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Japanache Tatami

Japanache Tatami

5.0 from 8 reviews · View Statistics

Reviews

5.0

8 reviews
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Amy J

Amy JPerth, WA

Excellent!

published

Excellent condition, and came in good timing. Customer service was very personalised and helpful. We are very happy with the mats. They look and feel great. Highly recommend purchasing Tatami mats from Japanache!

Purchased in December 2020.

Incentivised ReviewNo
Kimmy

KimmyGreater Melbourne (Metropolitan), VIC

Fastest Delivery and Best Service

published

We got a Queen sized tatami mat (with frame) to replace our living room rug. I ordered on Monday and it was here before Friday the same week. I live in Melbourne and that was really a very easy and quick transactions. My tatami got damaged from delivery and Richard quickly organised a replacement. Love it!

Purchased in November 2020 at Japanache for A$870.00.

Incentivised ReviewNo
Robbie

RobbieSydney, NSW

  • 2 reviews
  • 1 like
  • Verified purchase

Best decision ever

published

Bought a queen-size set of tatami mats and frame from Japanache and it's excellent to sleep on. With the fresh natural rice straw smell, it's almost like we're on our Japan holiday again. The delivery was quick, the frame easy to assemble and well-fitted. The mats themselves have that quality finish you'd expect of something made in Japan. Really glad there's a shop in Australia that imports this stuff and gets it out to customers stress-free! Keep up the good work, Richard!

Purchased in October 2020.

Incentivised ReviewNo
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Great Quality Tatami

published

I ordered a tatami tea room set + frame from their latest shipment from Japan. Customer service was amazing. The shipment arrived in the warehouse two weeks later and they dispatched it immediately the same afternoon. The tatami arrived in great condition as they were packed in individual boxes. The shipping was very fast too. Excellent quality tatami and very reasonable price. Definitely recommend it. Sadly my room is too small so I had to leave out a piece of the frame but everything else fits together very nicely. If you are looking at getting tatami for your room I definitely recommend getting the frames unless the tatami fits the room exactly as the mats do shift around slightly when not locked in place.

Purchased in October 2020.

Incentivised ReviewNo
H. North

H. NorthVictoria

  • 2 reviews
  • 2 likes

Very happy.

published

The tatami is lovely, in top condition. Frame was easy to assemble, and fitted perfectly. Excellent customer service from Japanache. Prompt communication and despatch. I purchased a futon and quilt set too, and am very pleased with all products. Will purchase from them again.

Purchased in September 2020 at Japanache.

Incentivised ReviewNo
Richard H.

Richard H.Hunter Region, NSW

Excellent

published

Great experience from first phone call to delivery
Delivery was quick
Product was good price
Product was good quality
The hole process was so easy Have purchased from them before many years ago and did not hesitate to buy again

Purchased in July 2020.

Incentivised ReviewNo

Perfect product, finally feels like home again!

published

I purchased 3 tatatmi to sleep on (with futon). Tatami have a beautiful brocade and are in excellent condition. Customer service from Japanache was fantastic. Customer service from freight company was awful but tatami did arrive in good condition.

Purchased in June 2020.

Incentivised ReviewNo
Mako

MakoSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified purchase

My Little Piece of Home

published

I just purchased a set of 3 tatami mats for my apartment. I also bought a kotatsu for the cold nights. Richard san and Naomi san have made me very happy because I cannot go back to Japan with the coronavirus. So it is nice to make my room more beautiful.
The tatami looks and smells like it is good quality. It is from my hometown of Kumamoto.
They are delivering it to my apartment for free :)

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