Great product, great serviceBought a coax crimping kit from itshopping and it was delivered fast and it was much cheaper than anywhere else I looked. Richard kept me informed about the package delivery. Outstanding service. Show reply
The best customer service i have ever hadRichard gives fantastic great customer service if items aren't in stock with his suppliers he calls you to see what else he can offer you keeping you in the loop. I did my due diligence on his business as i have been scammed by laptop battery sellers that use dodgy ABN's of other companies & you can't contact them by phone & that don't respond to emails. He ordered a printer for me yesterday & it was delivered to me from Sydney to Adelaide today . I challenge anyone to find a better company to purchase from. Show reply
Great Professional Service and CommunicationI found the item I wanted listed here cheaper than anywhere else in Australia but was a little suspicious of the dated website. After checking some reviews I saw really positive comments and placed my order. Even though it was a weekend, Richard from IT Shopping called within a 2 hours of placing the order to triple check that I had ordered the right part. I was blown away by the extra effort he went to, the item arrived promptly and the follow up by email was excellent. Show reply
Excellent Service! Rarely we get!I placed an order on Sunday, received a prompt reply. Requested for an Express post and again a spontaneous response that I (Richard) will take care of it. The item sent on Monday & received it on Wednesday with a word of apology for delaying by one day again rarely we see someone like that. A great personal touch throughout the processes. Keep it up, mate... Show reply
Lowest price, great personal serviceOrdered an speaker set. This was the lowest price and the website looked a bit clunky. Placed the order and was contacted by Richard to confirm the product sutured me needs. On Easter Saturday holiday. Received the good in country WA on Wednesday. Everything was fast, cheap and with Richard's personal touch. Very impressed. Show reply
Fabulous service and productI recently purchased the Philips Ambilight 65 inch Tv through Richard from IT shopping as he was selling the product at a really competitive price. I am beyond happy with this product and even more so with the exceptional and personalised service I received. Thank you once again Richard! Show reply
Great ServiceMy Company has bought a lot of computer hardware to build computers and servers for specialized industrial applications over a number of years and IT Shopping has always delivered on time and on quote.
Fantastic ServiceRichard deserves 11 out of 10 for customer service. He kept me informed from placing of order to delivery. Printer arrived following day. Best company I have bought goods from online.
Watch out...No contact fr email, mobile and work noI tried to buy a computer from this web. I had paid the money online and tried to contact this company via office no, mobile and email but failed for days. Only found that my money gone back to my account a few days later. I was worried if my money was going to be alright. No explanation was given to me. Poor service and bad communication.
Spent days researching a particular 27inch computer screen, then read some feedback about the business in question...seemed good, good reviews etc...purchased the monitor online all was good, next day received an email stating. So sorry but my distributor is charging me far more shipping to your postcode so I have to cancel this order and organise a full refund for you. Well i was disappointed to say the least, then i received another email stating...I actually changed my mind….I will lose money on this order however I have to fix this o... Read moren my website. I will honour the order and call you tomorrow morning. Hmm so all is good again, i thought!! then we received a phonecall from Singapore at 8.30am Australian morning! He told us he could not sell us the monitor as the product had "Gone up"!! in price and we would recieve a refund. Then recieved a third email stating ....So sorry to do this but now also the price has changed and I can’t wear that loss. I have to organise a full refund now. So anyone who is about to purchase from this site/person, REMEMBER they can cancel your purchase even when the product price goes up after you purchase it!!! so all the prices you see on the site i guess are not set in stone like other shops. The shop owner changed the price from $703.00 to $750.00 after i had purchased it, i really don't think that is right. Especially as i had emailed the seller before purchase to check the availability of item and his reply was ...sorry for my late reply but had to fly overseas today....there is stock for $704.60 inc and shipping to postcode would be $40.00 inc. only to be changed the next day!!
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