Just Sort My Super

A very smooth and stress free information capture session with Emily – Emily was tasked with collecting my personal and investment information ahead of a planned super review. I have to emphasis it was an absolute joy and pleasure to talk to her. Emily’s style was genuine, friendly, personable, but not over the top (or fake) personable. She didn’t waste time chit chating and got into the questions almost… Read more ·  1

immediately. She was also very clear in the way she articulated the questions and guided me each step of the way by explaining what was next, and was very clear when responding to my questions. Emily’s voice and presence was very centred, calm, and calming, which put me at ease and helped me to forget the stress of the day. It was impossible to get impatient with her.

Emily was also considerate enough to give me a break before the second part of the process (discussions with the lead rep and financial planner) and called me back at the time she committed to doing so.

She’s really great at what she does, and I couldn’t fault her on anything. Just grateful to have had someone like her to guide me through the bulk of the process. She was amazing and made it so easy and smooth!

Thank you Emily.

Financial advisors aren't just for the wealthy and financially savvy! – I always thought that financial advisors were only for the wealthy and financially savvy; turns out I was wrong and at 44yrs of age, I wish I had met Shay Brown and engaged Just Sort My Super when I was 18, working 3 jobs with 3 different super accounts! I conducted a review of my Superannuation with Just SMS, to their surprise I knew my Super… Read more ·  1

balance but it wasn’t a surprise to me at just how much more there was to consider about my investment options and I am grateful to Ciara and Min for making the entire process so simple and easy to digest.

I felt comfortable and respected throughout the entire process and there wasn’t a question they didn’t have an answer to; in fact when two of my answers contradicted each other, there were measures in place to ensure I made the right decision for me, based on a thorough explanation to ensure my understanding of the questions being asked.

I would definitely recommend everyone to go through the review process with Just SMS, the fact it is obligation free and provides the greatest opportunity with massive insights into your finances and retirement plan is the icing on the cake. 10/10 and highly recommended.

Very upsetting Interactions – They cold called me out of the blue and after I told them that I am not interested. I don’t know why I let them convince me to stay on the line. It will only take 10 mins they told me. 1 hour later I was still on the call being passed around to different consultants asking very personal questions about me and my super. I had 3 more calls with them… Read more

like this, each time it was the same they told me 10 mins and then it would take 1hr plus and I was being passed around to speak to different people again.

I got their final assessment and they recommended I change to a different super fund. I would make up to 2 million more by retirement etc if I agreed to have them manage my account and switch funds. Then it was a big push to sign the agreement. I said hang on I need time to think about this. Since then they have called me every day for 5 weeks. I finally made the time to talk to them yesterday and I told them that I need a 2nd opinion and I am not ready to sign.

I told them I need to leave the house I am late for school run and my son is waiting for me to pick him up. As soon as I said this his tone changed he was so rude, insulted me said stuff like I’m not a financial expert how could I know that it’s questionable advice. That I have so little super in my account why would they want to scam me when they deal with accounts worth billions of dollars all of the time. I don’t have enough money worth being scammed my account balance is laughable. He was yelling at me at this point. Every time I tried to respond he spoke over me and kept insulting my intelligence and insinuating that I am unreasonable and difficult. I was so upset I was in tears at this stage so I hung up and I have blocked their phone number. It was awful and I am still shaking more than 24 hours later.

Very bad people stay away from them. Something seriously dodgy is going on if they have to resort to bullying, threatening and harassing potential clients.

Euphoria – Min was legend to deal with and very friendly and considerate, really felt like he was trying to help and went through the process step by step to make it easy Show reply

Super Help for Your Superannuation – No Cape Required! – I recently received excellent assistance with changing superfunds and I couldn't be more impressed with the level of support I received. The team especially James were incredibly knowledgeable and patient, walking me through the entire process step by step. They took the time to understand the issue, provided clear explanations, and offered… Read more ·  1

practical solutions that made a complicated situation much easier to navigate. I felt supported and well-informed every step of the way. James was very clear, concise, followed up and checked in the entire process. James and the team have very witty attitudes that make this very serious process just that little easier, always up for a good laugh. Thanks to their expertise, my super was swapped and setup efficiently and without stress. I Highly recommend their services for anyone needing help with super-related matters!

Easy and friendly – Shane and Tim are extremely friendly, gather all facts and information and help you to do the same to ensure they have all the details. Five star to these boys for their effort and precision. Show reply

AAA+ Customer Service – Excellent communication and detailed explanation regarding what options were available to have someone review and advise me on my projected Super earnings up until I retire. Was able to source a better fund for me than who I was with, one that offers a greater return. Min; was the consultant I was dealing with, polite and considerate to my… Read more ·  1

circumstances, was patient with my challenging questions, what he couldn't help with he went above and beyond to see that I got all the information I needed to make an informed decision and was able to get the best deal possible to set me up for my future retirement. As well as pointing me in the right direction to get help to re finace our home loan. Highly recommended just for the consultants amazing support. Thank you.

My super is sorted – Min really helped me understand and realise how much extra growth I can access with the right guidance very thankful for his professional and enthusiastic approach to his work Thanks Min Highly recommended Show reply

Good solid team – I’m glad I checked in with my super as I was paying for insurance policies that weren’t right for me. Found out I could do better by moving my super and I’m actually looking forward to engaging with my money rather than just assuming what I had was ok. Easy and really helpful and respectful to deal with so I’m happy to recommend 100 per cent. Show reply

Pleasurable and easy – I was always sceptical about these comparison calls. Cameron was awesome and got me on a better super plan and increased it by 900k by my retirement. Use this company. Show reply

Superman Sam – I recently had a fantastic experience with my superannuation thanks to my client manager, Samuel. He was incredibly helpful, guiding me through the options and answering all my questions patiently. Samuel took the time to understand my financial goals. His prompt follow-up made the process smooth and stress-free. I truly appreciate his support and highly recommend him for anyone needing assistance with their superannuation! Show reply

A Pleasant Surprise For My Future – From the first point of contact this team is pleasant and professional. Tim and Sam excelled at explaining everything in detail and I was put onto Ricky a very competent knowledgeable financial advisor and fellow kiwi ( bonus ). The result is a much more fruitfull retirement for myself and Ricky put in the hard yards to find better insurances for… Read more ·  1

lesser premiums as well as more productive investments. The peace of mind this process has given me is priceless I highly recommend Sort My Super to anyone wanting to see if their super is working hard enough for them, regards Jane.

Highly recommend this service – I have been working with Just sort my super for a few weeks, and I would highly recommend them if you need some advice with your Super I dealt with both James and Rikki who both were very professional and patient with the many questions I asked Will be recommending them to anyone needing super consolidation Show reply

Excellent service – Shane was excellent, we couldn't be happier with the service we received. Shane was very professional and explained everything in great detail for us. Show reply

Friendly, professional, simple to understand – Great service! Super friendly Aussie team that not only give you all the facts and information you need and making the process simple to understand but provide a good laugh as well! I was a bit unsure to start with especially when your providing all your personal details and but was assure and put at ease. Show reply

Excellent – Friendly, easy going and supportive. Definitely worth the 5 star rating when working the guys. They helped me with every question I had, explained everything and actually took the time to build a connection. It was definitely a pleasant experience and one that I recommend highly. Show reply

Follow up call – I would like to just say, that after having a conversation with Anders whom rang as a follow up call I found that I was super impressed with his willingness to talk, listen and advice me on my new policy proposal, he has a very calming tone and he also has the power to put your mind at ease. Thanks again for contacting me with your follow up call. Show reply

Informative and exciting prospects! – The team was incredibly helpful in explaining my options while assuring me there was no pressure to accept any option they presented. The options my financial advisor came up with were far more than I expected, I’m more excited for my eventual retirement now that ever before. Show reply

Happy and Simple – I'm 33 and have worked full time for 15 years. It was only after taking Taylor's advice I understood super and finally saw real contributions from investments; Not just what my work puts in but actually stock returns Show reply

Our family's future – Jarret was absolutely the man for the job.. I was on Facebook just looking at things with my super next day I got the call, I was so worried I was getting scammed and I expressed my feelings about it. Jarret took me step by step onto there page showed me his face and his team. I grew confident every time we spoke really down to earth, With also… Read more ·  1

growing my super with the right advice from a financial adviser into a company I never knew about. He explained how long they have been Operating etc.The end goal is retirement he showed me how good these financial advisers are they got me an extra 3% on what I'm getting now so by the time I get to retirement at 60 is my goal I would have an extra 300k rather then sticking to the big company name I was with for the last 5 years.

Great and recommend – I’m spoke with Lachlan and Ciara and a financial Advisor. All were friendly , I understood the steps required. They tried to fit in and accommodate phone calls around when I was available. Although at times I was busy or had mislaid my phone, when they got hold of me , were professional understanding about personal events and made a time to do the… Read more ·  1

review and speak with an advisor. I never felt under pressure or obligated to sign, or go ahead with the recommendation provided. But it was a better option for me and I like the prospect of being able to understand how my super is performing now in the next 20 yrs . I had a great experience with all people I spoke with , also had some friendly banter whilst talking about important information for securing a better financial future

Great – The client managers I had spoken to were really down to earth and easy to talk to, answered all the questions I had and covered everything I needed to know to get signed up Show reply

Super easy. Extremely helpful – I’d never put much thought into my super. After 2 quick and easy phone calls, Lincoln helped me realise there’s so much more that can be done to better my retirement and put me in touch with a company that can help make it happen. Should’ve done it sooner Show reply

Quality service – James has been awesome throughout the entire process. He has been very helpful with hisknowledge and gone over and above to make the transition stress free. I highly recommend him Show reply

Awesome for you and your family – I was thinking about my super and Just Sort My Super has been awesome. They helped me to know how my super was and where it was headed. My experience with my contact Min was also awesome. He was easy to speak with and I was very comfortable talking to him. In the end I believe that with Just Sort My Super and the interaction with Min I have made a great and informative decision, one that not only will I benefit but so will my family. Show reply

Do NOT Trust This Mob – Stay the cuss away from these people. I stupidly fell for their sales pitch and moved my super to something that sounded and looked legit based on the paperwork I was sent about performance etc. Not 12 months later one of the funds my you-beaut new super manager invested in has been suspended - I don't know what the outcome will be, but I'll be… Read more

seriously out of pocket if that fund is proper bust. Not only that, but the so-called financial adviser who was put in charge of managing my super appears to be a shonky operator who takes money for advice never given. JSMS should be struck off - I'm appalled that people like this are even allowed to operate.

Bad experience – They are friendly when they want your money, the person I was assigned to disappeared from their list of employees. The super company they were recommending was not traceable enough. I am glad I read one of the reviews here which give them 1 star, among the all the 5 stars. That 1 star saved my hard earned money. Be very very careful with these people.

Just Sort My Super pushy sales team – I was cold called by JSMS and I thought it would be a good exercise to run through the process as I do find Super quite complex and confusing. The initial calls were fine and Rasa was very detailed, helpful and organised with information and follow up calls, although sometimes the advisors weren't ready at the time of call so rescheduling was… Read more

needed. I was sent some documents comparing my super to NetWealth which was recommended. It was a very tech heavy fund which would explain the very high returns. I spoke with a financial advisors and asked some questions - he was great although bounced around some of the questions of how often they engage with clients for advice with the amount of fees each year - I have had experiences where the financial advisor does not offer any advice yet the fees are still coming out. After the chat with the advisor the call went back to another man who was very friendly to start with but same with Rasa, as soon as I became hesitant and just asked for more time to read over and do some more of my own research I felt very pressured as to why I couldn't sign the SOA then and there. I was told "oh so basically what you're saying is you haven't read the documents and you haven't done your due diligence, you wouldn't have seen that we are sponsored by major corporations such as the Cowboys etc" I was well aware as I had looked into the companies and this just made me start to feel more uncomfortable and less confident in the service. He then went on to say that he could only offer a day and then would call back again as due the stock markets etc the offer might change. The customer service was very forceful and I did not appreciate not be able to take my time in what is my future and my money. At the end of the day it is a cold call so it's always going to be questionable.