Huawei Australia

terrible service – My mobile phone stopped working after 9 months so within 12 months warranty, rang huawei and they arranged to collect the phone by courier and assured me it would take 2-3 days to get interstate and then another 2-3 days to repair or replace and then another 2-3 days to courier back so 1-2 weeks all together, I agreed and now its been over 1 month and I still don't have a phone, I have rung the repairer in Australia and the call centre in malaysia and neither can help they both say they are waiting for the phone to be sent from china and I am not allowed to talk to any one in china that actually works for huawei to find out what is happening, I can only talk to the call centre who tell me they are doing there best to get the phone out to be in the next 1-2 weeks. I have been ringing up several times a week and always get the same response, it will be with you in the next 1-2 weeks!

If they told me it would take over a month up front I would of just paid to have it repaired locally, now I am without a phone for over a month, what terrible service!

Finally! – An absolutely phenomenal company, who after introduced into the USA through Google, has become amazing! Amazing devices, fantastic customer service, and reasonably priced devices. They actually want to make you purchase their items, as they can not lay back on their brand name. Amazing!