give them another chance to redeem themselves with buying in store products. I called and asked if they had a particular product and was told they did not have it in stock but they would have it sent Tuesday overnight , great ! if it can be here … Read more

Wednesday that would be good (that was Tuesday today Its Friday and I just received a call to say it arrived )Remember the customer might not love you for bullshitting them, but your competitors will.

Most people realise things can go pear shaped with freight, however keeping a customer informed and not guessing isn't that difficult.

If any business can't supply a product, by the time they specified, call or text the customer don't make up an imaginary delivery time ( we too may be on a schedule and go else where which is what I decided to do.)

Grant
GrantQLD2 posts
 

Discrimination! Do not shop here – Today, 31st August, 2021 at 5:15pm, I was refused service. I have a medical exemption and do not wear a mask. The chemist who communicated the refusal of service to me was rude. I wish I got his name. He said the owner decided to not serve unmasked people. Descrimination. This company will never get my business again, nor any of my friends… Read more

and family.

Edit: The area manager called me after I made complaint via their website. The store was acting not in line with Good Price franchise policies and action has been taken to correct this particular stores' management of this situation. I need to leave the rating as 1 star for the experience, but, I commend Good Price franchise upper management for identifying and correcting this stores behaviour. I won't be shopping at this particular store ever again, but I'd now be happy to shop at any of their other stores.

jsb
jsb
 

Significant Price hikes – Be aware the prices appear to have gone up significanly high similar to the prices of other pharmacies. May have reached the number of customers for business. For example, Gastrolite is either similar or cheaper in other pharmacies.

Russell S.
Russell S.QLD
 

Toowoomba Good Price Pharmacy!! Thankyou all for your friendliness and your efforts to do a great job – Toowoomba Good Price Pharmacy staff have been amazing and certainly deserve this review. The staff have made a combined effort to ensure my needs have been met. Unfortunately I need to take a number of medications .The Good Price Pharmacy staff pack my medication into a MPS roll. The staff send me a message when my medication is ready to be… Read more

picked up and if I need to see my GP to get a new script. It is a lot more than that.. I can sense that the staff are genuinely helpful and I appreciate that very much. Happy customer.

Gloria Bauman
Gloria BaumanQueensland2 posts
 

worst experience ever – I was served by a young person which is all they seem to employ and she wasnt helpful to my daughter and myself worst service ever. I complained and the manager was just rude so I will not shop there again and they are expensive.

Shane
ShaneVIC6 posts
 

Wodonga store. Downhill since the changes under corona – The store has dropped the use of personal buzzers and gone to picking up scripts by quietly saying names, a system that doesn’t work. Left after a 30 minute wait.

Sharon
Sharon23 posts
 

Nowra Goodprice Pharmacy – My favourite Chemist. Always so happy, helpful & obliging. James & Staff at Nowra all friendly and knowledgeable . What else do you need. Great range of products. Recommend them completely. Thanks Guys

Reza
RezaQLD2 posts
 

Professional service with a smile – Most of the time, I buy my medication at the Arundel branch of Good Price Pharmacy. I have been impressed by the professional attitude of the staff. They are aware of my needs and are always serving me with a smile . Special commendation to Rachel, Georgia and Kim.

Westie
WestieNSW2 posts
 

Rude service – Some of the staff at the Coffs Harbour store need to undertake professional training on how to treat customers, or perhaps learn some simple good manners. I mildly corrected the officious middle aged woman serving at the registers, something to which she apparently objected, and I was treated to an exchange of eye rolling and smirking between… Read more

she and another staff member. I may be 80 but I have no sign of dementia and have ten years of tertiary education. Do not try to instruct me on the use of a credit card, something I have been accustomed to dealing with since 1980. From now on I buy online or elsewhere.

Kewal
KewalVIC
 

Terrible experience while buying perfumes – Bought 2 perfumes from them. The only reason to have bought it from them is that they were offering the best price online and shipping was free once we reach a threshold limit. However, products were real dodgy & not up to the mark. The reason, I can say this with surety is because have bought the same perfume from Myer earlier and they lasted for… Read more

longer whereas this one's hardly lasted for mins and would form circular spots on the garment. It's real embarrassing when I used it on my light colour shirt.

Abby
AbbyWA
 

Rude pharmacists. Horrible experience! – We called the pharmacy to get 2 epipens. I had the flu and was talking a little bit groggily. It was about to close in about 10 mins and the rude and extremely impatient pharmacist snapped back, "Sorry. I can't understand you. You're talking like a robot. Call back later." I was left annoyed, so I called another pharmacy and they gave it to us 1/2 price of what we usually pay at Good Price.

Adam S
Adam S
 

Prompt, accurate, wonderful – My items arrived exactly as ordered, carefully packaged, and in great condition. Above and beyond, I payed for Standard shipping and the items were sent Express, and so arrived several days before I expected them. I'm very pleased.

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