IvyLee Copenhagen Bailey
4 reviews
Do not buy from them - they may be going out of business as they do not respond to any emails about unfulfilled refunds (even weeks after the items have been returned to their warehouse). I am out of pocket $400 and have made a complaint with Consumer Affairs in Victoria. If anyone else has had the same issue, I urge you to contact Consumer… Read more
Affairs Victoria - 9 am to 5 pm Monday to Friday (except public holidays) on 1300 55 81 81 or 132 VIC (132 842).
Do not buy from them their customer service is non existent and they do not provide refunds. The shoes were lovely but ran small so I am $500 out of pocket after returning within their policy guidelines. Do not buy from them Show details
Follow-up · They are a terrible company. After trying to contact them constantly there has been absolutely no return correspondence from them on any platform.
Long term customer but will not be buying again. Completely different size and quality - have obviously changed suppliers, customer support didn’t seemed to care Show details
Gorgeous looking boots / Not so comfy – The boots have the wow factor for sure . Well made and are gorgeous in person . Downside is they are very flat and quite uncomfortable - Maybe because I wear a lot of sneakers ! I have added an extra innersole in to try make them more comfortable. The only thing buying online without trying on is you don’t know what the fit will be like - they are true to size .
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