Hitech Marine
Verified9 reviews
Never again. Burnt through hours unnecessarily. Split pin on trailer and new flush muffs disappeared and was told are personal items and should have been removed. Kept my boat for 4 weeks to resolve a 1 hour job which ChatGPT identified as the issue in a simple enquiry. Tried to charge me another $250 to remove four nuts off the trailer which I… Read more
did myself in 5 minutes. Said they would call back on at least 3 maybe 4 occasions and failed to do so. And failed to fix the problem. Only my opinion but I think Hi Tech have grown too big.
To Tony ,Drew and crew Probably a little late but I’m sure the feedback will be appreciated Hitech installed a mpi350 and alpha to my 89 Whittley approx 12 years ago The engine has never missed a beat or let me down even in the late night 30knot trips to Rotto I’ve had only minor parts replaced as well as the customary manifolds and risers… Read more · 1
replaced after 10 years This company and there products are the real deal and I might be looking at a new pair of 350 mags for a project boat
Good work guys
Great Service – Can't say enough about the great service received from Amir and the guys at Hitech Marine Yallah! Nothing was too much trouble they picked the boat up, serviced and got it running like a charm. Thanks guys!
Disappointing service – Put my 8 m boat with a mercruiser in for a service at Wangara and first trip to Rotto we had a fuel leak into the bilge. I asked when picking it up if they checked the bilge pumps and the answer was yes and both bilges were not working. The starter motor was also replaced. One would think the fuel leak would of been picked up as it was the o’ring… Read more
on the delivery side of the pump so quite a substantial leak. This ruined our trip and stunk the boat out and we had to return early. Mentioned it to the owner when buying the part and no real compassion or acknowledgment! Going elsewhere sorry so dangerous and should of been picked up. I was told they would investigate and call back but not.
100/10 Honest, Reliable, Friendly and they don't spend your money if they don't need to – I got an absolute deal when I purchased my first big boat and was so happy that I didn't have to spend anything. I kept returning to the mechanic who had serviced it for the previous owner thinking he would know the boat better than anyone, This was the same guy who told me no money needed to be spent on the boat before I even bought it. After a… Read more
couple months the repair bills started racking up and after about 6 months I had already spent tens of thousands to keep my boat running - Not being very technically minded I trusted everything the mechanic said, why would he lie? A friend then suggested to talk to Hitech Marine to get a second opinion, Which I did before spending another 5k with the current mechanic. I spoke to Tony who said to me "we'll cap whatever repairs or diagnostics we have to do at $500, we won't spend a cent over and we'll come back to you if we need to spend anything more or if we cant fault anything". They fixed and repairs it with under $300 and I got a call back withing half a day saying my boat was ready to collect! If only I knew about Hitech Marine Sooner I could have saved myself a whole lot of money and I actually could have enjoyed my time out on the water without thinking "what is this going to cost me next time"
When it comes to Mercury and especially Mercruiser engines they really do know what they're talking about and I won't go to anyone else. I even bring my sons small tinny and my small tender there now and wouldn't recommend another marine mechanic!
Thankyou Hitech Marine 100/10
Fake OEM parts and cheap repairs – I have had an engine issue on a Mercruiser which needed full replacement of engine due to a riser failure. 2 years down the track the brand new engine is dead again. I found a good mechanic who went through history their invoice and while stripping down the engine found that they did not replace the risers neither manifold or the flapper check… Read more
valves which have remained the same since built and were completely destroyed. Oil filter and few other parts were aftermarket and not mercruiser one. Disgusted to go to an approved mercruiser dealer and have this kind of job done
Hello “Neveragain”, We take this review very… Read more
They just get the job done – Put my boat in for a 100 hr service, all costs and detailed listing of the work to be done was provided beforehand. Work was completed to a high standard complete with a photographic record of parts etc. Best service of any marine dealer that I have experienced and emulate what is provided at car dealerships. Will be back.
Not So Professional - HTM @ Wollongong – I cant say my experience with HiTech Marine in Wollongong was a great one. I bought a new engine package from them and my boat then needed some work to make it fit. I ended up feeling I bought a second hand engine due to the damage and broken parts, and then some other parts where missing when it was time to take delivery. My boat also recieved… Read more
some damage to it which was not restored or it would only be restored at my expense or just else just a cheap easy solution! I was also dissapointed with their knowledge and professionalism, as it would seem they just guessed their way thru some of the problems experienced and or just left it to me to decide what to do. Where is the years of experience and knowledge, they have no time to study and review a problem for the best solution.? And, some of the delays experienced could have been avoided if they managed their jobs better and finished jobs they started rather than taking on other jobs and letting the previous customer wait. (I fully appreciate time management by working on something else while there is a delay, but do not make the first customer wait indefinetely till the other job or should I say job's are completely done, revert back to the previous job and service the customer that was first in ASAP) I could go on, but these are the main problems experienced which I want other potential customers to be aware of.!
Amazing Service Very Professional – I contacted Hitech Marine Wangara WA a 2 weeks ago and organised a seatrial of a boat. From the 1st call all the way to the last contact was professional. Tony and especially Ryan were fantastic. Every email was answered promptly by Ryan, every question was answered. Unfortunately the boat I tested was not suited for my bad back and Ryan was… Read more
totally understanding and was not pushy at all.
Very hard to find service like this anywhere anymore. If you want to buy a boat go through these guys!
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Hi Marty, We’re genuinely disappointed to read… Read more