Gumtree
- gumtree.com.au
- ✓ Verified company
1,540 reviews · Statistics
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Reviews
The update of Gumtree
I have always supported Gumtree with 5 stars and will not stop. You are great for my business Shaggy Tails Grooming. Text 0409 480 694. But the new system has lost my adverts text. I tried to restore. The new way of formatting a new advert does not work. The drop down menu's do not function.
I sm at a loss of how to restore my business advert that I pay for regularly. I really really do understand the complexities of anew system but just need some constructive help to understand the new system.
Ps I did love the old system but things have to change I understand
Regards
David
Waste of time
Ad has been "on" for while but only a few scam enquiries, fair enough. But, today I searched for the ad myself with no result and eventually used the EXACT word search, location and price range still with no result showing. Gumtree is a waste of time.
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What's the point - scammers or crickets on Gumtree versus quick sales on FB marketplace
I've been selling things using both Gumtree and Facebook marketplace - just to broaden my exposure given time pressure to sell. I've posted furniture, a trailer and an engine hoist. On Gumtree I got nothing but scammers for the furniture, and just one genuine response each for the other two items. Compare that less than stellar experience to FB marketplace, where I had at least half a dozen genuine responses to each ad, and sales within an hour of posting. And free to boot (compared to Gumtrees "pay money to make your ad more visible" - which g
... Read moreiven I'm clearly getting the type of visibility I actually need on the FB platform, it seems money that would be wasted). Seems Gumtree has lost its appeal since I last used it a few years ago - at least in my experience anyway.
Bird pricing increases each month
Gumtree are ripping of sellers. Went to post on bird page a repost of ad from last month and it went up from $1.49 to $1.99 for the same ad. the previous month it was $0.99. There is no way of seeing how and why they charge these fees. When i contacted them they said it was supply and demand.
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The new update
The new update on gumtree
Is nowhere as good as before you did the update
Sorry the old version was fantastic, but the new update is crap , sorry
waste of money
Don't waist your money as only scammers contact you. Better off selling on FB no fees. I made the mistake of wasting $39 on an ad only to sell off FB in less than 24 hours. It was once free but now greed has got the better off a website which doesn't even screen scammers well enough.
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Awful. Why I never come here before dealing with such crooks ?
Recently they request a payment for selling a car.
I have been using their platform for over 10 years to sell small stuff or looking for anything for free. So I did not mind spending a few dollars to sell my car.
The entry price is $19, but their advice is to go directly to the $39, silly me, why not ?
Ad is paid and pending.
I come back a few hours later to see that the ads just disappeared. Not put on pending or locked. No, it's like nothing happens.
I checked my email and they wrote that my ad is deleted because I did not put the right wor
... Read moreds in the details. I am selling a Audi, and added the word Volkswagen because these are the same manufacture and share a lot of think. The engine (EA888) or the transmission are available in many Volkswagen and even Skoda. But the worst, is that their email just said is deleted. They do not offer any chance to modify or just to get back to them on the issue as it is a no reply email.
I am trying to sell a BluRay player and I have a buyer but I have received no contact from either of them.
I am trying to sell a BluRay player and I have a buyer but I have received no contact from either of them.
All I need is the courier information so I can ship the BluRay player and I can be paid but whenever I try to message either Gumtree or the buyer I get no reply.
It's really pathetic. Gumtree constantly says their Admin is off-line (anytime of the day) and last night both the app and the website was apparently under maintenance (during a week day).
I would have had better luck on Facebook Marketplace.
I'm seriously thinking of never using Gumtree again.
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Hi Chris,
We're sorry to hear about your experience since this sounds like it might be a scam. Please do contact us on the link below so that we can take a look into this:
... Read more https://help.gumtree.com.au/AU?cu=1& -The Gumtree TeamHi I did and it was. Thanks for your help.
Full of scammers and charging for car ads. No
I have used Gumtree for many years but that ends here.
I am absolutely sick of the number of scammers and gumtrees inability to police it.
Also shocked when recently trying to place an ad fir a car and there is no free option.
I will no longer be using gumtree.
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Review
Paid $15 for an add only got 3 days then add not there any more. It can't send pics to People that have sent me messages. Absolute rubbish ripp off
... Read moreHi Warren,
If you need assistance, please contact our Helpdesk on the link below:
... Read more https://help.gumtree.com.au/AU?cu=1& -The Gumtree Team
Giving up on gumtree
When I wish to browse gumtree now it's just cars , cars , cars , cars , cars . Maybe an idea to have a car gumtree so we can get back to looking at more interesting items .
Hi there,
Thanks very much for your feedback. We are always trying to improve and we do appreciate your reaching out to provide this suggestion.
... Read more -The Gumtree Team
need higher resolution photos
photos too compressed, which can make it that you cant see detail so have to contact the seller almost unnecessarily
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MY MONEY PAYMENTS AND REFUNDS
Hi All, We have been a member since 2012 and up to the last 30days have found gumtree after paying hundreds of dollars to have the bump ups and top adds etc takes the money from you and does'nt list the adds accordingly if at all instead favoring the business's that have size and influence. We also tried to find a form of contact with no luck bar a email address after a lot of effort.. (If anyone can provide this would be great). Not from the site and we are not sure if it reached head office as we still have'nt received a reply of our complain
... Read morets in the last 14 days. Remeber Gumtree is owned by ebay and are as bad as each other. Our Government with consumer watch dog should be placing more powers for the consumers on mega companies like this hiding behind a screen. Be careful to all.
I like your old stuff better than your new stuff
Still love this site - but two points that make me swerve it in favor of other options ..
Pop up ads are a headache between the eyes.
The other is retailers (who flood entire search categories ) with ad after ad.
A message to those retailers - if I wanted to shop retail, I’d look you up online.
Personally I am on there to buy local and second hand - dealers with reconditioned mobile phones and motorcycle shops with dirt bikes are good examples of categories where you’ve got local businesses with three pages of ads
(when all you really want is the ad from the local punter THEY probably bought it from ! )
Unusable
Gumtree is just unusable these days! Used to be great for buying and selling but it's just ads and pop ups now, no real marketplace, impossible to search. Sad end to what was a great community site.
Questions & Answers
My ad on gumtree has expired and I’m trying to re contact this person:
Buyer-xrb3739qszllx@inbound-mail.users.gumtree.com.au
How can I get in touch?
Hi Antonia,
As long as the messages are not older than six months and if they are still displaying in your account, you can still send a message to the other person.
Alternatively, you can reply from the messages that were sent to your email account as well.
If you need any assistance, please contact us on the link below:
https://help.gumtree.com.au/AU?cu=1&
-The Gumtree Team
Your new messaging upgrade on the app is rubbish.
You can’t see who sent the message and seems like we have lost functionality.
Please please please put it back to how it was.
Hi Oliver,
We would advise deleting and reinstalling the app to see if this fixes the issue.
Please also note that Gumtree is transitioning to a new messaging system and we are hoping to have these issues resolved by the end of December.
If you have any other questions, please feel free to contact us on the link below:
https://help.gumtree.com.au/AU?cu=1&
-The Gumtree Team
Hi there - how can I find previous purchases on Gumtree?
Hi Natalie,
It might help to note that we don't unfortunately have a purchase history available on the site.
That said, if you have any other questions, please feel free to contact us on the link below:
https://help.gumtree.com.au/AU?cu=1&
-The Gumtree Team
Get an answer from our members and Gumtree representatives
Details
- ABN: 33616996840
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Hi,
If you are having trouble locating your ad, please contact us on the link below:
... Read more https://help.gumtree.com.au/AU?cu=1& -The Gumtree Team