Image Portrait Studio
Verified20 reviews
Disappointing – The service was ok. We were brought a voucher to use for a free photo shoot which was good. Went through all the pictures and none were that amazing to be honest. We picked some that we liked to buy and asked to edit them a little and leave some imperfections in. When the images arrived 4 weeks later they were not what we had asked for. I emailed… Read more
providing feedback and was informed they would rectify and it would take around a week. 5 weeks on and 3 follow up emails and no rectification.
Incredible Service – Absolutely amazing service and stunning photos captured of our family, the staff were so friendly and the whole experience from the first conversation on the phone was excellent, will be going back for more photos in the future! Awesome job team!
Truly A Business That Cares – Image Portrait Studio were amazing, they are a studio that really took the time to capture what was important to my family, it was a lot of fun, the photographer and staff made us feel really comfortable and we had such a great time. We have the most beautiful photos and we absolutely love them, couldn't be happier, highly recommend!
Beautiful photos – Excellent photographer lots of patience dealing with children and animals together. Allowed plenty of time for taking photos. Every one was very friendly and all felt very comfortable. Great follow up.
Very Happy – We had family photos twice with Image Portrait Studio. I have always been very happy. Photos are beautiful and everyone is professional and friendly. Kids had a great time. They loved the photoshoot and loved seeing their photos up on the big screen! Keep up the good work. Two thumbs Up
The best time ever – Had a great time in our shoot. All the purchase options explained leading up to the shoot so we knew what to expect. The Lady photographer was so patient with our kids and got great shots. Kids loved it. Purchased a great Box set. Very happy would highly recommend. All the staff were so friendly.
Great Studio – Booked for a Family shoot with Emma over the phone. She went into different options and prices before the shoot so we knew what to expect. All the staff were so friendly. The Lady photographer was so patient with our kids and got great shots. The kids had the best time and had so much fun. We would definitely recommend this Studio. Thanks guys for a fun time. Can't what for our photo box.
Horrible – This studio is a joke. After “winning” a voucher we where pushed into purchasing photos that are stupidly priced. Staff are extremely pushy. Would not recommend to anyone at all
Would give 0 stars if I could – Similar situation to many others, attended an expo and won a $375 voucher, plus paid the $50 deposit. Upon arrival, the staff were lovely, and they remembered details that we had mentioned over the phone. They wanted to take more 'intimate' photos of my partner and I, but I had told them I did not feel comfortable, yet I felt somewhat pressured… Read more
into taking some photos 'with just my straps pulled down'. In the end we chose a beautiful shot of the two of us (fully clothed) as our voucher could only cover ONE single photo by itself. We were told we would be contacted once the photo was ready (around 6-8 weeks), it has since been 4 months, and not a peep! I have tried to contact them a few times, with the same response being they will contact us when it is ready. Needless to say, my partner and I are extremely disappointed and will not be referring them to anyone.
Next-level experience! Definitely recommended! – From our booking our first appointment to discuss what we wanted, right through to the actual shoot and post-production decision-making, Image Portrait Studio were a slick operation. Our photographer was charming, polite and professional; and above all knew his stuff. He took some amazing pics, and really surprised us with his input and… Read more
creative ideas.
The photographs were exactly what we wanted and will be with us for a lifetime.
You get what you pay for, folks. These guys deliver, and we think we spent our money VERY wisely at Image Portrait Studio.
PS. A gorgeous studio in a very accessible part of town.
Amazing photos, great experience! – My partner and I had some amazing photos taken at image portrait studio last week. We enjoyed every minute spent with our photographer Robert as it was lots of fun and laughter. We really loved every single shoot and ended up with a beautiful framed artwork for our bedroom. Thanks a lot to all the Image Studio team! xxx Nathan & Renee
Shocking price – Friendly staff, great photographer, and lovely photos, however one small print costs 275 dollars, which as a student is almost my weekly pay, they also won't sell digital copies of photos unless you pay for the print. Waste of time even had a $475 voucher, plus deposited $50. Very unfortunate as the photos were lovely.
Spetacular – I did a Photoshop with Image portrait studio, the staff was estremely friendly, I felt so confortable and picture was amazing!!! Fantastic Job!!!! The price was good for the Kind of job They did. So I advise it!!! A++++
Amazing Experince! – Won a gift certificate. Was super excited. Spoke to a lovely lady on the phone who helped me plan my shoot. My partner is a shy guy but we both had a blast & he loved it. The photos were so beautiful & we are so happy we now have them to cherish for a lifetime! Thanks guys!!
Absolutely amazed! – I too won a gift certificate - and could not be happier with the outcome. My Hubby and I had ourselves and our 4 year old son photographed. The girls on the phone were lovely to speak with. They were upfront with pricing and I knew exactly what to expect when i got there. The experience in the studio was fantastic. The photographer was so… Read more
professional and interactive and captured my Family as i saw them at home - which is something very special to me. Seeing the photos after the shoot bought tears to my eyes as they came out better than what i could have imagined. Needless to say we have 3 beautiful artwork pieces up on the wall at home now and loved every part of my experience. We have recommended them to our friends and family.
Prices out of this world – Great studio, amazing photographer, great photos but that's where the Experience stops viewed the photos and 3 prints was 3k and won't sell u digital copy of photos waste of time even had a $475 voucher plus deposited $50 we walked out in shock. Never again ppl beware of this place.
Don't waste your time! – We won a voucher as well, went with my husband and baby, photographer was amazing and thats where it ended. I wasn't impressed with the images at all. My husband wanted to buy some digital copies, which we were told would be a printable format..after going back 5 times (with small baby) as the disk was either not working, or not loading or no… Read more
images or small sizes...the images are still not a printable format!!! absolutely frustrating and a waste of time, effort and money!! NEVER AGAIN - still trying to get my images or my money..
Would not recommend – We won a voucher from the Baby Expo we attended. Image Portrait Studios were great to deal with initially. The photographer we had was very professional and we ended up with fantastic photos. The cost of purchasing prints and artwork was very expensive in my opinion. Also there are no digital packages available, so you only receive photos on… Read more
disk for photos you have purchased.
Picking up our photos and disk proved to be extremely frustrating and I felt the after care Image Portait Studio provide is very un-professional. When we picked up our photos, our artwork was there but the disk of photos were not. We were told they had been collected already, not by us!! We were told they would post them out to us, but they never arrived. So we arranged to pick up the disk directly from them. When we got the disk home we found the photos weren't ours. Yes, we were given another families photos! We went back and finally were given our photos. I would not recommend using this company, too much effort. They really didn't care that they completely inconvenienced us.
My experiance – Although most of the photos we purchased were good, they promised to provide us with a disk and a single photo, which we have never seen to date. I had been promised more than 3 times on email with no avail. I am sure by now they have forgotten about us, but to me whenever people comment about the photos, it reminds me of the worst experience… Read more
I've had to deal with image portrait after we've purchased goods of more than $5000.00 with no satisfaction.....
the only thing I've got left with me is their emails and the bad experience.
Fantastic Experience – I had a photo shoot with my partner at Image Portrait Studio in East Perth and the experience was a great one. We felt very comfortable and we enjoyed every minute of it. We both loved the fact that we were able to view the images only few minutes after the photo shoot and everyone was very professional and friendly. Highly recommended. Professional service and talented photographer
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