Ridiculously high prices & slow slow service - Lygon Street Carlton
I hobbled into this salon/store on crutches. Explained what I wanted, in owners opinion I was going to be having a full head of foils, I was given a piece of paper with the price breakdown, foils $155, bond $35, Toner $60 & Cut $75 ( added up in my head $325 - RIDICULOUS) also on the paper she explained is a HHWH offer for a package at $299. I have recently had major surgery and had been dropped off, seeing as I was being picked up again in two hours I reluctantly went for the $299 package, I was then given the choice of Bond or Olaplex, aft...er choosing I was then told this would be a little bit more money (her words). 4 hours and 45 minutes later I was charged $348 (I also purchased a round brush, this was an additional $22). So when she said, that is $370 I nearly fainted !!! My hair is poorly cut and I am gutted with amount of hard earned money I have been ripped off for. Poor form, never will I return to this salon and I am unsure whether I will use the franchise again.
I went to HW Broadmeadows to get a labret piercing and the lady did it off centre and didn't tell me much on how to care for it, she also didn't screw the ball in properly and it fell out, after blaming me for playing with it (it hurt too much to play with) she went to put in another without telling me how painful it would be, hurt more then the piercing so i backed away, she dropped the ball and got super mad when she had to grab another. never coming back AGAIN
Fantastic cut and color in the Ipswich salon. Attention to detail, skilled stylist and colorist. Management so accommodating, friendly and efficient. Great team working together to take care of their clients. Thank you!
I got my eyebrow piercing re done a few years ago at Dandenong Plaza HHWS and the customer service was great. The lady was very gentle, let me choose exactly where I wanted the piercing and did it very quickly. She was very thorough about after care.
do not use this service
They have no idea what they are doing!! My daughters hair has been badly damaged and broken off. The outer hair is orange and her scalp hair is white. She asked for golden blonde. She was then charged $200 for this disaster!!! 1 month out of her sisters wedding. This is a warning to not got to this hair dresser.
No refund and not happy
I’m getting married in a few months and admit I never go to the hairdresser. However with my upcoming wedding I went to a hairdresser who said I needed to get the correct shampoo, conditioner and treatment to get my hair in the best condition for my big day. So I decided to go to hairhouse warehouse and chose a shampoo and conditioner with the intention to go back and buy the treatment after my next pay. I couldn’t get hold of my hairdresser at the time so I bought what I thought was correct for my hair thinking there would be no dramas if I go...t it wrong. Once I spoke to my hairdresser she told me it wasn’t suitable for what I needed and then gave me a specific brand and name to get. I went back to hairhouse warehouse to see if they had the brand and they didn’t. So I asked for a refund and was told no. This is very disappointing and off putting because I don’t know much about hair and my purchase was money down the drain when I’m trying to pay for a wedding. I will not go to this store again. Not happy with the experience at all.
Went in to have roots redone. The roots ended up really bright they had 2 attempts in salon to fix. Let me walk out with terrible hair and stiff hair . Drove to shops and had to buy hair dye as I had funerals to go to..
Manager and owner have both decided to ignore me....
He shouldn’t be a business owner!!!
Ridiculous prices and bad service
I am bleached blonde(shoulder length hair) and wanted half head of foils for regrowth. Was told my hair was too dry and to use certain products for 3 weeks then come back for foils. I was quoted $180....Bought $90 of products that I used then came back 3 weeks later. Sat for nearly half an hour to then be told it would take 2 seperate visits, half head of foils both visits...to get my roots blonde....at $600. Yeah...NO!!! Said “forget it”
I have never come across a salon this expensive.
Shocking customer service and even accused me of product tampering
Don’t buy from HHW or Harper & Arlo. I have been shopping there for years and only one complaint recently and they are totally not interested in helping me with a product they recommend and possibly produce
I always go to Hair Warehouse Spencer Outlet Centre for my cut, i am always greeted with a smile and they fit me in to their busy schedule as best they can. Looking forward to visiting again.
Avoid at all cost
Went to Hairhouse warehouse Church st, Brighton. They recommended me for a hair colour and it burns my scalp when i came back they lied to me saying that i did not do the instruction so i asked them to write the instruction and they said it’s against the law for them to write the instructions. This store has breached my consumer law rights and very deceitful to customers. I warn everyone not to ever buy anything from them.
My go-to place for haircare products
Was desperately looking for something to revive my tired, damaged hair - a wonderful woman at the Waurn Ponds store recommended a new range of haircare products (Harper & Arlo). No hard-sell... just great friendly advice... and the products actually were as good as she said they would be! Thankyou!
Chatswood Store. My tape hair extensions were replaced expertly. Very happy.
The BEST. The competitors were expensive and rude. Very happy 3 weeks later. I tried 2 states and inferior retaping. My extensions will last 12 months and not 6 months because I spend on quality products and now I f finally have a decent unassuming hairdresser.
Wrong colour, dry ends
I had shown a picture to the lady whom usually does my hair @ HHWH Browns Plains Salon, though she had organised me to have my hair done in the morning by another hair stylist, whom I’m assuming is in training as the morning was my availability. A colour consultation was done with my regular hairdresser whom then handed it over to the other girl. I have uploaded a picture of the colour I asked for to the colour it turned out. Very disappointed in the end, pretty hurtful & embarrassing to be honest. I was consulted $175 for this, which I think is overpriced. They have offered to re do it tomorrow, I will be reviewing the second visit also. Honestly just want a refund
Very upset disappointed
Had asked for my hair to be cut short from shoulder length and foils
After 4 hours of waiting to have it finished waiting for lunch breaks total disorientation from the hair dresser n 265 dollars later not being told amount either I’m am so upset did a crap job
Now I am going to get it fixed only days later by another hair dresser Cos my hair has been hacked at. It looks disgusting Never again
That is the last time I take my business there
I was charged $110.00 for a basic trim I could have done at home. Was told I needed hairwash, but I had washed my hair that day so declined. ...said no to blowdry as I live near premises and was not going out. Haircut took 10 mins and the rest of my near 1 hr time was made up by a man wanting a refund of styling wand he wanted to return. Not my problem ...
Most expensove hair cut ive ever had!. I booked in with hair house warehouse thinking they wouldn't be too overpriced for a cut and colour. I was after half head foils and a trim. My hair is medium length. Just past my shoulders. We sat down and went through colour. Because I wanted blonde foils (my hair is light brown) I was quoted $350 with a trim!!! I polielty declined and said maybe we just do a cut today. I have never in my life payed that much for a half head of fouls and a cut.
I had a basic shampoo. (No treatment) a quick trim. (1.5 cm...
Ordered a MUK hair straightener online early May for $250. Between then and now (literally today), I received not 1 but 2 disgusting, used, dented straighteners that had hair on both products when I received them. The first time I thought ok honest mistakes happen and I was told I was sent a tester product in error. I sent it back and requested a new one be sent to me because I really wanted it. 2nd one I received was even worse! This time I asked for a refund. Finally got my refund less the GST today .. What the actual F??? They take the GST portion?! Worst retail store to deal with! GHD direct is where I’ll be spending my money!
- Online store
- Verified customer
Placed an order on the 26th of May.
Still have not received it on the 22nd of June. Left reviews on the website which they deleted (i received emails telling me as much).
I emailed to ask why it was taking so long and they said the order is on its way. That's fine, but why has it taken so long?
Still no explanation, no order, and no refund offered.
A nightmare online order
I ordered the Shaver Combo which in the details stated it came with Corded Clippers and Rechargeable trimmers. I received the package quickly but only received the Clippers. Almost 2 weeks after I emailed I received an email asking what the issue was which I stated in my original email.
I was informed it was an error on their website and that the combo did not come with trimmers and it was stated wrong on their website. The product is $139.95 and these clippers can be brought for less than $100 through a supplier
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Questions & Answers
How much is a nose piercing
Hey Sophie R, I'm unsure of how much they charge for a nose piercing but thats coz i haven't had my nose done before. I may be wrong but I think roughly for the eyebrow piercing including the jewellery and spray I think it was around $70 but not 100% just a guesstimate. The nose may or may not be around the same price. Sorry I'm no help.
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