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Gumtree

Gumtree

 Verifiedgumtree.com.au
Gumtree
1.7

1,775 reviews

Positive vs Negative
11%5%84%
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Used service as aBuyer · Seller
1,775 reviews
3 Ken  · had to deal with a few scammers but sold it eventually
5 Wayne Maurice C.  · I find that Gumtree is far more effective than other exposure outlets.
5 Michael  · Had a great result at the event and post that I had on here.
5 Ian Stewart  · The Ghillie Brouges sold quickly with a number of hits on the advert
5 jaiden sells  · works well for advertising for small local businesses. great that it is also free with the option to pay.
5 Drew  · Quick easy sell very happy buyer was very nice and easy to work with
Scott
ScottVIC11 posts
  Verified

Gumtree is an old school way of keeping what we no longer need out of the landfill and having pleasant exchanges amongst the Gummies as long as everyone acts with decency and courtesy. Show reply

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Reviews with attachments

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Janeene
JaneeneAustralian Capital Territory7 posts
  Verified

It was extremely easy to setup, and gumtree helps you all the way. I have now sold multiple items with no issues. Except I would like to see the option with the rating directly under, a fraud option. Show details ·  1

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Bernadette
BernadetteVIC2 posts
  Verified

Advertising on this platform has many benefits and helps me sell my Tractors with ease Show reply

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jondapom
jondapomNSW4 posts
 

Sold to the very first person to enquire to call & enquire. Show details ·  1

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Simon P.
Simon P.108 posts
 

Gumtree - Word of warning – Placed advert on Gumtree few days ago. Very shortly, received a message from Gumtree saying to share my email address that is linked to PayPal to receive payment from a buyer. Found it a bit weird because no buyer had contacted me via Gumtree at that stage. I shared my email linked to PayPal with what I thought was a message from Gumtree… Read more

platform. Then I received the attached email asking me to click to Proceed to Final Step and receive payment. The email sender looked very fake, at next stage I was asked to provide my bank details! Which I did NOT share. Thought sharing with you all my recent experience as a warning to Not trust giving your bank details. And, just to be on the safe side, i would Not be selecting the Gumtree option to link PayPal to Gumtree.

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Ryan
Ryan24 posts
 

Purchased a faulty item from a seller, tried messaging them with no response. Couldn't leave negative feedback for an item, flagged this with support and ghosted from them too! Reply back and get automated email saying tickets close after a few days. Not using Gumtree ever again. Show details

Gumtree
Gumtree    

Hi Ryan, We're very sorry to hear about this situation. … Read more (+13 replies)

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godzaconic
godzaconicWA55 posts
 

When you post an item for sale you will immediately get over 100 replies which are obviously sent by some kind of automated bot. Trying to contact Gumtree online is a complete waste of time it is not possible. Use Facebook marketplace!

Gumtree
Gumtree    

Hi there, We're very sorry to hear about this situation… Read more (+1 reply)

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Zara
ZaraVIC
  Verified

I purchased a filing cabinet from a seller on Gumtree, who misrepresented the item that was fully rusted from the inside and had stuck drawers. It's been three months since purchasing it, & I haven't used the item even once. Gumtree’s support ignored my photographic evidence & screenshots of text messages, accepted the seller’s false claims, and… Read more

refused to help. Not just this, but my main issue with Gumtree is their 3-message rule before leaving reviews, which is easily exploited by dishonest sellers. The seller moved the conversation off-platform in the very first message, so now I can't leave a review; I guess he knew what he was doing. Their platform design makes it easy for dishonest sellers to avoid accountability and leaves buyers unprotected, while Gumtree continues to profit from fraudulent sellers. The seller of the filing cabinet didn't even have a name on the platform, just an alphabet, I only know their name cos I paid with bank transfer. They're still selling on their platform, continuing to defraud other buyers. I've filed complaint & spoken with with Consumer Affairs Victoria about Gumtree's systematic problem that protects sellers over consumer rights. Avoid this platform, zero buyer protection when things go wrong, & 100% they are circumventing Australian Consumer Law. Please ensure you also file an official complaint with your local consumer affairs agency so Gumtree doesn't continue unchecked; more complaints means consumer affairs is more likely to investigate & take action.

Latest follow-ups

Quentin
QuentinWA6 posts
 

Ok its is very simple here I have used gumtree from the early stages when it was fantastic. Now its a completely useless joke of a platform and for one reason and one reason only. The greedy powers that be have decided to completely fill it with… Read more

frigging advertising that pops up, slows everything down and simply stalls the service. This platform kicks the butt of marketplace in searching and refinement if the st^pid advertising was just done away with. Do that and Gumtree will have customers again, but you won't because its not about the product its about the $$$

 Follow-up  · The ads appear constantly and this effects the use of the app. It does not matter what you reset or clear the advertising in the app renders it useless.

Gumtree
Gumtree    

Hi Quentin, We're so very sorry for any frustration… Read more (+3 replies)

Joe
JoeNSW22 posts
  Verified

I started selling my music collection on Gumtree. I find listing process very easy and this works for me. Than I find just by coincident that some of my listing is not showing in search (as a buyer) also I find some features as BUNGLES not clear. So… Read more

I contacted Gumtrre support on line. No reply. I send two more request for help no reply. So I contacted Gumtree using email I attached previous messages and request if my web help messages was received and ask again for help. NO REPLY. Weel this must be the most horrible customers support.

 Follow-up  · Never received response regarding understanding your bundles offers. I found Gumtree support bad. I am geting one response so friendly and than other I am COMPLETELY IGNORED or most of the time response is just brush me of. VERY DISAPOINTING

Gumtree
Gumtree    

Hi Joe, We're very sorry to hear that you haven't… Read more (+9 replies)

A Matthews
A MatthewsSA16 posts
 

I used this site to purchase a kitten and got caught up with a scammer. He or She just strung me long with the promise of the kitten for 10 days. I bought all the essentials for the kitten and when I went to organise the meet to view the kitten, he… Read more

or she went radio silent. I cannot comprehend how cruel these people are. This was the third let down with others (breeders) saying that the kitten was available and then the next day saying it was not. They are playing games with authentic honest people. I am definitely now going to go to AWL or RSPCA or Pet Rescue and get a rescue kitten atleast they are legit and suggest you all do the same. Don't encourage the sale of these innocent animals from such unethical, dishonest sellers as they are only interested in money and not the wellbeing of the animal.

 Follow-up  · I prepared for the kitten's by buying the essentials; litter box, litter, food bowls, water fountain, food, toys. The scam did not show up early, the scammer continued the conversation and only when I was making arrangements for a meet her or she evaded the conversation. I believe that rescue groups are operating to save the animal in question not… Read more

Gumtree
Gumtree    

Hi there, We're so very sorry to hear about this… Read more

Positive reviews

John Devereaux
John DevereauxTAS6 posts
  Verified

My computer literacy is quite limited, but for me Gumtree is a very easy to use and effective platform. I have bought and sold many items via Gumtree and all those experiences were very positive. As well as being easy to use, Gumtree reaches a very broad audience. Show reply

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Malcolm
Malcolm
  Verified

Easy to make listings. Good security to protect from scammers and data hunters. Good search selections. Less difficult customers than on some other listing sites. Show details ·  1

Yay
YaySA2 posts
  Verified

Thank you gumtree. Sold within a week. Everything went well. Good personal contact with the purchaser. We had a chat about life, the universe and everything else at the same time. No complaints at all. Show details ·  3

Negative reviews

LANCE W.
LANCE W.TAS2 posts
 

Placed an ad a week ago. Paid $68. No enquiries. Went to site to look at ad and it said I had no ads live. Put item in search and found my van. Placed same ad in local buy/sell, had over 100 enquiries, sold within 24 hours. Show details

Gumtree
Gumtree    

Hi Lance, we’re sorry to hear your ad didn’t perform as… Read more

Danny
DannyVIC12 posts
 

Full of cars and houses for sale. Wanted to purchase some firewood and the search result listed houses and cars. Another great platform destroyed by corporate madness. Gumtree will be the next trading post….

Gumtree
Gumtree    

Hi Danny, We're very sorry that you've had this… Read more (+2 replies)

Frank
FrankSA22 posts
 

There's no one to contact for technical support your pointed in every direction tried to find help, and all you get is a whole lot of wasted time and frustration do yourself a favor stay the hell away from Gumtree. Show details

Gumtree
Gumtree    

Hi Frank, We're sorry you weren't able to connect to our… Read more

Recent reviews

Marshall
MarshallVIC2 posts
  Verified

When I posted the item in question for sale I did not know how it would go as it was a tad unique. It took quite some time to sell but both Gumtree and moi stuck with it and I kept advertising each time Gumtree informed me of it's imminent expiry. The lesson learned is to stick with Gumtree. It is the second time I have had an item that took time but eventually sold. I now know that patience is truly a virtue Show details ·  1

Charles
Charles
  Verified

I have been using Gumtree Australia since 2012. Gumtree Australia's site is extremely easy to use and navigate. I always manage to find what I need when I need it. Sometimes, I find things on Gumtree that I cannot find on Ebay. Highly recommend Gumtree Australia. Kind Regards Show details ·  1

Wayne
WayneSA
  Verified

Have been using Gumtree for many years and recommend this platform to reach Australia wide buyers when selling specialised items. Always a good idea to research the value of your items as some people ask too much and others do not ask enough. Show details ·  1

PGO
PGOQLD
  Verified

Ads are dead easy to set up, dead easy to manage and read by a large steady audience. Ads will stay on for long and eventually a buyer will hit jackpot. And so the seller as well. And all that is free!! Show reply

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Gopal S.
Gopal S.
  Verified

Gumtree is better than Facebook Marketplace as you can call the customer directly and organise pick up. As a result, less scammers can succeed and only real Australian Products Show details ·  1

John C.
John C.SA
  Verified

not too many time wasters. Have come across some very good customers. Still too many con artists out there. Have to be vigilant. Still a good medium to sell your items.. Show details ·  1

bricere88
bricere88SA
  Verified

Overall I think Gumtree is an excellent, secure and great URL to sell and buy from. Easy to use and reliable, the only complaint I have is that the ratings section does not work properly and it seems to have issues. Thanks Show details ·  1

Sandeep
SandeepNSW2 posts
  Verified

I was able to sell my sofa quickly. I got many enquiries and then a person picked it up. I liked that I could see user's reviews before transacting with him. There was online payment option, which feels nice and safe. Show details ·  1

RickyD
RickyD2 posts
 

I used to love Gumtree and used quite a lot. but since everytime I scroll I get an intrusive AliExpress add I have deleted the app and will never use it again. Shame they've taken this route. I think there are many like me Show details

Gumtree
Gumtree    

Hi RickyD, We’re sorry to hear this and appreciate you… Read more

Casey
CaseySA2 posts
 

Worst platform ever for sellers! Technical bugs, bugs and more bugs! (Or just designed so terribly it’s literally unusable). It’s fine if you just have less than 10 ads, but any more than that and it’s a constant “page jumps back to the beginning after every single move” kind of deal. If you have hundreds of ads and want to reduce prices for… Read more

example, it will take you days, maybe weeks with this bloody useless site to achieve anything. I highly recommend eBay or Facebook marketplace, gumtree belongs in the trash pile.

Gumtree
Gumtree    

Hi Casey, We’re sorry to hear about your experience and… Read more (+2 replies)

Alex
AlexNSW3 posts
  Verified

I paid $108 for a boosted ad to sell my campervan and the experience was honestly terrible. Over two weeks, I received only three enquiries, all of them obvious scams. Not a single legitimate buyer reached out. The analytics you get for a paid ad are basically useless. It only shows a vague view count (“99+ views” on my end, though support later… Read more

claimed it was 611), with no breakdown of impressions, clicks, engagement, or anything meaningful. For a paid product, this level of transparency is extremely poor.

When I raised concerns with support, they repeatedly refused a refund or even a credit, despite the ad clearly not delivering any real value. Their response was essentially, “you got views, so that counts,” even though those views resulted in zero real interaction.

I expected far better, the platform feels unsafe, full of scam activity, and the paid features simply don’t work as advertised. I won’t be using Gumtree again, and I’d strongly recommend others think twice before spending money on their listings.

Gumtree
Gumtree    

Hi there Alex, I’m really sorry to hear how… Read more (+4 replies)

Les K
Les KSA
 

Unbelievable!!! Been with gumtree since 2011 but have to delete account as it’s a waste of time advertising The first 12 years was fine but in the last 2-3 years I have not had a single reply to my items even though I have had more than a thousand hits combined. I realise there are people just scrolling but this is ridiculous I used to get maybe 1… Read more

reply for every 10 hits. In the last few years, like I said before, not one single one out of all those 1000s of hits. I’m convinced there is some sort of block going on, although I have no idea what it could be. I’ve ended deleting many of my sites as there is no point keeping them on. So many emails to gumtree and 1 reply where they did a test message which came through ok, So can’t figure it out. If anyone has any ideas, please help!!!

Gumtree
Gumtree    

Hi there Les, we’re really sorry to hear this has been… Read more

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