Kitchenworks Belrose
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Disappointing Outcome – It started off really well and I have a beautiful kitchen. I commend the tradesmen, they were wonderful. However, it didn’t end nicely. I advised [Name Removed] and [Name Removed] from the beginning that I was not going to change or replace the flooring. So the finished product all along my butlers pantry and in the corner is showing the old… Read more
floor which was previously hidden and not even stained. After many, many phone calls, patience and broken promises still nothing has been done and I’m left with an eyesore. Nor did they tell me that they had sold the business so we’ve come to presume that they were biding time till the sale went through so it could be the new owner’s problem. Another issue with their measuring was that [Name Removed] told me to buy over double the quantity of splashback tiles that I needed and I wasn’t able to get a refund. This company came recommended, and we were trying to be so careful who we chose. A kitchen is a major asset to a home so this has been so disappointing and stressful.
Chaotic company – Poor project management and limited communication was very frustrating till the end when Michael stepped in. Mistakes included a flood due to poor plumbing, benchtop was measured incorrectly, stickers over covering problems etc The end product is not too bad as they did try and rectify some of the issues.
Modern Kitchen – We had our kitchen renovated by Kitchenworks in February as part of a complete refit of our apartment. The kitchen is now our favourite space in our home! The team looked after everything from design to installation. The quality of the kitchen is fantastic and came within our budget. We are very happy with the end result and would recommend Kitchenworks to anyone looking to install a new kitchen.
Amazing work from start to finish – We have used Kitchenworks the second time for our laundry. 2 years ago we had our kitchen done and it was an amazing experience. From the start, with the help of designing and measuring to the installation and all the trades jobs, it was just perfect. Very nice and approachable trades people which I highly recommend to anybody. We do have a… Read more
wonderful kitchen which still looks like new and a matching laundry which I call "upper class" I can only highly recommend the company and it was a very happy experience to work with them.
Beautiful Kitchen – Kitchenworks supplied us with an amazing kitchen. Helped us with the design, going back and forth as we were trying to work out what was going to work best in our space. Always happy to work with us, focusing on quality. We love our kitchen and would definitely use these guys again. Honest hard working people.
Perfect, we love our new kitchen – From the outset, I found all at Kitchenworks to be very professional. Sam worked with me, altering the design a number of times until it was just right. The schedule worked seamlessly. All trades rang before arriving and were always on time , polite and did a fantastic job. What resulted is a beautiful kitchen that we love, it is easy to clean and always looks great.
Would not recommend – I made the mistake of thinking the guy who came out was a designer. He was great with the software, but was actually a salesman, not a designer. What I ended up with was bizarre. The kitchen is still unfinished but I don't want any contact with them, it was one of the most stressful experiences of my life. The quality of the cabinetry is OK, that… Read more
is why I gave them 2 stars, but after about 8 months a pantry door is not closing properly. You pay them for the cabinetry, and all the trades are subcontractors you pay separately. Most were ok, but do not use their plumber. Also insist on firm quotes from the trades. If you are an experienced renovator, have your design worked out and know how to deal with tradesman, you will probably have an OK experience with them. Most of their reviews are good. But if like me, you are a novice at putting a kitchen in, need help with the design, and are not good dealing with trades they are not the company for you.
Fabulous! – We have had bad experiences in the past, where the kitchen company supplies the cabinets and sub-contracts the installation. When things go wrong, they blame each other and nothing gets fixed. SO - mandatory requirement - the kitchen company supplies the cabinets AND fits them. Sam and a Michael came, measured up, and Bingo! A wonderful kitchen! I HIGHLY recommend them!
Amazing Kitchen – Kitchenworks completed our total kitchen overhaul last year and we are very happy with the outcome. The design works so well and the cupboards easy to clean and use. The designer made some great suggestions which have been so useful. Access to an appliance cupboard as part of our pantry is great and we even built in an office in a cupboard so I… Read more
can hide away my business mess. Fitting in around the trades, flooring and getting the job finished was welll thought through and planned for. Communication was easy and we highly recommend Kitchenworks to others looking for a local well run and fair priced company.
Amazing – Kitchenworks were absolutely marvellous in building the kitchen of my dreams. Sam was brilliant with the design. I now have a pantry behind my fridge, which was an incredible use of space. I was lucky enough to have a celebrated chef help with the fittings and appliances and it now has a cool "cafe / industrial" look which I love. Sam project… Read more
managed renovation of the whole place, kitchen, laundry and new floorboards throughout. All the tradesmen that came through were excellent and efficient, especially Jason the tiler who was able to do a really funky design with the tiles in the laundry. There were a few hiccups and delays, on my part (the floor was wonky, dodgy electrical box etc) but Sam was able to handle them all with charm and grace and reschedule seemlessly. He even gave emotional support when I was completely overwhelmed with unpacking, going way above and beyond what was necessary. He was even able to give me a referral to a company that dealt with unpacking. All in all a fantastic result in the end. Can't thank them enough.
Wonderful experience from start to finish – Sam and the team at Kitchenworks did a wonderful job designing and installing our new kitchen. From the initial appointment where we were given a full 3D design to the final installation of some late finishing touches, nothing was too much trouble. The kitchen was installed on schedule and exactly on budget and looks better than we imagined. … Read more
Special mention of Reece who installed it all and was a total perfectionist. I wouldn't hesitate to recommend Kitchenworks to even the fussiest of people!
Trustworthy – All the team at Kitchen Works are such a pleasure to work with. A friendly family run business who you can trust. They were super helpful and honest in the design process and listened to both what we wanted and what we could afford. Their project management of the installation made things super simple for us. Thank you again.
Very happy customer! – We are so happy with our renovated laundry and especially how beautiful the cabinetry supplied by kitchenworx has turned out! We used kitchenworx a few years ago for the renovation of our kitchen. The kitchen still looks like new a few years later, the quality is great and the design and setup that was suggested by Michael at the time has proven… Read more
to work just perfectly. We still get so many compliments about how great it all still looks. For this reason we chose to work with Michael and his son Sam again for our laundry makeover wanting to keep the style and look the same and making sure to have the best quality as well. Planning, delivery and installation was seamless and quick while still competitively priced. We are loving the result! Thank you!
Great kitchen and laundry, going back for more – I used Kitchenworks Belrose for my kitchen and laundry in my townhouse in May2017. The results were amazing. The job was completed on schedule and to high standard. Highly recommended,
Could not be happier with the end result – Kitchenworks installed our new kitchen earlier this year and we could not be happier. From the first meeting, in store to onsite design meeting. We had a pretty good idea of what we wanted but Sam was able to tweak the plans and came up with some great suggestions to make everything workout perfectly, and then the install. All communication from… Read more · 1
us was followed up very promptly. We did have a couple of minor hiccups during install but this was addressed very quickly and to our total satisfaction. Everyone who has seen our kitchen has been very impressed. We would not hesitate in recommending Kitchenworks to anyone and would certainly use them again in the future.
What a perfect all round experience!! – We are so in love with our new kitchen! Sam and the team are experts in their field. Always there to help and communication was excellent. It was a seamless experience for us and the quality of our kitchen one year on is just as good as the day it was installed. I would highly and happily recommend kitchenworks to family and friends as we had such a positive experience with them. Thanks again kitchen works! Show 2 replies
Honestly can't recommend – We had 2 kitchens installed with Kitchenworks Belrose and I'm afraid I can't recommend them in any way. The sales pitch was very impressive and we liked the initial design but it went downhill from there. There was absolutely no project management beyond an initial schedule of dates for trades that ended up constantly changing, so we had to do… Read more
everything ourselves as the people installing the kitchen were independent contractors so there was zero communication between the office and the trades. Changes were made in production to the cabinet style without informing us, designs were made without consultation with a plumber and a draw had to be cut in half in order to be installed, the cutlery holder was left in when the handles were attached so ended up with a drill hole in it, the wrong bin size was ordered for one kitchen and the other one arrived broken, panels were installed scratched/chipped and had to be replaced, a cupboard was installed to open the wrong way so you had to leave the room to open it, and in the process of fixing this and reattaching it to the wall, the bottom of the cupboard was drilled straight through and left like that. In the end it removed from the wall for a 3rd time to have the bottom replaced before being reattached and is now full of drill holes from all the different times it was attached. The quality of the render job was appalling as noted by several tradesmen and I'm now covering that part of the wall with wallpaper to hide it. One of the contractors refused to come unless we paid cash and to their credit, Kitchenworks stepped in and sorted it out so we could pay by card but it still caused delays and unneeded stress. Now less than a year later I've found a kickboard has come loose and one of the floor to ceiling panels appears to be missing a screw to hold it in place.
Hi Lisa, We appreciate your honest feedback… Read more
Cannot recommend Kitchenworks highly enough! – From beginning to end we could not have asked for a better experience & amazing outcome than that provided by the wonderful professionals at Kitchenworks Belrose. Having one company willing to go that extra step & design & install our kitchen, laundry & bathroom cabinetry provided great stress relief during our renovations & was greatly… Read more · 1
appreciated.
Michael & his team worked with us every step of the way, through the design phase, check measure & installation to ensure the end product met our expectations. They were flexible, informative & put up with our calls & emails - which were always answered.
We can not recommend Kitchenworks highly enough! Thanks guys!!
Poor outcome – Initially they were quite helpful and freindly, but poor quality workmanship and poor design outcome, once they had their money, they didnt want to know about it, the rangehood ducting was quoted to run through the bulkhead, they messed up the design and didnt want to know about it, wanted to filter the air back into the kitchen, the ducting is… Read more
still exposed throughout the cabinets , which I will have to fix, the installer did not fix in most of the kick panels, I had to redo them, I had to finish of gap sealing the whole bulk head, finish off an end panel he didnt install and pull out the dishwasher straighten and move the cabinet end panel and level the dishwasher as well as the doorknobs were not strait, im wondering when the cabinets are going to fall off the wall, so dodgy, their electrician wired up the cooktop wrong and never installed power points on the island like they were supposed to as well as dodgy wiring behind splashback. Their cabinet installer did not turn up for around 4 different appointments, so disapointed, I base doing business with people on reviews and they had some good reveiws, but I strongly recommend you DONT use them, I have photos too by the way.
Hi Gavin, sincere apologies again for the… Read more
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Hi there, I'm really sorry to hear you had… Read more