Gumtree my sweet, I'm a fan xx
I'm a big fan.
I've used Gumtree and Ebay for several years as a buyer and seller. They both have their perks, but Gumtree is the hero. I'm just a big fan of it being free. I don't use bells and whistles, but it's nice to have the option.
My take away tip - for new users and the like - take a screen shot of the ad before you buy. Once the seller removes it, it's gone and if you bought something inaccurately described, that's your only evidence. I've never had any problems personally, but there is no insurance for loss through Gumtree and if you want to take up issue, it will be on you. Do the same with messages exchanged as these may not be available either. And record the phone number and seller details. More applicable when buying a bigger ticket item, such a car or the like.
There are other little things that other marketplace platforms offer that Gumtree doesn't. To me, this gives Gumtree an advantage in that it is easy to use, it's relaxed, advertising stuff isn't complicated by having to work out and include fiddly postage details, there is a very localised focus and because of all this, it's free to use. It's a win on all fronts imho.
We are lucky to have Gumtree!
For around 5 years have listed and sold many items, including recently a $28k Harley Davidson to a $25 Lladro figurine, on Gumtree. Has cost me nothing, and 100% of transactions have gone smoothly, and can not report a single problem. Well done Gumtree for providing this free classified service, which I can manage and control from my home.
I used gumtree for few years and it was working well until the last year .
More and more often my listings are not posted under a pretext that they are duplicate listings , I only have a business and a personal account that does not contradict the policies and never had any duplicate listings. Customer service is non-existant. The emails remain unreplied and live chat is dead 99% of the time . A lot of people I talk to face similar issues .
I completely agree with multiple people saying that the seller and buyer community on gumtree has right gone down the toilet in recent years.
I am questioning , maybe management changed and now the main policy to push people towards selling via eBay where there are paid sellers’ fees. No wonder more and more people gravitating towards FB Marketplace
Shame and disgrace as it was a great platform before
Gumtree is discriminatory and doesn’t follow their own policies.
I’m a Registered Breeder in SA with a DACO registration number.
Gumtree deleted my advertisement stating it doesn’t meet Gumtree’s policy on sale of puppies.
I’ve read the policy and I was not in breach of their policy or SA Legislation and yet they’ve allowed others to advertise puppies for sale over $500 with no Breeder registration number at all.
This is totally discrimination.
You must know it. In Australia, if someone report you on gumtree, the gumtree blocks you, without knowing the truth under name of his policy The truth comes only from the court after a judge's sentence I think
This is Anglosasson old mentally very common here in Australia. An idiot can declare anything and Gumtree agrees take action against you . If you want to sue it for defamation, you have to spend about $ 10,000. for the lawyers. Is the law the same for everyone? I do not think this here in Australia
Ive used Gumtree for approx 10yrs. Last 2 years Ive noticed u have fraudsters/scammers lurking around. If your not switched on or an elderly person u will get Frauded. Any add that has a response to buy and asks for bank details in 5mins of posting is a scam . Please delete PAY PAL keep a cash in hand system . And all eyes open when these people visit your homes. I dont sell 4 myself anymore I much prefer Cash Converters but occasionally I do sell 4 family members. Just starting to lose my confidence with Gumtree . Unfortunately the world is full of dishonest and jealous people
Most unreliable site ever
The app's good from a functionality standpoint, but the seller and buyer community on gumtree has right gone down the toilet in recent years. Either it's time wasters, low-ballers, scammers or generally unpleasant people.
Facebook Marketplace and ebay are superior alternatives.
To start off with, I used Gumtree all the time. When I was moving out of home a few years ago, I bought almost everything second hand through this reliable website/app. I also used to sell a lot of my stuff on Gumtree with ease.
I haven't used it much in the last few years but when I used it today to post an ad, almost immediately I got not 1, not 2, but FIVE replies within an hour of posting. They all asked me for my email to 'further discuss' the ad (even though Gumtree itself had a messaging feature) and I noticed they all signed up in Feb 2019 (I posted my ad on 5 Feb 2019). This all screams scam to me.
Please sort out your security features. This is unacceptable.
No customer service
They have locked me out of my account for no good reason, all my ads are furniture and electrical products and sent me an email saying I am restricted, absolute crap and not resolved not using them again..
Zero stars If i could
Gumtree has sold its soul it seems they've struck up a deal with the Nigerian and Indian scammers and went combined. Gumtree blocks your account whenever they feel like it. They remove your paid ads when they feel like it. And if you manage to log in and post a ad it gets deleted straight away. What the hell is going on? How is anyone supposed to use your trash website or app if you don't even allow us to post anything on it? And if you do manage to post something without it being deleted, the only replies you get are from scammers telling you to email them. Unbelievable. Gumtree just shut your site down and leave already. Apparently Gumtree is for "local" users but somehow the scammers can access the Australian website from overseas and see all our phone numbers and contact us. I have a question for Gumtree : you obviously want your business to crash and burn, why are you still even operating? I'll take my advertising elsewhere, you absolute rubbish scums.
Needs a bit of an update
Gum tree is handy to look up businesses, real estate, vehicles and to locate goods and services.
However its search engine, the ads on the home page or search page, can get a bit frustrating.
If only there was a more updated and simpler version, this would be a more used website.
Plus having categories within categories if that makes sense.
Still a good site though
Ads never appearing and customer service not helping
I am writing this review out of desperation since Gumtree customer service has been useless in resolving this matter. I had tried to post an ad and it doesn't appear. It is searchable through the ad ID but only when i'm logged on to my account. If i post the link with the ID into another browser it says 'sorry ad no longer available and 'SOLD'. The customer service reps amended this problem by blocking my other accounts, which did nothing. If i could PLEASE get an answer why this is happening, that would be great.
There people that use gumtree site as a platform for scamming!!!!
There are some scammers out there and they use Gumtree as well. I like Gumtree but feel that there is darker side that I along many others are not aware of. People need to be aware
I opened an account to sell a camera lens i no longer needed. After i rejected a low offer, my ad disappeared. I contacted the help desk and they notified me that my ad had been deemed inappropriate. No further information could be provided and my account was deleted. How inappropriate can a picture of w camera lens be? I will never use gumtree again.
Gumtree is GREAT
I just read though all the feedback and honestly it is not Gumtree's fault that people are unreliable and rude.
I have used this site for over 5 years and yes you have to use your head when dealing with people especially when it comes to your own safety and keeping your word when buying something but how would you expect Gumtree to control the public. I agree there should be customer feedback on seller and buyer like ebay. That would help shift through all the rubbish buyers & seller (because they are out there!!!)
But overall this is a great place to find things locally and I recommend this to everyone I meet who want to buy or sell unwanted items.
Thank you Gumtree
Waste of time
90% of sellers are scammers, and don't reply. Adverts have been up for years and not current. 90% of buyers are total scammers. Can't even give stuff away for free.
The site needs to either have a lot more security checks or shut down....total waste of time. Not worth it.
crap customer service
When I got scammed [Name Removed] from Gumtree was horrible to me. He ignored my first complaint and in my second one actually defended his rude customer service and then ignored my reply! So if you use gumtree beware the horrible customer service doesn't give a damn if someone scams you. I sold my itunes gift card and stupidly agreed to a bank deposiit and to this day it hasn't shown in my account. If it was eBay they would be able to contact the seller. So don't sell on gumtree there's no protection and horrible customer service.
Be wary & use common sense
We've bought and sold MANY things on Gumtree over the years and it used to be great, but it has changed alot since the earlier days and scammers and time wasters are rife on the site now, so we don't sell on it anymore, it's just not worth the time or trouble! I've listed items that are still in pristine condition for Free quite a few times as well and I have been gobsmacked at how demanding, picky and rude people have been when they enquire about them, so I'm not inclined to do that anymore either. And with all the recent news reports of attacks being made on sellers it doesn't really motivate us to sell items via this platform.
We've had experiences of scammers trying to dupe us when we were selling cars on two different occasions and both used exactly the same tactics, fortunately we didn't get ripped off. They contacted us via text but it came up as Private numbers, and they both requested to be contacted on an email address for communications, they insisted that they definitely wanted the cars sight unseen, and they also wanted to make payment via Paypal and send a courier to pick up the car(s) ASAP. I foolishly fell for the email contact rouse with the 1st car but I soon became suss that something was dodgy about the buyer with his lengthy & complicated story, then the scammer had the cheek to say that they had already made payment and demanded our address for collection or a refund. When we refused to give them our address or refund them anything they started to send threatening emails about going to the Police to report us, that's when it started to get amusing and we played along and actually encouraged them to report us, they persisted with a few more abusive emails and eventually gave up when we ceased responding. If you have received a fake PayPal invoice email, please be sure to forward it directly to email@example.com and firstname.lastname@example.org so that the information it contains can be assessed properly by their system.
Ok except for the humans
Care to be effed around endlessly?
Then Gumtree is perfect for you.
Seriously though it's a good site EXCEPT THEY SHOULD PROVIDE FEEDBACK AND REVIEWS of at least the sellers, vet everyone preferably.
This won't happen of course. So you take your chances, NO GOOD FOR THE TIME POOR.
buyers are FAR WORSE though both sides will get you the crazies, flakes and unreliable.
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